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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(984 reviews)
84

TM
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Timothy M.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Problem Solved!
Quickly diagnosed problem, got the part in, and installed quickly.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/26/2019 11:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

TL
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Teresa L.
Mill Creek, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good first experience
On time, friendly professional people, very satisfied
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/25/2019 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

CB
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Chris B.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service was awesome
This was a great dealership with honest people who work there!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/25/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SK
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Sherilyn K.
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
My Sonata
Service always excellent & quick, staff always respectful.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/25/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/24/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
No comment
Car wasnt serviced on the day indicated
Non recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/25/2019 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/26/2019 12:42 PM

Greg,
I have left you a couple of messages with no responce. Could please give me call when you have time.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

LG
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Laura G.
Snohomish, WA
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Experience with Service Dept
Very courteous, knowledgeable staff. Came in for a software update, they also inspected my vehicle and were finished in the allotted time. Nice waiting area. My service rep thoroughly explained what they did, how the update works, and what they found in the inspection. He explained what it would cost to change fluids, and tires. No pressure, just very thorough, conscientious service. I felt good about the whole experience, fairly priced for all work quoted, will definitely be back,.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/21/2019 07:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

TM
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Tommy M.
Lake Stevens, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer for life!
I have been doing business with Hyundai of Everett for around twenty years. I have always had great experiences with both the sales and service departments. Service department staff are friendly and always take care of the customer. They perform high quality work for a fair price. I am as happy with my last service as I was with the first car buying experience I had in the sales department twenty years ago. I am a customer for life and have referred many people to the dealership. Keep up the outstanding work, team!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/19/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service and nice staff.
The mechanics and staff go the extra mile for customers.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/17/2019 11:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

DH
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David H.
Snohomish, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Accommodating service department
Service is thorough, knowledgeable, and accommodating. The three service managers are top notch. They'll find a way to make a service work out for you and keep costs down.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/17/2019 11:41 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

CE
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Cynthia E.
Arlington, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always good
I had a 30 thousand mile service done. Only took 45 minutes. I always have confidence in my Hyundai services.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/17/2019 07:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

TW
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Tracy W.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The people
Always like how they take care of me and my car
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/17/2019 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

JD
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Jean D.
Lake Stevens, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service appointment
Good customer service and a good product!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/14/2019 01:14 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Service was done in a timely manner.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/10/2019 10:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SK
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Sujit K.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Sujit kumar
The staff are friendly and welcoming and try and accomadate your last minute request. Service and parts are cheaper and service is either completed in recommended time or less than that.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/05/2019 10:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SC
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Shawn C.
Granite Falls, WA
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
No complaints
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/03/2019 02:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service As Always
Always great service, and very reasonable wait times.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/03/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

RH
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Rodney H.
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
They took care of exactly what I needed and it was very fast.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/29/2019 09:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

GT
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Glenn T.
Edmonds, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent maintenance services.
Had a great first experience here. Will be back for future car needs.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/28/2019 03:49 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SS
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Serik S.
Mukilteo, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
the performance
on time
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/28/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

CJ
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Christie J.
Mukilteo, WA
2013 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
Excellent service, friendly and attentive staff, nice turnaround time!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/24/2019 01:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.