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SureCritic / Concessionnaire Hyundai / Hyundai of Wesley Chapel / LAMAR BROWNE
LB

LAMAR BROWNE

Hyundai of Wesley Chapel
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(58 reviews)
75

Critiques de LAMAR BROWNE

SD
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Stephen D.
Zephyrhills, FL
2020 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2022
Type de service : Repair
client vérifiéVérifié Client
7
Catégorie : Service
Good service but poor scheduling process
Needed to speak with service management since calls to schedule an app & going online didn’t offer apps. Just drop off the vehicle & we’ll get to it ASAP was the only offering
PAIGE P. de Hyundai of Wesley Chapel a répondu le 04/14/2022 05:18 AM

Thank you so much for the 5 Star Review Stephen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
IG
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Ihab G.
Land O Lakes, FL
2021 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Happy with the service statin
Good service station
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/22/2022 06:17 AM

Thank you so much for the 5 Star Review Ihab! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
Client vérifié
Zephyrhills, FL
2017 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Fast
Check in and getting car was quick.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/17/2022 05:51 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
MW
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Matthew W.
Land O Lakes, FL
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Wonderful
Lamar was amazing
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/17/2022 05:49 AM

Thank you so much for the 5 Star Review Matthew! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
MS
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Matthew S.
Lutz, FL
2017 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/15/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
My recent experience
Waited 8 hours for a oil change, air filter change and 2 new tires. They recommended the replacement of the tires and did not have them in stock. This is the 1st time I have had an issue with their service department. Also was scheduled for a cash wash and vacuum and that was not completed. Not sure why they did not do the wash while waiting for the tires to be delivered.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/15/2022 06:02 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
CC
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Christopher C.
Tampa, FL
2021 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Fantastic
Fantastic service as always
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/10/2022 05:28 AM

Thank you so much for the 5 Star Review Christopher! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
JL
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Jim L.
Land O Lakes, FL
2019 Hyundai Tucson
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
3
Catégorie : Service
Phone system is your Achilles heel
I have said what I needed to say. You make great card, have a good solid staff, but trying to reach someone in the service department was maddening and it wasn’t their fault.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 03/02/2022 09:00 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
JH
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Janice H.
Spring Hill, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding Service!
I appreciated the professional service and attention I received from Hyundai of Wesley Chapel. I have shared my personal experience with co-workers and now they too are visiting this dealership for service. And thanking me for sharing the good news of the service received at Hyundai of Wesley Chapel!
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/23/2022 07:15 AM

Thank you so much for the 5 Star Review Janice! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
Client vérifié
Land O Lakes, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Amazing service!
Lamar was super sweet and gave excellent customer service.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/21/2022 05:48 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
SY
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Stacey Y.
Tampa, FL
2022 Hyundai Veloster N
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
I love the service team@ Hyundai!
Everyone in the service department is very knowledgeable& super nice! They always go above& beyond 2 help me! Especially being a girl that knows nothing about cars!!!
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/19/2022 06:16 AM

Thank you so much for the 5 Star Review Stacey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
VB
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Vicky B.
Lutz, FL
2014 Hyundai Elantra Gt
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2022
Type de service : Repair
client vérifiéVérifié Client
9
Catégorie : Service
Dealership ordered me a Lyft to and from, which impressed me
Waiting while your car is being worked on, is just not the best use of my time, but this visit dealership offered a Lyft for me to and from which impressed me
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/17/2022 07:00 AM

Thank you so much for the 5 Star Review Vicky! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
DS
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Dennis S.
Tampa, FL
2019 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Hyundai of Wesley Chapel is EXCEPTIONAL!!
Greatest, most professional, courteous people in the world work here. Both sales and service are fantastic at this dealership! Management does a great job of taking care of their customers! That said, the new owners, Lithia motors, are absolutely HORRIBLE!!! They restrict the employees from doing their jobs, and their process’ are not customer friendly. Wherever you buy your next car, check to make sure Lithia motors does not own the dealership, you will be sorry!
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/15/2022 08:14 AM

Thank you so much for the 5 Star Review Dennis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
Client vérifié
Zephyrhills, FL
2022 Hyundai Santa Cruz
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Best Place to Go
From the moment I pull up to the time I get in my car to go back home, the service with various staff members are excellent!
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/08/2022 08:03 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
SH
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Sandra H.
Zephyrhills, FL
2019 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding service
I needed an oil change, tire rotation, computer balance for the tires and replacement for the trunk latch base. While it sounds like quite a bit, the work was done in a reasonable amount of time. My service advisor, Lamar Browne was simply outstanding. He was so professional and thorough that he made this experience just wonderful. I am delighted that it's still possible to experience excellent customer service. I will certainly look for him when it's time to get another oil change.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/04/2022 05:42 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
SR
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Sylvester R.
Spring Hill, FL
2021 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Satisfied
Personnel at Hyundai, Take a personal approach to helping When there's a problem.. The knowledge and honesty is what keeps me coming back.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/02/2022 10:31 AM

Thank you so much for the 5 Star Review Sylvester! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
Client vérifié
Gainesville, FL
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great experience
Lamar was super helpful and got everything taken care of. I’ve had really bad experiences at another Hyundai location, so this was a welcomed change.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 02/02/2022 10:27 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
WS
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William S.
Wesley Chapel, FL
2016 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/31/2022
Type de service : Repair
client vérifiéVérifié Client
7
Catégorie : Service
Service for Recall
The lead time for appointment is horrible, 2-4 weeks to get car into service.
JOHN W C. de Hyundai of Wesley Chapel a répondu le 01/31/2022 11:47 AM

Thank you so much for the review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
CW
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Cheryl W.
Tampa, FL
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Cheryl Wilson
Lamar was very courteous and helpful. His recommendations for what needed to be done was right on point.
JOHN W C. de Hyundai of Wesley Chapel a répondu le 01/25/2022 07:07 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
PK
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Patricia K.
Lutz, FL
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service visits
Always a wonderful experience when I go into get my vehicle serviced.
PAIGE P. de Hyundai of Wesley Chapel a répondu le 01/20/2022 01:32 PM

Thank you so much for the 5 Star Review Patricia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
Client vérifié
Tampa, FL
2020 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2021
client vérifiéVérifié Client
10
Catégorie : Service
Hyundai Maintenance Service
After speaking with the Service Manager, I am completely satisfied with my maintenance services.
Employés avec lesquels vous avez travaillé
LB
LAMAR BROWNE
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