MS

MICHAEL A SARIEGO

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(214 reviews)
83

AT
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Angela T.
Joplin, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Customer service is great.
They took care of all my needs
ZEBULON R N. de Fletcher Hyundai a répondu le 12/08/2021 07:17 AM

Thank you for trsuting us for your service needs - have a great week!!

Employés avec lesquels vous avez travaillé

Client vérifié
Granby, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Quick, friendly and professional
The service department at Fletcher Hyundai has been courteous and competent without fail in the 7 years we’ve done business with them. This visit was no different. I especially appreciated their patience as I had to reschedule twice due to being called out of town on short notice.
I was still treated very respectfully and with kindness. My vehicle was returned to me in less time than expected.
The company should be proud to have these workers taking care of their customers. The service team is wonderful!
ZEBULON R N. de Fletcher Hyundai a répondu le 11/22/2021 08:15 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employés avec lesquels vous avez travaillé

JB
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Judy B.
Girard, KS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Excellent customer service, Michael Sariego is the best!
I highly recommend Fletcher. I have been completely satisfied with all the work I have had done at Fletcher Hyundai. Michael Sariego has been great to deal with,
great customer service.
Employés avec lesquels vous avez travaillé

RB
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Robert B.
Carthage, MO
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great service!
The service team at Fletcher Hyundai are always prompt and courteous! I made this appointment while on vacation and it went through without a hitch!
Employés avec lesquels vous avez travaillé

RB
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Robert B.
Carthage, MO
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2021
client vérifiéVérifié Client
10
Catégorie : Service
Great service!
The service team at Fletcher Hyundai are always prompt and courteous! I made this appointment while on vacation and it went through without a hitch!

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/09/2021
Type de service : Repair
10
Catégorie : Service
Prompt, Courteous Service
Alway courteous and prompt service. I have always been satisfied!
ZEBULON R N. de Fletcher Hyundai a répondu le 11/10/2021 05:55 AM

Thank you for choosing Fletcher Hyundai! We strive for 5 star service for every customer. We will reach out shortly to see what we can do better next time . Thank you again for trusting us for your service needs. Have a great day!

Employés avec lesquels vous avez travaillé

EH
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Eva H.
Goodman, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Fuego Sariego
Michael “Fuego” Sariego. In this case, my words over anyone else’s. This young man is a pillar & the front man for the Fletcher Hyundai Service Department. Such a fine young man with high standards & great morals no man his age has. Not to mention the Kim girl that works with him. She’s awesome too! & the other fella that sits at their desk. AND LET US NOT FORGET Sir Zebulon N. Who in their right mind would gift a child such name? His parents. Awesome name, awesome guy. Awesome service team! I felt like Trump for a sec. very welcomed & loved. & they knew my name as soon as I walked in. 1,000,000/10 rating
ZEBULON R N. de Fletcher Hyundai a répondu le 11/05/2021 01:08 PM

Thank you for choosing Fletcher Hyundai - have a great weekend!!!

Employés avec lesquels vous avez travaillé

SH
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Sheena H.
Joplin, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/26/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Great place
Friendly people and great to be around an very helpful.
ZEBULON R N. de Fletcher Hyundai a répondu le 10/27/2021 06:30 AM

Thank you for trusting us to service your Hyundai - have a great rest of the week!!

Employés avec lesquels vous avez travaillé

RD
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Rebecca D.
Granby, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Our car
Our car is taken care of in a Timely matter and We like that !!
ZEBULON R N. de Fletcher Hyundai a répondu le 10/20/2021 12:22 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employés avec lesquels vous avez travaillé

Client vérifié
Asbury, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
My Fletcher experience
Im so happy with our experience with Fletcher from the very beginning of our sales experience through our ownership and dealing with the Service Department.
ZEBULON R N. de Fletcher Hyundai a répondu le 10/15/2021 06:21 AM

Thank you for choosing Fletcher Hyundai - have a great day!

Employés avec lesquels vous avez travaillé

HE
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Heather E.
Pineville, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
I love hyundia
I would choose hyundia over any brand. Because they treat there customers good.
ZEBULON R N. de Fletcher Hyundai a répondu le 09/23/2021 12:54 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employés avec lesquels vous avez travaillé

Client vérifié
Joplin, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Service
The staff were friendly and help in breaking down what they serviced and what needed attention. Will be going back to them with my business.
ZEBULON R N. de Fletcher Hyundai a répondu le 09/11/2021 06:49 AM

Thank you for choosing Flether Hyundai!

