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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

Client vérifié
Apache Junction, AZ
2016 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service
Service department is friendly. Makes sure you understand what repairs are needed for your car and gets you on your way.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/29/2018 04:15 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
OB
gravatar
Omar B.
Gilbert, AZ
2014 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great Service!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/29/2018 04:13 PM

Omar,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
WM
gravatar
William M.
Gilbert, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Great job with service, were done before my first cup of coffee.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/29/2018 04:05 PM

William,

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Tempe, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Helpful, ptofessional service and good engagement and friendly people.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/28/2018 06:17 AM

Good morning.  We appreciate your response with the friendly feedback.  We look forward to seeing you next time.  Have a fun Memorial Day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2014 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
Employees and advisors are so friendly, helpful, and reliable.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/27/2018 06:09 AM

Good morning.  We appreciate your response to our survey.  It is easy to be so friendly and helpful when we have customers like yourself.  We look forward to seeing you next time.  Have a great Memorial Day weekend. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
KH
gravatar
Karen H.
Gilbert, AZ
2011 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love My Hyundai!
I have always gotten great service for my Hyundai at San Tan Hyundai, which is the same place that bought my Hyundai Tucson.
I did a lot of research before buying my Hyundai back in 2011 and I am so glad that I decided to get this car. Best car I have ever owned.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/27/2018 06:07 AM

Good morning.  We are so glad that you are happy with your Hyundai and even more so that you are part of the San Tan Hyundai family.  Thank you for the survey and the great comments.  We hope you enoy your Memorial Day weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LS
gravatar
Linda S.
Gilbert, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service.
Always a pleasure to return for service. Mario Macias always very pleasant.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/27/2018 06:05 AM

Good morning.  We appreciate you responding to our survey and especially with the nice comments. We are glad that you are part of the San Tan Hyundai family.  Have a fantastic Memorial Day weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Eloy, AZ
2012 Hyundai Tucson
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
05/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Need to improve communication
Rear brake pads were measured incorrectly. Fortunately, the pads were remeasured before the job was performed. The written summary of the findings was not available & when it was obtained, there were errors in what work was performed. Not up to normal standards at San Tan Hyundai.
Non recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 05/25/2018 11:50 AM

Good morning.  I apologize that we did not meet your expectations.  I left you a voicemail with my contact information and would be glad to speak with you regarding your concerns.  I do hope to hear from you because our goal is an outstanding customer experience.  We will use your feedback to improve going forward.  Thank you and have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AG
gravatar
Alexandria G.
San Tan Valley, AZ
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
Everytime I go the service is always amazing. They completed the oil change faster than I expected. I really enjoy how they email you the diagnostics of the vehicle as well so I can check of what I want completed that day. Highly recommend!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 01:52 PM

Alexandria,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RH
gravatar
Robert H.
Chandler, AZ
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great as always!
Once again We received excellent service from San Tan Hyundai. You are remaining consistent - keep up the good work!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:31 PM

Robert,
Thank you for your feedback. We appreciate you and your business.  We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Maricopa, AZ
2007 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great job by all the staff
I love how the staff takes care of my vehicle but I get a little annoyed with the requests for a review with every oil change that I get for my car. Maybe send me one every other time would make sense or if the bill is over a certain dollar amount. I am a busy guy too and I have other things to do with my time.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:21 PM

Thank you for your feedback. We appreciate your opinion. The surveys are random and sent out through our corporate office. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JR
gravatar
John R.
Chandler, AZ
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Feel like a valued customer
Mario my service advisor makes me feel like a very valued customer. I also love the free shuttle service it really makes having my car serviced and having to go to work wonderful. The timing of the service is also great. Mario also communicates with me during my appointment so I'm aware of what is going on and no surprises at the end. I'm sad to say that I probably will only be back one more time for service because we will be relocating in Sept to Sequim WA. However, always tell people nice things about your dealership.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:18 PM

John,
Thank you for your feedback and for recognizing Mario. We appreciate your and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JH
gravatar
John H.
Chandler, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Very satisfied
Great service. Friendly staff.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:11 PM

John,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RG
gravatar
Rhonda G.
Coolidge, AZ
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast service
I went in without an appointment and they were able to get me in and on my way very quickly.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:03 PM

Rhonda,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JB
gravatar
Joseph B.
Mesa, AZ
2012 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service department.
Everything was completed in a very timely manner.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 12:01 PM

Joseph,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2007 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service!!
They always offer great customer service. I strongly recommend them!!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 11:09 AM

Thank you so much for your raving recommendation! We appreciate you and your continued loyalty. We are here if you need anything! Have a wonderful holiday weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2012 Hyundai Veracruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Auto Service
Every time I go to get my vehicles serviced my advisor is always so polite and caring.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/25/2018 11:05 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SB
gravatar
Sheryl B.
Chandler, AZ
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service.
Customer service.The customer service is great they really make you feel like you’re part of their family and that you making you happy is the most important thing to them. They take real good care of your car as well.
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/23/2018 02:17 PM

Sheryl,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
CB
gravatar
Cathy B.
Gilbert, AZ
2016 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people!!
I love walking in and being greeted by familiar faces. Everyone is so friendly and accommodating. Mario always take good care of me. Thank you!
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/24/2018 07:36 PM

Cathy,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SP
gravatar
Steven P.
Gilbert, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
We always bring our car to San Tan Hyundai for service. They get us in quickly and finish the service in a timely manor
Recommandé
Cara M. de San Tan Hyundai a répondu le 05/23/2018 10:42 AM

Steven,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit. Have a wonderful day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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