MA

MARK A ATWOOD

Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(890 reviews)
85

SF
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Stanley F.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very nice and competent.
Did a great job.
Recommandé
Douglas B. de Voss Hyundai a répondu le 12/05/2016 11:28 AM

Hello,
       Thank you for your 5-star review of our service team and department. We appreciate your business. Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

KH
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Kenneth H.
Carlisle, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
Taken care of in a timely manner and job was well done. Appreciate the car wash also.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/28/2016 10:26 AM

Hello,
     Thank you for your Great review of our service department. We appreciate your business and value your feedback. Glad to hear that you like the car wash, we offer that with every service. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JB
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John B.
Springboro, OH
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great people
Comfortable to wait.
Consistant, reliable people. Very friendly.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/28/2016 04:43 AM

Hello,
     Thank you for your Great review and kind words about our service team. We appreciate your business and value your feedback. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

LB
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Laura B.
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ms Laura Bishop(retired)
See previous comments
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/27/2016 08:36 AM

Hello,
    Thank you for your 5-star review of our service department and the kind words about our team. We appreciate your business and value your feedback. Please let myself or any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AM
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Abigail M.
Beavercreek, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service!!!
Service was great.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/27/2016 08:38 AM

Hello,
     Thank you for your Great review of our service department and our team. We appreciate your business and value your feedback. Please let myself or any of the service team know if you have any questions about the service that we completed. 
Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

AS
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Aaron S.
Springboro, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Aaron
Service
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/26/2016 06:35 AM

Hello,
      Thank you for your 5-star review. We appreciate your business and value your feedback about our service department and team. Please let myself or any of the service team know if you have any questions about the service that we completed. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JL
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John L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
5 year warranty
My repair would have been expensive if it wasn't under warranty.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/23/2016 12:38 PM

Hello,
     Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback to help us make improvements. Please let myself or any of the team know if you have any questions about the completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

JG
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Joseph G.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Replace battery.
Fantastic job.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/23/2016 07:09 AM

Hello,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Miamisburg, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Oil change was quick and easy. I even arrived a few minutes before my scheduled time but they took care of my car right away.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/23/2016 04:39 AM

Good Morning,
    Thank you for your 5-star review of our service department. We appreciate your business and value your feedback. Please let myself or any of the service team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

CL
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Christine L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Top notch friendly service
I always trust Mike and Mark to take good care of my car.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/22/2016 04:45 AM

Hello,
     Thank you for your 5-star review. We appreciate your business and value your feedback about our service team. Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PG
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Pat G.
West Carrollton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistent service
Consistent and timely service.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/22/2016 04:32 AM

Hello,
     Thank you for your Great review! We appreciate your business and value your feedback of our service department and team. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

PT
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Paulette T.
Springboro, OH
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Warranty work
Mike ordered the part that was needed and the work was done under warranty.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/21/2016 04:31 AM

Hello,
      Thank you for your 5-star review of our service department. We are happy to know we are meeting your service expectations. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Spring Valley, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accommodating, reliable, and getting the job done
They always make every effort to accommodate my schedule, take care of the service needs in a timely fashion, they get the job done right--and all with a smile on their faces.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/16/2016 05:59 PM

Hello,
         Thank you for your great review. We appreciate your business and value your feedback. I will be sure and let the rest of the service team know how happy you are with the service they are providing.    

          Please let myself or any of the service team know if you have any questions about the service that was completed.
Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

VB
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Vincent B.
West Carrollton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Try's very hard to keeping the customer satisfied.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/16/2016 06:01 PM

Hello,
       Thank you for your great review. We appreciate your business and value your feedback. We strive to continue to provide the service to meet your expectations. Please let myself or any of the service team know if you have any questions about the service that was completed.
Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

WM
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William M.
Wilmington, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
we have always been thankful they look after the whole car and its needs when ever we take it for an oil change! The workers are so friendly and sweet and we love the girl we pay at the window.
Oh Definatily!
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/16/2016 04:49 AM

Hello,
      Thank you for your Great review of our service department and team. I will be sure and Let Melissa know how happy you are as well as the rest of the team. We appreciate your business and value your feedback to help us make improvements. Please let myself or any of the team know if you have any questions about the service that we completed.

THank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

Client vérifié
Springboro, OH
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service.
All- around good value and friendly staff.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/15/2016 04:52 AM

Hello,
      Thank you for your Great review of our service department and team. We appreciate your business and value your feedback to help us make improvements. Please let myself or any of the team know if you have any questions about the service that we completed.

THank you,

 



Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GK
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Gary K.
Centerville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/12/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Great customer service. Everyone we interacted with was very professional & friendly. Will definitely return for future car maintenance/repairs.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/14/2016 04:42 AM

Hello,
Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the service team to let them know how pleased you were while you were in for service. Please let myself or any of the team know if you have any questions about the service we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

TP
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Tommy P.
Dayton, OH
2011 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2016
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good friendly service
Service was good, really liked the shuttle driver, friendly and knew where to go. Over all nice place!
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/07/2016 05:01 PM

Hello,
      Thank you for your 5-star review. We appreciate your business. Glad to hear that our shuttle service is working with your needs. Please let myself or any of the service team know if you have any questions about the service that was completed. 

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé

GL
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Garvis L.
Dayton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/04/2016
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
The service technicians (Mark and Mike) are professional and customer service oriented.
Recommandé
Douglas B. de Voss Hyundai a répondu le 11/04/2016 05:46 AM

Hello,
    Thank you for your great review and kind words about the service team. We appreciate your business and value your feedback. Please let myself or any of the team know if you have any questions about the service that was completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.