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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

EA
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Elsie A.
Queen Creek, AZ
2010 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service is Exceptional (exhibited by Service Adviser Mario Macias
It gives me tremendous pleasure to consistently rate Service Adviser Mario Macias as absolutely extraordinary. Mario is very knowledgeable, has extremely good public relations skills, & always keeps his customers apprised of work status as well as pricing. It is always a pleasure to work with Mario. In a nutshell, Mario is Hyundai Service; he is the best!!!
Thank you, Mario.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/27/2019 09:06 AM

Elsie,
Thank you for your response. We appreciate you taking the time to recognizing Mario. We are here if you need anything.

Have a wonderful New Year!
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JW
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Jeffrey W.
Queen Creek, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
San Tan Hyundai Service
Everyone from scheduling to cashier are great to work with for our vehicles (2)!
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/26/2019 03:35 PM

Jeffrey,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SG
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Shawn G.
Gilbert, AZ
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super Service!!
Always get great service at San Tan Hyundai. Recently had an oil change. Next day an issue and returned to dealership. My service advisor Mario Macias immediately took car back to mechanic and problem was resolved in about 10 minutes. Thanks Mario for taking such great care of your customers
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/26/2019 08:32 AM

Shawn,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AN
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Adelina N.
Chandler, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mario is the best!
Mario goes above and beyond to make sure his customers are comfortable and satisfied with their care. He has kept me up to date with the oil change and multi-point inspection status via in-person and online/text. He even held my dog while I went to the restroom! Jokes aside, he is an amiable and cool employee worthy of recognition. You're the man, Mario!
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/20/2019 12:33 PM

Adelina,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DH
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Donald H.
Chandler, AZ
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Donald Hutson
Always excellent service from Service Advisor, Mario Macias. He always keeps me informed of the status of the service and he explains the invoice charges. I have had excellent relationships with San Tan Hyundai through 3 Hyundai vehicles.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/20/2019 12:17 PM

Donald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LH
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Larry H.
Gilbert, AZ
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil Change
Set an appointment with Mario to do an oil change. He greeted me and told,e about how long it would take. They inspected it an made a couple of recommendations. Did the oil change, washed it up and I was out of there in an hour.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 03:05 PM

Larry,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RB
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Robert B.
Chandler, AZ
2016 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always very nice and clean there while I wait.
I have had great luck with Mario Macias. He gets back to me as quickly as he can. I've used 3 other people before him and they would not answer emails or phone calls. I enjoy going there and getting my service done.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 02:33 PM

Robert,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BA
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Barry A.
Queen Creek, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
Great job Mario and team.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 01:10 PM

Barry,
Thank you for you response and for taking the time to recognizing Mario and the rest of the San Tan Hyundai. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Alexandra B.
Phoenix, AZ
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Consistently receive the best of service - Mario Macias is an excellent service adviser.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 01:02 PM

Alexandra,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MS
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Michelle S.
Chandler, AZ
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick friendly service
Excellent service
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 12:46 PM

Michelle,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
TB
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Thomas B.
Gilbert, AZ
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality Dealership
Service after the sale is just as important as how a customer is treated during the sale. I have found San Tan Hyundai's service department to be professional, thorough and reasonable. My service representative, Mario, is extraordinarily courteous and treats me like a friend.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/19/2019 12:20 PM

Thomas,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Gilbert, AZ
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Prompt and courteous
This was my first visit to this Hyundai service center and I was pleased.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/16/2019 01:53 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
TP
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Thomas P.
Apache Junction, AZ
2013 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Always very accommodating
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/16/2019 01:52 PM

Thomas,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
KA
gravatar
Karen A.
Chandler, AZ
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/14/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Honest service!
I visited this dealership just for fun when I was car shopping, the service and information I got from Dean, was so genuinely kind that I felt like I was talking to a friend or my dad. So i bought a car, now i take my car there to get serviced and Mario is awesome! Even washed my car without me asking. Replaced all the tire air cover thingies since I was missing one without me even asking. Such a great place! And bonus, there is complimentary popcorn in the waiting area!!
Recommandé
Robert B., Parts and Service Director de San Tan Hyundai a répondu le 12/15/2019 05:43 AM

Good morning. Thank you for responding to our survey with such fantastic comments.  We truly appreciate it and are glad that you stopped by for fun.  I agree with you that the popcorn is awesome and Mario ins't so bad either.  :)  We are glad that you are part of the San Tan Hyundai family and look forward to seeing you next time.  Have a Happy Holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Queen Creek, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service!
Service was fast, thorough, and staff was very kind. Waiting area was very nice and I was able to get work done while waiting. Thank you!
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/13/2019 08:27 AM

Thank you so much for your wonderful response. We appreciate you and your business. We are here if you need anything in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JW
gravatar
John W.
Mesa, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Never had an issue with the service and communications at San Tan Hyundai. All service personal I have been in contact with are professional, knowledgeable and keep you in the loop on what is going on with your vehicle.
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2019 03:21 PM

John,
Thank you so much for your response. We appreciate you and your continued loyalty. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EM
gravatar
Edward M.
Chandler, AZ
2019 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the best place to have your hyundai service
Mario my service adviser greeted me immediately as i arrived, knew my request for service that needed to be done, was very helpful and cheerful, and responded to all my needs, texted me when the work was done, and my hyundai kona was ready and i was on my way in record time. I really appreciate and truly recommend this dealership and Mario to all who has a Hyundai vehicle
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2019 03:12 PM

Edward,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
ML
gravatar
Mary L.
Chandler, AZ
2018 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
MML
i have no complaints :) My service advisor Mario Macias is Wonderful! Every time I have visited for service on my Hyundai it's been GREAT!
his customer service skills are very welcoming from the moment i drive up to when i leave. I was very impressed with the text messaging implemented the last time i was there.
i appreciated the private communication from Mario via text and not all the other customers in the waiting area.
this is my 5 Hyundai that i have owned and I have to say, this service department to date has been the BEST experience and service EVER!!
i appreciate you letting me share my experience when visiting your business.
Thank YOU!

M
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2019 02:52 PM

Mary,
Thank you for your response and for taking the time to recognize Mario. We are here if you need anything in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
IL
gravatar
Isaiah L.
Chandler, AZ
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
Always go to mario hes cool and knows what parts and service to do
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/12/2019 10:07 AM

Isaiah, 
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PP
gravatar
Patricia P.
Gilbert, AZ
2011 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Great job ?
Recommandé
Cara M. de San Tan Hyundai a répondu le 12/11/2019 02:32 PM

Patricia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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