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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

JA
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JAMES A.
Chandler, AZ
2015 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/16/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Service was completed, car washed, and keys in my hands in one hour( like they said it would be)! Great service!
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 09/16/2015 12:17 PM

James,
That is awesome to hear.  Thank you for your feedback and for your business.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LW
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LESLIE W.
Apache Junction, AZ
2013 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Personalized Service
When I have my service work done here, my service writer Mario always goes out of his way to make sure all my concerns are addressed. I don't feel like they are trying to do work on my car that is unnecessary. They make an effort to make you feel like family.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 09/07/2015 03:28 PM

Leslie,
Wow, thank you! We greatly appreciate your kind words and thank you for your continued business! If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SN
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SHIRLEY N.
San Tan Valley, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff
Always courteous
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 09/07/2015 12:36 PM

Shirley,
Thank you for your continued business and support. We greatly appreciate your feedback too. If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SP
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SVETLANA P.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the service advisor
I would recommend the particular service advisor - Mario Macias.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 09/06/2015 02:49 PM

Svetlana,
Thank you for your business and your feedback. We feel Mario does an awesome job for us and we appreciate you recognizing him. We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RT
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RONALD T.
Mesa, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership
Have always received great service from this dealership. Have used them for over 5 years. Great service and sales departments
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/26/2015 01:45 PM

Ronald,
Thank you!  We always enjoy seeing you and we can't thank you enough for your continued business.  If there is ever anything we can help you with, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RS
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REBECCA S.
Mesa, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Love San Tan Hyundai
Thank you so much for your exceptional service. I am tickled pink with the service and everyone who works there. Anytime I need help or just have a question they are quick and happy to help. I will definitely continue to come here for service and i recommend San Tan Hyundai to my friends who are thinking about purchasing a new car
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/24/2015 02:01 PM

Rebecca,
Wow, thank you!  We can't thank you enough for your kind words and for your continued business.  We look forward to seeing you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LG
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LLOYD G.
Overgaard, AZ
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good job guys
San Tan Hyundai took care of what I ask for and some things I didn't ask for. Good job guys. I will be back.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/14/2015 04:51 PM

Lloyd,
Thank you for the awesome feedback and thank you for coming into see us, we greatly appreciate it.  We look forward to sseing and helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AP
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ANTHONY P.
Chandler, AZ
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great experience. Mario did an awesome job.
Took my new "used"car in for the first time to have an inspection. My service adviser was prompt, thorough and they not only gave me a full list of what the car needed, they found and corrected three recall items. The promised delivery was 2-3 hours, but they got me done and on the road in less that 2. AWESOME!
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/14/2015 01:07 PM

Anthony,
Thank you for your business and for taking some of your valuable time to share your feedback.  We look forward to seeing and helping you again. 

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DR
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DAVID R.
Chandler, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Service is excellent and car is always returned cleaner than when taken in.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/12/2015 01:08 PM

David,
Thank you for the kind words and thank you for your continued business.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JB
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JOHN B.
Chandler, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
treatment and communication with customes Excellent
Fast friendly service where the customer continually receives update status of their vehicle. Fast service, clean, customer friendly waiting room. Donuts and Popcorn a plus
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/11/2015 07:11 PM

John,
Thank you for your awesome feedback! We greatly appreciate your business and look forward to seeing you again.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EW
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EMILY W.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly
They were able to get my cat in for an oil change without having made an appointment
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/11/2015 08:36 AM

Emily,
Thank you for your business and thank you for sharing your feedback.  We look forward to helping you again.  If there is ever anything we can do to help you, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Casa Grande, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Staff
Knowledgeable Staff and proper customer service skills
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 08/06/2015 05:54 PM

Thank you for your business and thank you for taking some of your valuable time to share your feedback.  We look forward to seeing and helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JP
gravatar
JIM P.
Chandler, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thank you and Thank you.
I can't say enough about my appt last Weds at San Tan Hyundai. They greeted me at my
arrival and took my car to be serviced and
take care of a recall letter I had received. I sat down to enjoy waiting for my car and in a short while they said Mr Parrish your car is ready and to top it off they had washed the car! No where do you get any better service than thatl Thank you all.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/31/2015 09:51 AM

Jim,
Thank you for the kind words and thank you for your business.  We enjoy seeing and helping you and look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
RICHARD M.
Gilbert, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Prompt, courteous, thorough
Promptly greeted, thorough review of vehicle service status, always recognize me by name and recall service on current and prior Hyundai vehicles, service appointment established based on record of phone number - don't have to provide name, vehicle identity, etc.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/28/2015 09:34 AM

Richard,
Thank you!  We always enjoy seeing you when you come in and we thank you for your business.  We look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DZ
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DEREK Z.
Gilbert, AZ
2015 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership
Everytime I go to this dealer I always feel comfortable and treated right. They are always friendly and helpful.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/23/2015 12:49 PM

Derek,
Thank you for your continued business and support, we greatly appreciate it!  We always enjoy helping you and look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
SD
gravatar
SANDRA D.
Gilbert, AZ
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very good service, very good people
I always know the what, why, how much and how long for service on my 2014 Santa Fe Sport (wonderful vehicle). Courteous, professional employees throughout.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/16/2015 12:33 PM

Sandra,

Wow, thank you!  We appreciate you sharing your kind words about us.  We thank you for your continued business and look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
HL
gravatar
H L.
Mesa, AZ
2009 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Best
We have been buy from San Tan Hyundai for years(six vehicles so far). They are helpful courteous and thorough in their work. We have been treated great for years.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/16/2015 12:32 PM

Mr. Lawson,
Thank you!  We can't thank you enough for your continued business and support!  We greatly appreciate you for taking some of your valuable time to share your kind words about us as well.


If we can ever help you with anything, please let us know.  We look forward to seeing you again.

Thank you,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
TP
gravatar
TOM P.
Gilbert, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super Great!!!!
Always a great experience,!!!!
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/10/2015 09:18 AM

Tom,
Thank you for your business and for sharing your feedback about us.  We look forward to seeing you again.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LH
gravatar
LILY H.
Chandler, AZ
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the staff is very courteous
i like the way the staff treats me with such courtesy and appreciation for my business
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/09/2015 11:25 AM

Lily,

Thank you!  We greatly appreciate you taking the time to share your feedback about us and we thank you for your business.  We appreciate you being a loyal customer of ours and we look forward to seeing you again.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Coolidge, AZ
2015 Hyundai Sonata
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/09/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
oil change prices too high
i understand you get a car wash with the oil change but car came back filthy and not even vacuumed and windows dirty. find a cheaper place to have oil changed.
Non recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/09/2015 11:24 AM

Jose,
Thank you for your business and thank you for taking the time to share your feedback.  I am sorry to hear you feel our pricing is high and we did not meet your expectations.

We try to be competitive with our oil change pricing, which is $34.98 for our standard oil change.  We do use synthetic blend oil and a factory engineered and designed oil filter standard on our oil change services.  It also comes with a multi point inspection and a complimentary car wash, which is an exterior wash only.

We definitely don't want you to be un happy with your car wash.  If you are in the area any time soon, please swing by and we would be more than happy to re wash your vehicle for you.


If you have any questions or if I can be of any help, please let me know.

Regards,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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