Employés avec lesquels vous avez travaillé

MM
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Mable M.
Carthage, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Our first service appointment was very pleasant
We were treated like friends from the moment we arrived. We were debating between the Kia Telluride and the Palisade. The deciding factor was the friendly, helpfulness from the entire staff.
ZEBULON R N. de Fletcher Hyundai a répondu le 09/08/2021 02:41 PM

Thank you for choosing Fletrcher Hyundai for your purchase and service needs - have a wonderful week!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, KS
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2021
client vérifiéVérifié Client
9
Catégorie : Service
Bad experience
I gave a bad review because I had 1 bad experience.
Employés avec lesquels vous avez travaillé

PW
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Pam W.
Commerce, OK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2021
Type de service : Maintenance
client vérifiéVérifié Client
0
Catégorie : Service
Service Dept
Fletcher Hyundai Service Dept is good. Hyundai product is not good. I would not recommend anyone buy a Hyundai. I have had problems with oil and Hyundai says that is normal. Everyone I talk to says it is not normal to have to add oil to a vehicle between 500 and 1000 miles. I have owned several new and used cars and I have never had to add oil to a car between normal scheduled oil changes. I had a car with over 250000 miles and I didn't add a drop of oil.
Employés avec lesquels vous avez travaillé

SA
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Shannon A.
El Dorado Springs, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Exceptional service
I haven’t had a problem with anybody everybody goes above and beyond to help.

If you’re in the market for a new car these are the people you will not be sorry.
ZEBULON R N. de Fletcher Hyundai a répondu le 09/01/2021 02:28 PM

Thank you for trusting us for your service needs - have a great day!!!

Employés avec lesquels vous avez travaillé

Client vérifié
Columbus, KS
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2021
client vérifiéVérifié Client
9
Catégorie : Service
Bad experience
I gave a bad review because I had 1 bad experience.

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/19/2021
Type de service : Maintenance
3
Catégorie : Service
Not satisfied
Was very unhappy with the last visit was going on vacation and ordered 4 new tires when I got there they only had 2
ZEBULON R N. de Fletcher Hyundai a répondu le 08/19/2021 11:23 AM

Hello, Our goal is five star service for every customer and it sounds like we did not deliver that for you during your service visit. I would like to reach out to see if I can make it right, and see what I can change to prevent issues in the future. I will reach out shortly;  also, you can reach me anytime at 417-434-1601. Thank you!

ZEBULON R N. de Fletcher Hyundai a répondu le 09/01/2021 02:26 PM

Thank you again for taksing the time to visit with me today - I appreciate your input and the opportunity to make it right for you - have a great day!!!

ZEBULON R N. de Fletcher Hyundai a répondu le 09/08/2021 02:43 PM

Thank you for taking the time to visit with me about your experience- We look forward to making your next visit a 5 star one. Call me when you are ready for service at 417-434-1601. Thank you!

Employés avec lesquels vous avez travaillé

Client vérifié
Springfield, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2021
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Oil changed
Everything went great it was in a timely manner.
ZEBULON R N. de Fletcher Hyundai a répondu le 08/12/2021 02:41 PM

Thank you for choosing Fletcher Hyundai - have a great day !!!

Employés avec lesquels vous avez travaillé

CC
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Cody C.
Joplin, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great
They did a great job with my entire car.
ZEBULON R N. de Fletcher Hyundai a répondu le 08/10/2021 02:21 PM

Thank you for letting us take care of your Hyundai - have a great day!!!!

Employés avec lesquels vous avez travaillé

RW
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Rose W.
Webb City, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Provides great service
Always treated as a valued customer every time I get my cars serviced, Michael is great and always kept me updated on ordered parts and getting me in quickly and efficiently!
Recommandé
ZEBULON R N. de Fletcher Hyundai a répondu le 08/09/2021 07:27 AM

Thank you for trusting us for your service needs - have a great week!

Employés avec lesquels vous avez travaillé

Client vérifié
Loma Linda, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Senior service
Service department was excellent. Service advisor really helped understand our repairs.
Recommandé
ZEBULON R N. de Fletcher Hyundai a répondu le 08/09/2021 07:27 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.