MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

Client vérifié
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/07/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car repairs
They are courteous and keep customers updated on how much time is needed for repairs
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/07/2018 07:07 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

WR
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William R.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service review
The service was excellent both when we bought our car & when we had our first service appointment. We have recommended Voss Hyundai to family & friends
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/06/2018 11:25 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KD
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Kathryn D.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fixed my transmission
Really appreciate everything that Hyundai did for me. They gave me a rental when my car was in the shop, called frequently to let me know the state my car was in, and were just as concerned with my car and fixing the problems with it as I was. Great service !
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/06/2018 06:25 AM

Good Morning,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

EC
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Emily C.
Lynchburg, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/05/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Repaired after a breakdown
Voss was available when needed.
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/05/2018 09:09 AM

Good Afternoon,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

MM
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Mirria M.
Centerville, OH
2013 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
The service team is really committed to being thorough and are friendly the entire process. No complaints and I’ll definitely be back!
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/04/2018 02:04 PM

Good Evening,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

OO
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Oluremi O.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly and efficient
Have been using this dealership fo 13 years
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/04/2018 05:03 AM

Good Morning,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AD
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Anya D.
Sugarcrk Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always take care of me
Ive been bringing my cars in even BEFORE i owned a Hyundai because of the customer service and how they take care of my car. I have never had to worry about if the service was actually done or not. Other places I had too but not at VOSS! Thanks again!
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/03/2018 11:13 AM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Bellbrook, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
commitment to customer service & quality
I appreciate the professionalism...going the extra mile to ensure customer service, especially as it relates to providing quality/safety decisions for your customers. Thank you so very much!
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/03/2018 06:55 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team. I will be sure the team know how pleased you are with their service.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Miamisburg, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/03/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendliness and cleaniless of the facility
The facility is great and so are the employees Just need to resolve the electrical issue
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/03/2018 05:52 AM

Good Morning,

      Thank you for your business and for your review of our service department. I will follow up with your advisor and your tech about the concern on your car.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PM
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Peter M.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent job!
The service team was able to get me on their schedule and complete the work in the same day. This was a great help to me.
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/03/2018 05:50 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

BS
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Bokcheol S.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
repairing service
They were very nice, and that was good.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/30/2018 08:05 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TH
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Tamara H.
Sugarcrk Township, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Fast and friendly!
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/29/2018 12:28 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Multi Hyundai owner Good
Good quality service. Friendly atmosphere.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/27/2018 12:06 PM

Good Afternoon,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DD
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Debra D.
Centerville, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always great Service
Courteous and quick
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/27/2018 04:54 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JG
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Jim G.
Miamisburg, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/24/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Fuel measurement system failure
Disappointed more with the car than the service.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/26/2018 04:51 AM

Good Morning,

      Thank you for your business and for your feedback. I will forward your concern on to our Hyundai rep. Please let us know if we can be of any assistance.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LG
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Luis G.
Franklin, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly
I was very pleased with the work Hyundai did for me. I would recommend this company to anyone
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/23/2018 05:27 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TT
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Toby T.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/22/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always a great experience.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/23/2018 05:27 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JD
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Jeannie D.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The Staff
I needed to get in to get an oil change and lube and have the car checked before I took a long trip. They got me in the next day which I was very thankful.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/20/2018 03:55 PM

Good Evening,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CW
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Corliss W.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great vehicle, great service!
Always cordial & met all my service needs☺
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/19/2018 05:29 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

DW
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Doug W.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Doesn’t mess up your work day. Portal service makes it easy to drop off your car and go back to work.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/15/2018 07:06 AM

Good Morning,

Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.