KRISTINA M MIRANDA

Ken Garff Hyundai Surprise

Évaluation globale

5,0

(273 reviews)

87

Critiques de KRISTINA M MIRANDA

RD

Richard D.

Surprise, AZ

2018 Hyundai Sonata

12/26/2021

Type de service : Repair

Vérifié Client

9

Catégorie : Service

Outstanding

I have owned many cars over the years and often experienced marginal services. From the time I purchased th Sonata in 2017 this agency has provided outstanding attention and service.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/28/2021 10:19 AM

Hi Richard

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

MH

Martin H.

Buckeye, AZ

2017 Hyundai Elantra

12/25/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great experience at this dealership

They diagnosed and fixed all our problems. We were pleased with our experience.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/28/2021 10:19 AM

Hi Martin

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

WC

William C.

Phoenix, AZ

2020 Hyundai Santa Fe

12/25/2021

Type de service : Maintenance

Vérifié Client

8

Catégorie : Service

Do not know maintenance interval

Have requested several times in past lube and oil services that maintenance interval be set at 7500 miles per Hydundai recommendation. It was set at 4000 miles this time

KRISTINA M. de Ken Garff Hyundai Surprise a répondu le 12/31/2021 04:08 PM

I AM SO SORRY THIS HAPPENED I WILL PERSONALLY MAKE SURE THE MILAEGE IS SET ON YOUR VEHICLE BEFORE THE CAR GOES BACK TO GET THE OIL CHANGE ALSO I WANT TO OFFER YOU THE NEXT OIL CHANGE ON US ALL WE ASK IF YOU CAN RESCORE US AT A 5 STAR ON THE NEXT EMAIL THANK YOU

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

Client vérifié

Goodyear, AZ

2018 Hyundai Sonata

12/23/2021

Type de service : Repair

Vérifié Client

8

Catégorie : Service

Quick service

The day I went they were short staffed but still managed to get my car done in a timely manner. Will be back for future needs

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/28/2021 10:16 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

BM

Brian M.

Surprise, AZ

2020 Hyundai Kona

ReScore Avis™

12/21/2021

Vérifié Client

8

Catégorie : Service

Survey

Happy with the dealership service. Not happy about my Hyundai purchase.

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

BM

Brian M.

Surprise, AZ

2020 Hyundai Kona

ReScore Avis™

12/21/2021

Vérifié Client

8

Catégorie : Service

Survey

Happy with the dealership service. Not happy about my Hyundai purchase.

Avis original

12/20/2021

Type de service : Repair

7

Catégorie : Service

Not a fan of Hyundai

Not a fan of this car brand Hyundai.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/21/2021 07:03 AM

Hi Brian,

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5530.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

KRISTINA M. de Ken Garff Hyundai Surprise a répondu le 12/21/2021 12:25 PM

THANK YOU FOR TALKING TO ME AS REQUESTED I WILL BE SENDING YOU A SEPRATE EMAIL FOR THE RESCORE THANK YOU SO MUCH FOR BEING A GREAT CUSTOMER AND HAVE A HAPPY CHRISTMAS AND NEW YEAR

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

MM

Mary M.

Phoenix, AZ

2018 Hyundai Sonata

12/18/2021

Type de service : Maintenance

Vérifié Client

9

Catégorie : Service

Service

Great service

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/21/2021 06:52 AM

Hi Mary

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

MB

Michael B.

Buckeye, AZ

2019 Hyundai Santa Fe

12/15/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

GPS head unit replacement

They did a great job of replacing the defective GPS/Radio head unit . No scratches. Finished in a timely manner.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/21/2021 06:50 AM

Hi Michael

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

AS

Albert S.

Surprise, AZ

2018 Hyundai Sonata

12/14/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Fast and quality service

Very quick check in , friendly and honest service. I always have awesome service at this dealer . Especially when Kristina is working. I know I will get honest answers and she cares about her customers!

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/21/2021 06:49 AM

Hi Albert

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

RW

Ronald W.

Glendale, AZ

2017 Hyundai Sonata Hybrid

12/13/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great customer service

Very happy with the customer service.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/14/2021 06:16 AM

Hi Ron

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

DG

Deb G.

Sun City West, AZ

2019 Hyundai Santa Fe

12/10/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great Service

I took my care to Ken Garff Hyundai and was so please. They explained to me how I could save money on oil changes and always kept me informed on was was going on with my car. I highly recommend this service department.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:23 PM

Hi Deb

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

Client vérifié

Buckeye, AZ

2018 Hyundai Sonata

12/08/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Great place for service

I would recommend as they could service the sonata the same day in a timely fashion.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:31 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

Client vérifié

Litchfield Park, AZ

2022 Hyundai Elantra

12/07/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Awesome Dealership

Prompt great customer service.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:29 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

FD

Faye D.

Wittmann, AZ

2011 Hyundai Tucson

12/07/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Fast and courteous

The staff was extremely helpful and ready to provide whatever I needed while I waited for my vehicle.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:28 PM

Hi Faye

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

Client vérifié

Surprise, AZ

2015 Hyundai Sonata

12/07/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Great service

This is a great dealership. No pressure and everyone is professionals

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:28 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

EE

Edwin E.

Goodyear, AZ

2018 Hyundai Santa Fe

12/07/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

First time

Good overall

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:26 PM

Hi Edwin

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

Client vérifié

Sun City West, AZ

2020 Hyundai Tucson

12/07/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Excellent

The service department is very good, professional, friendly and easy to make an appointment. Kristina is very good and explains exactly what needs to be done to fix
The issue I have with my car. They Re fast and efficient.

Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise a répondu le 12/13/2021 03:25 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

JH

John H.

Litchfield Park, AZ

2018 Hyundai Elantra

11/29/2021

Type de service : Repair

Vérifié Client

10

Catégorie : Service

Warranty and oil change

I set up an appointment for warranty service and an oil change through Kristina. She had my car in and out ahead of schedule, making my day much easier. She also set me up on their 3 oil changes and tire rotations for $130 deal. Always happy to deal with Kristina and the Ken Garff service dept!

ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/30/2021 11:32 AM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

DQ

David Q.

Buckeye, AZ

2020 Hyundai Santa Fe

11/26/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Excellent service department

The service department delivered my car on time and to my satisfaction. The waiting room was comfortable, and they had coffee, tea, water and popcorn available to those that were waiting.

ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/29/2021 02:33 PM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

LG

Leo G.

Surprise, AZ

2022 Hyundai Tucson

11/23/2021

Type de service : Maintenance

Vérifié Client

10

Catégorie : Service

Service

Great service fast and friendly

ALICE G. de Ken Garff Hyundai Surprise a répondu le 11/29/2021 11:49 AM

Hi Leo
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employés avec lesquels vous avez travaillé

KRISTINA M MIRANDA

41-60 sur 287 résultats

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