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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(3337 reviews)
53

Critiques de MARIO MACIAS

RH
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RICHARD H.
Phoenix, AZ
2012 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Extremely professional and courteous.
My service rep, Mario, was very efficient and friendly. He kept me up to speed on the work being done and delivered the vehicle in a timely manner.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/07/2015 04:17 PM

Richard,
Thank you for sharing the kind words about us, we greatly appreciate it.  We thank you for your business and for coming into see us.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
MA
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MARTIN A.
Kingman, AZ
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Standard check up
Called in for an appointment to have an oil change and tires rotated. Was quick and easy.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/07/2015 09:22 AM

Martin,
Thank you!  We appreciate you sharing the kind words about us and we thank you for your business.  If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GR
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GEORGE R.
Chandler, AZ
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Another Great Service Experience @ SanTan Hyundai
Everything about this service experience was a 10+
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/03/2015 08:26 AM

George,
Thank you! Thank you for sharing your feedback and thank you for your business! We look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
CP
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CHRISTOPHER P.
Florence, AZ
2015 Hyundai Santa Fe
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/01/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Time
The person who answered the phone was not helpful when I called to schedule the appointment. She put me on hold several times and I had to continue to repeat myself because she wasn't giving her attention to our conversation. Then it took a long time to get help when we came in for service.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/02/2015 07:37 AM

Christopher,
Thank you for your business and thank you for taking the time to share your feedback.  We are sorry that you had to wait a little bit when you came in and had to be put on hold a few times when you called.  We never want anyone to wait unecessarily if we can at all help it.

We look forward to helping you again and showing you that is not our standard service.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
BJ
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BRUCE J.
Chandler, AZ
2014 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/01/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
It's Hyundai!
Brought my 2014 Santake Feb in for it's first oil change. I'm happy with my service. Mario was very nice, friendly and informative. My only negative, which has nothing to do with Mario, was that my appointment was scheduled for 1:40pm, and the service department was running behind, so I had to wait for an hour and a half. Otherwise, happy and I'll be back.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 07/01/2015 04:57 PM

Bruce,
Thank you for your business and thank you for taking the time to share your feedback with us.  Sorry that it took a little longer than normal for your service.  Normally we can have your oil change, multi point inspection, and car wash all done in an hour.

We appreciate the opportunity to help you again and we look forward to seeing you.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DS
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DAVID S.
Gilbert, AZ
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
Good service, will bring my cars back.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/27/2015 07:46 PM

David,
Thank you. We appreciate your business's and look forward to seeing you again. 

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DW
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DEBORAH W.
Mesa, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
On time Fast Friendly Service
I could take my car any where to have it serviced for oil changes and tire rotation. But, I bring it back to San Tan Hyundai each and every time because I get fast, friendly service and the prices are within my budget. I wish to make special mention of my service agent, Mario, because he goes the extra mile in getting me in and out of the dealership quickly so I can go to my next appointment. He's the best.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/23/2015 02:52 PM

Deborah,
Thank you for your continued business and support, we greatly appreciate it.  We appreciate you taking the time to recognize Mario and we agree with you, we think he is great.  We think you are great too and we look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
GL
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GEORGE L.
Gilbert, AZ
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I have a great service advisor
Everyone at the dealership is friendly and always smiles.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/18/2015 07:13 PM

George,
Thank you for your business and support. We appreciate you taking the time to share your feedback too.

If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
AG
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AMANDA G.
Mesa, AZ
2014 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great dealership!
Alway feel taken care of when I go to this dealership!
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/06/2015 01:35 PM

Amanda,
We think you are great too! We appreciate you taking the time to share your feedback and thank you for your business. If we can ever help you with anything, please let us know.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
DE
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DEBBIE E.
Mesa, AZ
2015 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly service
My service guy Mario was chatty, friendly and efficient, he listened to my needs and addressed every one.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/04/2015 08:48 AM

Debbie,
Thank you!  We greatly appreciate your business and thank you for taking the time to recognize Mario.  We look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LV
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LELAND V.
Gilbert, AZ
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Every one attentive, fast and the car wash at the end was done very well. Usually I refuse to have dealerships wash my car since they leave more dirt and spots than they remove. Great job!
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 06/01/2015 08:56 AM

