MH

MICHEAL HENDRIX

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(236 reviews)
75

DJ
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David J.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good service
The service reps are very professional. Most are former service techs so can explain the level of work necessary and thus the cost charged
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/10/2020 04:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

Client vérifié
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful Se8
The Service Advisors work hard to make sure you leave satisfied.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 03/10/2020 04:25 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Employés avec lesquels vous avez travaillé

EC
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Ernesto C.
Sugar Hill, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very professional and kind
I went to Auto Nation Hyundai Mall of Ga to do my scheduled tire rotation and balancing. Mike received me and very professionally and kindly recommended me to acquire new tires, he also explained why it was necessary, the risks of not doing so and recommended the most appropriate tires for the vehicle and according to my budget. Then Mike called Eloy who explained to me the whole process and coordinated to take me home and pick me up once the service was done.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 02/25/2020 05:35 AM

Thank you for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

Client vérifié
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Best service!
This place is ethical, honest, reasonably priced and professional. Mike is the best service tech. He helps me get the best service with total customer service. The entire dept. should be congratulated for their work.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/22/2020 04:29 AM

Thank you for your awesome feed back about Mike. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

PG
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Paul G.
Hoschton, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great superior service!
Great service at fair prices
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/22/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

RJ
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Richard J.
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
First Time to AutoNation Hyundai
Service was scheduled and estimated repair time was accurate. Easy to get in and out. Since facility is close to the Mall of Georgia, a shuttle van can take you there and pick you up. You do not need to stay and wait at the dealership.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/22/2020 04:33 AM

Thank you for awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

RB
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Robert B.
Flowery Branch, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
People
I was treated like I was some one special.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/18/2020 04:11 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

AL
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April L.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/16/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service at Autonatiion
Always great and prompt service.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/16/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

CC
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Christopher C.
Lawrenceville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendliness and timeliness.
They are very friendly and efficient.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/15/2020 06:08 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

MN
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Mary N.
Buford, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Dealership you can trust.
We have 2 Hyundais,I bring the cars in for anything major. Unlike some dealers,their service department has actually told me when I don't need certain things, instead of trying to get every penny they can squeeze out of you.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/15/2020 06:12 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

Client vérifié
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place!
Great customer service...great value....do not rip you off....care about their customers!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/13/2020 07:22 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

JL
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Juan L.
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great customer service
Always feel welcomed when I bring in my car for regular maintenance, fair prices for good quality work.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/09/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

LB
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Lisa B.
Buford, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/06/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sunshine
Michael Hendrix rocks!!!!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/07/2020 04:08 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

BS
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Bill S.
Dacula, GA
2017 Hyundai Sonata Plugin Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Everything was as expected, good communication and on time.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/06/2020 04:48 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employés avec lesquels vous avez travaillé

JJ
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Jazmine J.
Buford, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service even on short notice.
I like coming here for the free inspection with my oil change. I like knowing what else needs fixing on my far. Don’t want to find out the hard way. I came in without an appointment but still got serviced in a reasonable amount of time.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/06/2020 04:52 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employés avec lesquels vous avez travaillé

Client vérifié
Lawrenceville, GA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Manager needs to be polite!
Service Manager never greeted customers, interrupted conversation between my son + me + our service guy (Mike) as we were checking out and paying - So rude and disrespectful- acting like we were nothing and needed to leave to allow next customer in. Shameful!!!! Learn to treat customers like you want them to return and you value their business! I have had 7 Hyundai’s too! Why go back to this dealer?!?!?!
Non recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 01/03/2020 04:41 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.

Employés avec lesquels vous avez travaillé

EC
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Ethel C.
Buford, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Courteous , friendly, helpful, KIND just mention a few
I love those at my Hyundai dealership.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 12/23/2019 07:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employés avec lesquels vous avez travaillé

BF
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Barbara F.
Gainesville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change service
The dealership is clean and very efficient. Mike was my service tech and He day a job explaining everything to me.
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 12/18/2019 06:04 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Employés avec lesquels vous avez travaillé

SH
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Salima H.
Lawrenceville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
The staff was friendly and personable. The service was quick and efficient!
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 12/17/2019 05:13 AM

Thank you so much for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé

CT
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Carolyn T.
Tucker, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Mike Hendrix
Mike Hendrix is the best service consultant I have ever dealt with at Hyundai. He is both professional and very knowledgeable about everything to do with my car. He answers all my questions and always gives me all of my options. Mike is the kind of person that will make me a Hyundai customer forever.

James Carroll
Recommandé
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia a répondu le 12/16/2019 01:23 PM

Thank you so much for your awesome feed back.I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.