PN

PAUL LOUIS NIEMIEC

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1091 reviews)
69

GK
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Gregory K.
Naples, FL
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/18/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Timely service
In and out faster than expected. Professional , friendly staff.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/19/2018 08:01 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

TE
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Thomas E.
Ave Maria, FL
2017 Hyundai Santa Fe S
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Surprise
Nice clean and friendly. Sever waiting rooms and hot coffee. They keep you informed. Get you pricing in advance. You can get a surprised.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/17/2018 07:57 AM

Thank you for taking the time to complete our review.

Chrisitan Marimon
Assitant Manager

Employés avec lesquels vous avez travaillé

AL
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Aura L.
Naples, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car Service
The service was great and the staff super friendly..
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/16/2018 01:17 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

LM
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Linda M.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service
I didn't have an appointment, but my tire light was on. They got me right in an found I had two tires with nails in them. Patched the tires and I was on my way.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/16/2018 01:17 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

JM
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Jim M.
Naples, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
excellent service
service was outstanding and employees were very helpful and friendly; facilities were the best that I have seen in any dealership in my 62 years of car buying
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/15/2018 12:25 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

JD
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Jacqueline D.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent Custimer Service
This is the second vehicle that I have purchased from Hyundai. I think that the product is excellent and I’m proud and happy that I am driving such a beautiful vehicle but the real deal breaker is the excellent customer service that I received from my salesman and the finance manager. I couldn’t have asked for better.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/15/2018 12:27 PM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great
great and timely job
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/15/2018 07:21 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

MK
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Marilyn K.
Naples, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service and nice people. Everyone was very friendly. Will definitely use you again if need service
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/14/2018 01:15 PM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

LS
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Linda S.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Modern, clean and efficient
I feel the service is just as the title says, efficient. Also, waiting area is very clean and hosbitable by offering snacks and drinks while you wait.
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/14/2018 04:32 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
no title
na
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/14/2018 07:38 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

MB
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Margaret B.
Bonita Springs, FL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
I would have opted for 100% synthetic oil if it was offered to me.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/14/2018 07:39 AM

Thank you for our review! And we are making a few process changes to assist with wait times, we hope to impress you on your next visit. 

Christian Marimon
Assistant Manager

Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent dealership to have your Hyundai routine maintainence done.
Excellent service with great waiting room ammenities. Work done well and in a timely fashion.
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/14/2018 04:33 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

HE
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Hannon E.
Bonita Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Beef Jerkey
After having a tough time getting my car to start, I drove straight to Hyandai in Naples. I was greeted with warm smiles and humor. You can really tell that the staff respect each other and work well together. My warranty was honored without any fuss. All of my questions were answered immediately. I was then shown a fancy coffee machine and free snacks, including beef jerkey- my favorite! It really was the pot of gold at the end of my journey. Eating is something you forget about when in a crisis but seems to come rushing back as soon as it is resolved. I left Hyandai with a fixed car, warm heart, and full stomach! Thank you guys so much!
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/14/2018 04:33 AM

Thank you for taking the time to complete our review! We appreciate your business and look forward to seeing you on your next visit!

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

WC
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William C.
Bonita Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great
All around great
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/10/2018 05:33 AM

Thank you for taking the time to complete our review. We appreciate your business and look forward to providing you with 5 Star service in the future.

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Knowelgeable technicians
No complaints; great service
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/10/2018 05:35 AM

Great to hear! 

Thank you for taking the time to complete our review. We appreciate your business and look forward to providing you with 5 Star service in the future.

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

SS
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Sandra S.
Naples, FL
2015 Hyundai Sonata Hyb
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/09/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Poor service
Problem was not fixed for the fifth time
Non recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/10/2018 07:11 AM

I am sorry to hear of your disatisfaction. I will review your repair history and speak with my shop foreman. I will follow up with you next week. 

Thank you,


Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

GG
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Gloria G.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mr. G. Gonzalez
Kind of a lot of time for an oil change. I little more of 1 1/2 hour. I think you can improve that.
Recommandé
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai a répondu le 03/10/2018 07:07 AM

I would agree 1.5 hours is too long for a basic service, this issue will be resolved. Thank you for taking to time to complete the review and we will continue to strive to be the best! 

Matthew Lee
Service Manager
Palm Hyundai
941 639 1155 ext 5200
m_lee@palmautomall.com
Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always Great Service!
While I never like having car expenses, the personnel at Tamiami Hyundai always makes us feel like they care. Very personal employees.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/08/2018 12:53 PM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Employés avec lesquels vous avez travaillé

JK
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Juergen K.
Naples, FL
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent
Clean , fast, friendly , well priced , reliable
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/07/2018 04:40 AM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Employés avec lesquels vous avez travaillé

Client vérifié
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always Dependable
Been a customer for many years and find Tamiami Hyundai to be honest and dependable.
Recommandé
Christian M., SERVICE ADVISOR de Tamiami Hyundai a répondu le 03/07/2018 04:41 AM

Thank you so much for for the 5 star rating you gave Paul, here at Tamiami Hyundai we strive to give our customers the best service and experience they deserve, we look forward to your next appointment and please feel free to call us with any questions and concerns you might have.

Thanks again,

Christian Marimon

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.