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SureCritic / Concessionnaire Hyundai / Tamiami Hyundai / PAUL LOUIS NIEMIEC
PN

PAUL LOUIS NIEMIEC

Tamiami Hyundai
Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1091 reviews)
69

Critiques de PAUL LOUIS NIEMIEC

Client vérifié
Naples, FL
2013 Hyundai Sonata
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
People going ahead of me when I could have waited too
Waiting for my vehicle all day
Non recommandé
JAMES R M. de Tamiami Hyundai a répondu le 02/10/2018 05:37 AM

Thank you for your review. I appreciate your comments as we always strive to improve. I will address the issue with people involved and hope to see you on your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
PH
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Patricia H.
Naples, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great experience.
Everyone goes out of their way to help. I couldn’t be happier with the service.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/08/2018 05:47 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JT
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John T.
Naples, FL
2014 Hyundai Equus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service waiting area
While waiting for service I was able to log on the free wifi and read emails, etc. The service manager kept me up to date as to the status of the repairs and any additional charges. I checked out the prices for the tires I needed online and the dealership pricing was competitive. In summary, reasonable pricing, nice area for waiting while car was being repaired and Paul, the service manager, was very good at keeping me posted.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/07/2018 07:13 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon
 

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
DM
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Donald M.
Bonita Springs, FL
2013 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
As expected
service could be faster and timely
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/07/2018 07:20 AM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important to us as we identify area's of improvement. We are striving for a 5 star rating with every customer. Again, thank you for completing our survey.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
RF
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Robert F.
Naples, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional Service
The whole service experience was easy and everything was explained beforehand. The prices were fair and all service was outstanding.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/06/2018 04:01 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
CJ
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Carl J.
Berlin, CT
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Second Service at TH
Great people, very knowledgeable. Wonderful Lou he. Horrible website, like going thru a minefield.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/06/2018 10:56 AM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important to us as we identify area's of improvement. We are striving for a 5 star rating with every customer. Again, thank you for completing our survey.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Marco Island, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
comfortable waiting area
I have no complaints about the service. It is just an hour drive to get there and an hour drive home. In season, it could take
longer.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/05/2018 04:00 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Bonita Springs, FL
2008 Hyundai Veracruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Professional, clean & modern
The service and advice rec'd was great. I indicated in this response that I was unlikely to return. That is only due to the distance and the fact that the vehicle is out of warranty.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 02/03/2018 06:37 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Bonita Springs, FL
2016 Hyundai Sonata
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Use to be more for the car owner",
Not a happy camper
Non recommandé
Edward M. de Tamiami Hyundai a répondu le 02/02/2018 01:12 PM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important to us as we identify area's of improvement. We are striving for great customer service experience. Again, thank you for completing our survey.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
FG
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Francesco G.
Naples, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service!
Excellent service. Pleasant associates.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 01/31/2018 04:23 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
SD
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Susan D.
Andover, MA
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Tamiami Hyundai
The people are friendly. The service was great. The car was ready when promised. Great day!
Recommandé
Edward M. de Tamiami Hyundai a répondu le 01/31/2018 04:25 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Client vérifié
Bonita Springs, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The ease in making the appointment
Calling for appointment, checking car in and attitude of staff.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 01/27/2018 08:00 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JD
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Joan D.
Naples, FL
2015 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai service
I think the way the service is conducted is very professional. The service area is comfortable and it's nice that you offer coffee, water and
snacks. I'd like you to make sure that all suggested services to your car are really essential as they are costly and shouldn't be done unless
necessary.
Recommandé
Edward M. de Tamiami Hyundai a répondu le 01/24/2018 04:08 AM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important to us as we identify area's of improvement. We are striving for a 5 star rating with every customer. Again, thank you for completing our survey.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
SB
gravatar
Steve B.
Bonita Springs, FL
2004 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service,, diagnosis& parts cost really expensive
Very happy with the service and a professionalism however I had to buy a new gas tank which cost $700 I thought that was really way too high for a gas tank on a 2004 vehicle when you can buy them online for $187 I understand you have to use OEM Hyundai parts but a $500 price difference is unacceptable that was my only issue with the visit
Non recommandé
Edward M. de Tamiami Hyundai a répondu le 01/23/2018 11:32 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
WS
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William S.
Naples, FL
2014 Hyundai Santa Fe S
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Easy Recall Fix but Disappointment with Service
The dealer was not willing to help me out with a well-worn "key" where the push-buttons on the fob had actually broken. I don't expect a key fob to wear out every 55,000 miles costing almost $400 to replace/reprogram
Non recommandé
Edward M. de Tamiami Hyundai a répondu le 01/22/2018 07:00 AM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important to us as we identify area's of improvement. Again, thank you for completing our survey.
Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
JG
gravatar
Joseph G.
Wayne, NJ
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick responce to needs
Some service can be a little expensive
Recommandé
Edward M. de Tamiami Hyundai a répondu le 01/22/2018 07:52 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
GC
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Guillermina C.
Naples, FL
2012 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service was good.
yes
Recommandé
JAMES R M. de Tamiami Hyundai a répondu le 01/19/2018 01:02 PM

Thank you for your review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
RF
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Robert F.
Fort Myers, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Service was great, area was very clean, staff very friendly.
Recommandé
JAMES R M. de Tamiami Hyundai a répondu le 01/19/2018 01:01 PM

Thank you for your review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
CT
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Clara T.
Bonita Springs, FL
2012 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
2012 Hyundai Sonata service
2012 Hyundai Sonata serviceEveryone is friendly and courteous I just didn’t My car washed it was supposed to be washed with the service recall it was a little expensive but I’m used to that I think that’s the same at every dealership so nothing unusual
Recommandé
JAMES R M. de Tamiami Hyundai a répondu le 01/19/2018 12:59 PM

Thank you for your review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
SF
gravatar
Shirley F.
Naples, FL
2010 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Pleasant experience
Modern waiting area, pleasant service people, trusted their diaganosis.
Recommandé
JAMES R M. de Tamiami Hyundai a répondu le 01/19/2018 01:03 PM

Thank you for your review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employés avec lesquels vous avez travaillé
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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