NORM ROSEN

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(1373 reviews)

74

Critiques de NORM ROSEN

LE

Larry E.

Phoenix, AZ

2016 Hyundai Genesis

06/20/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Engine Light Problem

Brought my car into the service because the engine light appeared on my dashboard. Norm and his team
diagnosed the problem and made all needed repairs the same day. Excellent service along with competent
and professional employees.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/22/2019 12:41 PM

Thank you for the excellent review and recommendation for Norm Rosen your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2011 Hyundai Genesis

06/20/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

My latest experience

Great customer service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2019 02:05 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

CL

Cheryl L.

Phoenix, AZ

2013 Hyundai Sonata

06/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service

Can always rely on great service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/20/2019 09:26 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2017 Hyundai Sonata

06/19/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great customer service

Norm was great. He was very helpful and informative. I only have one issue, and it doesn’t have to do with Norm. When I arrived for service, Norm informed me that there was also a recall associated with my engine. Shouldn’t Hyundai be informing their customers of these recalls, instead of customers coming in for different reasons and finding out by accident?

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/19/2019 01:36 PM

Thank you for the wonderful review and recommendation for Norm Rosen your advisor.

Recall notices are mailed through department of motor vehicle records and sometimes can take time to catch up with owners. We are sorry you didn't get a notice sooner, but we are really glad Norm was able to identify and address it for you during you visit.

Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DC

David C.

Scottsdale, AZ

2017 Hyundai Sonata

06/17/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Great service

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/18/2019 08:44 AM

Thank you for the great review.

We are happy to be your Hyundai daeler and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2013 Hyundai Accent

06/16/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Did necessary work as promised at a fair price

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/17/2019 12:59 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BI

Bryan I.

Phoenix, AZ

2018 Hyundai Sonata

06/15/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Coolest cats in town.

Went in for an oil change/tire rotation and drove home with a new car! Sales team was able to put me in a new car and better my deal thru Hyundai with better financing! There truly is "no bull" when you deal with the guys at Earnhardt Hyundai!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/17/2019 01:03 PM

Technically we did change the oil, and filter, and tires, and engine, and...

Congratulations on your new Hyundai! We are very happy to be your dealer and we look forward to being here for you for all the years, miles, oil changes, and new cars to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2019 Hyundai Tucson

06/15/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

good service

They do a great job in a timely manor!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/17/2019 12:58 PM

Thank you for the wonderful review.

When you're here, you're family. We are so happy to be your family's Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

RS

Robert S.

Fountain Hills, AZ

2014 Hyundai Sonata

06/14/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent Service

I am always greeted warmly; my service adviser is professional, friendly, informative.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/14/2019 12:56 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BP

Bertha P.

Scottsdale, AZ

2015 Hyundai Sonata

06/12/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great Service

Every time we bring the car for service we are always greeted with a smile and a friendly staff. The car has been always completed on time and delivered spotless clean.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/13/2019 03:40 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

FD

Frank D.

Glendale, AZ

2017 Hyundai Santa Fe S

06/12/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Friendly people

Friendly people

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/13/2019 12:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

SO

Suzanne O.

Fountain Hills, AZ

2018 Hyundai Kona

06/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Good

Good

Non recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/13/2019 12:46 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JW

Joseph W.

Cave Creek, AZ

2015 Hyundai Genesis

06/11/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

in for oil change and wash

in for burned out signal bulb. Norm was wonderful, professional, honest, helpful yatta, yatta not enough words to describe our pleasure with the dealership, service people, etc

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/13/2019 12:45 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JM

Jill M.

Scottsdale, AZ

2017 Hyundai Elantra

06/06/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

dead battery

Staff and knowledge are superior

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/08/2019 08:22 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

WR

William R.

Scottsdale, AZ

2014 Hyundai Elantra Gt

06/05/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

great customer service

this dealership has great customer service & very friendly staff.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2019 10:05 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AB

Andrew B.

Scottsdale, AZ

2019 Hyundai Elantra

06/05/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Third Elantra and always use Earnhardt Hyundai Service

I do like the cars and the sales department, but the service techs are what keep me coming back.

It's easy to schedule an appointment. They send a reminder. They are always on time. They quote the exact cost and it's never higher, but often lower. If there is a coupon applicable, they will dig it up and apply it without asking.

The cars run great and I trust the service to these amazing techs.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/06/2019 10:05 AM

What a fantastic review and recommendation - thank you so much!

It is our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BB

Brett B.

Scottsdale, AZ

2016 Hyundai Tucson

06/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Kindness and service

Norm always does a great job. I was surprised at how long it took to get my car back. But Norm explained it to me clearly and everything worked out well.
Thank you

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/05/2019 08:15 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JW

James W.

Phoenix, AZ

2017 Hyundai Santa Fe

06/04/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Service visit, May 31

They did a fine job. I had an appointment at 9 AM, they immediately got me signed in an arranged for the driver to take me back my office. The called when it was done and I picked it up. The service was all warranty work and there is no charge for anything even placing a shim on the battery post because I had to replace the battery with an American version rather than the metric post version that was the original equipment. When I replaced the battery, I was not aware of this and I was enlightened by your service representative who explained the situation to me. Things like this give me a sense of confidence that they do a good job in looking after my car.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/04/2019 11:35 AM

Thank you James for the wonderful review and recommendation.

We are very happy to be your family's Hyundai dealer for both your Hyundais and we look forward to being here for you for all the years, miles, and Hyundais to come.

Thank you for choosing us.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DG

Darin G.

Peoria, AZ

2018 Hyundai Tucson

06/04/2019

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Best service in the valley!

Great service, honesty and integrity.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/04/2019 08:06 AM

Thank you for the awesome review.

When you're here, you're family. We are very happy to be your dealership and we look forward to being here with you for all the years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2014 Hyundai Santa Fe S

06/01/2019

Type de service : Repair

Vérifié Client

Catégorie : Service

Efficient and polite.

They take the extra effort to do a great job. They understand what the word, "service" actually means.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 06/04/2019 07:56 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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