Leland,
Thank you!  We greatly appreciate you taking the time to share your feedback and we thank you for your business.  We look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Client vérifié
Chandler, AZ
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and great staff!
Always take me in on time when scheduled and explains what needs to be done and what was completed.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/31/2015 03:50 PM

Thank you! We greatly appreciate your continued business and support.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
EK
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EDWARD K.
Chandler, AZ
2014 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
car maintenance
staff friendly courteous professional and on time. work performed faster than anticipated that was a pleasant surprise
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/28/2015 03:06 PM

Edward,
Thank you!  We greatly appreciate you taking the time to share your feedback and thank you for your business.

We look forward to the opportunity to help you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
ER
gravatar
EDWARD R.
Chandler, AZ
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
on time and good service
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/24/2015 07:40 AM

Edward,
Thank you! We appreciate your business and look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
LW
gravatar
LESLIE W.
Apache Junction, AZ
2013 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A pleasant place to do business.
They treat me with respect and only do the work necessary to maintain my car property. They don't try to oversell.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/24/2015 07:39 AM

Leslie,
Thank you for taking the time to share your feedback. We greatly appreciate your business and look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
PS
gravatar
PATRICK S.
Chandler, AZ
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast, Friendly Service
The San Tan staff handled my repair and oil change quickly, the waiting room was comfortable, and I was told about some coupons coming my way for future use. Good job.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/21/2015 08:29 AM

Patrick,
Thank you!  Thank you for coming into see us and thank you for sharing your feedback.  We think you are great too and we look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RQ
gravatar
RONNIE Q.
Queen Creek, AZ
2013 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service on my Hyundai was wonderful
Mario is always smiling, and extremely helpful with any car service we need.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/18/2015 07:54 AM

Ronnie,
Thank you.  We think you are awesome too and we look forward to seeing you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
RF
gravatar
ROBERT F.
Chandler, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Courteous and Efficient
My service visit for an oil change and tire rotation was handled by Mario in a friendly efficient manner. My car was finished and washed within an hour.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/18/2015 07:14 AM

Robert,
Thank you!  We greatly appreciate your business and you taking the time to share your feedback.  We look forward to helping you again.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
JC
gravatar
JUDY C.
Gilbert, AZ
2013 Hyundai Tucson
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/17/2015
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The facility and the employees are super!
The young man who helped me with my auto service was very polite and informative. My only complaint is that at purchase of my car, I was sold a service package that is good for 9 services but my mileage is very low so I am being told I cannot get my car serviced with full details because my mileage is too low, however, I must have my vehicle serviced on a prescribed schedule to keep up my waranty. That doesn't make any sense to me. I'm not asking for anything extra, just the 9 services as outlined in my extra service package I paid good money for. I would like to exchange my service contract for a book of service coupons so I may use them and get all I paid for whenever my mileage( or whatever the rules are) does add up to needed services. I find this very tacky on the part of the Hyundai Company. I'm not asking for excessive service calls or extra services. I just want what I was charged for in the beginning.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/18/2015 07:12 AM

Judy,
Thank you for your feedback and for your business.  We look forward to helping you again soon.

We will take a look at your service agreement and you mileage to see what we can do.  We will follow up with you in the next couple of days to see if we can get a resolution for you.

Thank you,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
CV
gravatar
CHARLES V.
San Tan Valley, AZ
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2015
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Earnhardt sales/service
Absolutely an awesome dealership. Great product line, great people, and a great location which is easy to find as well as get in and out. If you want a Hyundai, this is the only store to visit.
Recommandé
DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/15/2015 08:01 PM

Charles,
Thank you! We think you are great too and we enjoy seeing you when you come in. Thank you for taking the time to share your feedback.

We look forward to seeing you again.


Thank you,
Dave


Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

DAVID M., Sales Manager de San Tan Hyundai a répondu le 05/15/2015 08:01 PM

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Employés avec lesquels vous avez travaillé
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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