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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

KM
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Karen M.
Gilbert, AZ
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario
My service rep Mario is excellent! He keeps me posted on the status of my vehicle and it’s always ready earlier than stated.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/14/2018 12:26 PM

Karen,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
CH
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Candice H.
Mesa, AZ
2005 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Thank you Mario for the great service to get my oil change. The price was fair, the service in under an hour and you let me know other items that should be looked at in the near future
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/14/2018 01:09 PM

Candice,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/13/2018 02:04 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DJ
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Doris J.
Chandler, AZ
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Allways excellent service!!
Mario was great.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/13/2018 11:28 AM

Doris,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AJ
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Amy J.
Mesa, AZ
2014 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change service
Wonderful service. Had my car taken care of promptly. Called as soon as it was done.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/13/2018 11:16 AM

Amy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LC
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Lauren C.
Mesa, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone is awesome!
Mario was the person who helped me while at San Tan Hyundai. He went above and beyond to ensure that I was taken care of. I haven’t ever had this much of a positive experience with my car needs at any other dealership. I highly recommend San Tan Hyundai to anyone. Thank you Mario and San Tan Hyundai for everything!
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/13/2018 11:19 AM

Lauren,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JH
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Jesus H.
Chandler, AZ
2018 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Amazing experience
Mario was such a nice person and really helpful during my visit at the dealership. Thanks to him I was able to get done what I needed to get done, and I was so happy with the service from everyone.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2018 09:09 AM

Jesus,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JP
gravatar
Jack P.
Chandler, AZ
2010 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
As Always, Great People, Great Service!!
Always a pleasure to do business with Santan Hyundai. Only needed an oil change but they got my vehicle in and out in record time! Thanks Mario!!!
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2018 09:53 AM

Jack,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DR
gravatar
Delores R.
Gilbert, AZ
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's convenient.
I can schedule an appointment that works with my schedule. Love the car wash with service.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2018 09:41 AM

Delores,
Thank you for your response. We appreciate you and your  business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DC
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David C.
Maricopa, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service and people
Good service and people
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2018 09:37 AM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BR
gravatar
Barry R.
Mesa, AZ
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Mario in the service department always makes me feel like a valued customer. He always provides answers to my questions and delivers as promised. Besides Mario all the support staff are exceptional.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2018 09:17 AM

Barry,
Thank you for your response. Also, thank you for recognizing Mario and surrounding staff. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LM
gravatar
Lori M.
Mesa, AZ
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change and inspection before my trip
Its always a pleasure to see Mario he shakes my hand ask how tho,he are for me not only with my car. But how I'm doing. That means a lot. To a customer. So praise to Mario
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 01:11 PM

Lori,
Thank you for your response and for recognizing Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great job
The service was conducted a lot faster than anticipated which was fantastic it helped us get on the road faster. The staff was professional and courteous. Will most definitely come back.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 01:47 PM

Thank you for you response! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JP
gravatar
Jim P.
Chandler, AZ
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Greatest!
I have always depended on Mario to take care of my car for me. The people are always nice and friendly so that helps and I know when I have trusted Mario for the length of my years driving my Hyundai I can't say enough.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 01:08 PM

Jim,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MF
gravatar
Mel F.
Mesa, AZ
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Quality Service
I appreciate the efficient & quality service. In addition, shuttle was available for us.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 01:25 PM

Mel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you
Thanks for the help! Great experience.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 12:57 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Sun Lakes, AZ
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service!
Very prompt attention given to me once I arrived for service. Concerned recommendarions made to insure my car would be running at its best. Details explained and costs broken down before work began. Received very courteous and professional customer service and my wait was minimal.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/10/2018 01:18 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Green Valley, AZ
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
The customer service was excellent.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 12/08/2018 04:55 AM

Good morning.  Thank you for responding to our survey with the excellent comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2017 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
acceptable service
needed to have my six month service done. this included the auto butler and an oil change. was told it would take 3 to 5 hours but approximately 2.5 hours later they came and said it was done ??? thats what my invoice shows. questioned the fastness. sometimes wonder if the auto butler was really performed. bird droppings and other dirt still on the car.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 12/08/2018 04:42 AM

Good morning.  Thank you for responding to our survey.  We try to allow ourselves as much time as possible with the auto butler.  It can be done in a relatively short time.  However if you feel that it was not done, I will be glad to meet with you or even have it performed again.  Please understand it is a paint treatment and not a detail.  We perform a quick wash but we do not scrub off hard to remove spots. Please feel free to contact me so we can discuss it further or arrange to meet.  Have a happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Mesa, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Servce
They get me out fast. Nice place to wait with coffee, fruit or a doughnut. Keep up the great work.
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 12/08/2018 04:51 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays.

Don't forget my favorite...the popcorn.  :)

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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