MB

MARK BOSWELL

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(530 reviews)
82

GP
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Gina P.
St. Augustine, FL
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
premier service
they always have your car ready for you to jump in and go,. And who can complain about warm chocolate cookies.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/26/2018 06:09 AM


 We appreciate you taking the time to share your service experience with us and the continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

FM
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Frank M.
Palm Coast, FL
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Worst service ever
No communication AT ALL by their service department. Waited over an hour before I could find someone who could tell me where my car was. Beware of this dealership.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/21/2018 03:03 PM


 Thank you for bringing this to our attention. Our sincere apologies for the non communication. We will make sure to take address our check in process as this is very uncharacteristic. Tunde will be following up with you. 


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th straight quarter.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/24/2018 05:23 AM


 Thank you for speaking with us and helping us better our processes. Happy Holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PS
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Patrick S.
Jacksonville, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
The service advisor was great.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/20/2018 11:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Green Cove Springs, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Waiting area is clean, well-lit, refreshments provided, staff friendly and most important, the Service Department personnel seem quite competent and just as important to me, a well-washed sparkling car to drive away. Thanks Hyundai of St. Augustine!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 12/17/2018 06:42 AM


 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VB
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Vicki B.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
BENOIT REVIEW
THE SERVICE AND ASSOCIATES ARE ALWAYS HELPFUL AND INFORMATIVE. I ALWAYS FEEL THAT MY ENTOURAGE IS IN GOOD HANDS
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/29/2018 11:46 AM


 Thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

GS
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Gabriel S.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Regular Service
Excellent
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/21/2018 05:54 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

 Happy Thanksgiving from all of us at Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CH
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Connie H.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sales and service
Pleasant and professional both sales and service
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/14/2018 06:06 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

PG
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Patricia G.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone is amazing!
Yet again, the service department went above and beyond! Tundi was AGAIN fantastic! We recently moved here from south Florida...this Hyundai dealership is without compare!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2018 02:42 PM


 Thank you for taking the time to share your service experience with us. Tunde always has a smile on her face and is an asset to our service team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

AK
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Albert K.
Hastings, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great company
Everyone is very nice
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/13/2018 06:58 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

Client vérifié
Palm Coast, FL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/08/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Terrible
Awful service, sorry I keep coming back.
Non recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/09/2018 05:59 AM


 Thank you for taking the time to share your service experience with us. We will be following up with you to better understand what happened with your experience. We pride ourselves on exceeding our guests expectations and our apologies for missing the mark.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CB
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Cindy B.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service as always
Happy
But annoyed I have to write a text just to submit a review...next time I wont respond.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/05/2018 06:12 AM


 Thank you for taking the time to share your service experience and our apologies that it is sent in a text format.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

DP
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Danny P.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/05/2018 06:11 AM


 Thank you for sharing your service experience with us. Danny appreciates the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

VE
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Vern E.
Palm Coast, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
The staff
The service and friendly manner of all the staff was wonderful. They explained what was going on.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/05/2018 06:09 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

JF
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Jack F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service with no wait thanks to your Valet Service and the most cost effective car wash in Sr. Augustine.
Good results every time for four years and counting.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 11/02/2018 02:47 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

RK
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Richard K.
Saint Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality Service
Quality service, timely. Waiting area needs work. Tv continually plays Hyundai advertisements...it gets old.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/30/2018 11:30 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MB
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Marc B.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy and the right price!
Took my Sonata in for an oil change. Everyone was super friendly and I didn't have to wait too long. Customer lounge was clean and comfy. Delicious free cookies, too!!
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2018 01:06 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations and will even feed you with freshly baked cookies.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

MW
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Michael W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/24/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Your Service from Dunte
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/24/2018 12:43 PM


 Thank you for sharing your service experience with us and the 5 star rating. Tunde appreciates the compliments.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

KR
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Ken R.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A satisfied customer
Positive atmosphere in work place and attentive employees to customer needs.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/23/2018 07:52 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CC
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Caroline C.
St. Augustine, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people.
It’s a pleasure to do business with Hyundai of St Augustine.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/22/2018 06:22 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé

CM
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Chris M.
Saint Augustine, FL
2014 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
General maintenance
Came in for an oil change. The waiting area is clean, plenty of free beverages and fresh baked chocolate chip cookies. The staff is always friendly and courteous.
Recommandé
JOE K., Service and Parts Director de Hyundai of St. Augustine a répondu le 10/22/2018 06:25 AM


 We greatly appreciate you taking the time to share your service experience with us and took advantage of our beverages and delicious cookies.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employés avec lesquels vous avez travaillé
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