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Ricardo Garcia

Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1198 reviews)
92

CA
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Cynthia A.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customers come first
Love this dealership. They treat one with dignity and respect at all times. They are on top of things and have a fantastic waiting area.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/22/2019 11:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you and your GT again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DS
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Dennis S.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/08/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Fast, efficient and staff very friendly
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/22/2019 11:46 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DW
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Donald W.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 08/05/2019 07:20 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LF
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Linda F.
Cave Creek, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Overdue service and needed and air conditioning issues.
Brought in for overdue service. Ricardo got me in the next day after calling, was heading on a road trip and needed it serviced asap. Air conditioning also wasn't working properly. Compressor had to be replaced under warranty. excellent service as always from Ricardo. He always takes great care of me.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 09:57 AM

Thank you Linda for the wonderful review and recommendation for Ricardo.

We'd say that no AC could put a severe damper on a road trip.  We're glad that Ricardo was able to get you in and get you sorted before your adventure.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GO
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Gabriela O.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Trust
Ricardo always goes on and beyond to deliver the best.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:48 PM

Thank you for the great review.

We are happy to be your Veloster dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JH
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Julie H.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
60000 service
Ricardo did a great job
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:47 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DD
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Dennis D.
Chandler, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trusted service guy
It's nice to know that when you drive a long way to patronize the dealership that sold you a car, even though other options are nearer, you'll get the service you requested and/or need without being sold any other services that you do not need. Ricardo Garcia has always been my go-to guy when scheduling service. Sure, I only went in for an oil change this time but Ricardo got me in on short notice, he was there when I drove up and I was out the door at the time, or before, he had promised. Thanks for doing a great job!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:47 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

MC
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Mary C.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service!
Ricardo took great care of my vehicle and answered all my questions. As always, it was a great experience at Earnhardt Hyundai North Scottsdale!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:36 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DZ
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Daniel Z.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the staff, the comfortable waiting area, the food & beverages provided.
love our Hyundai & love our dealership.

Pat Zimmerman (Daniel is my husband)
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:32 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RM
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Ronald M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professionalism and Courtesy
The work done was fast and done right the first time.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:28 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RM
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Raymond M.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Timely repairs, courtesy and accommodating staff
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:28 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

LP
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Lawrence P.
Sedona, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional Service
Our service appointments are always done exactly as discussed and within the time promised. Plus a great car wash to finish up. Great Service!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/29/2019 03:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JC
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Judith C.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Satisfied
Car was serviced and washed in a very timely fashion.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/20/2019 10:36 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

NA
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Nicholas A.
Peoria, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Best Service Dept. In Arizona.
Ricardo is my Service Advisor and the most honest and trustworthy individual I have ever met in a Car dealership. The other Hyundai dealers except the Earnhardt Hyundai in the East Valley and N. Scottsdale pale in comparison.
When was the last time you left a Service Dept. with a smile? If you need service, see Ricardo and if you are looking to purchase a new Hyundai vehicle, see Tony Femiano. Earnhardt N. Scottsdale is the real deal.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/20/2019 08:48 AM

What a fantastic review, post, and tweet!

Thank you Nicholas, we are glad that Ricardo Garcia has provided you with exceptional service.  It is our absolute pleasure to be your Hyundai dealer for so long now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DF
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Debra F.
La Vale, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service at reasonable cost.
We needed new brakes and tires at 60,000 miles on our Sonata and everyone at Earnhardt Hyundai was excellent in diagnosing the problem, giving a comprehensive estimate, scheduling the work, providing a loaner, and giving us back a safe and clean car.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 04:10 PM

Thank you for the great review and recommendation.

We are glad we were able to help solve your concerns and get you back on the road safely.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
hyundai service
Ricardo does a great job!
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 04:06 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

GF
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Gary F.
Fountain Hills, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
to far from home
X
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 04:02 PM

Thank you for the great review.

We are still the closest Hyundai dealer to Fountain Hills but we know you come a long way to see us.  We hope you keep thnking we are worth the trip and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My experience
I service my car at EARNHARDT HYUNDAI because of the excellent service Ricardo gives to his customers
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 04:01 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CP
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Cory P.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Another great service experience. Appreciated Ricardo walking out to greet me on the service drive. Everything was smooth.
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/16/2019 09:58 AM

Thank you Cory for the excellent review.

We are very happy to be your Hyundai (and other) dealer for so long now and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SV
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Sandra V.
Scottsdale, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Excellent service
Recommandé
Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 07/19/2019 03:54 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.