JAKE RITTER

Thank you

Mr. Kramer (Juston)

I am sorry you would think we would not want to repair your vehicle, the manufacture pays us to do so when your vehicle is under warranty.

Your vehicles Warranty expired June, 14-2016 4 Months prior to your October visit.

Warranty Start Date
06/14/2011 (67 months, 2 days)

We did check your Battery, alternator, and starter where checked and all was performing properly. If your brake light went out sir and it is the same one it is a parts warranty as well.

Attached is a copy of your receipt from 10-17-16 
REPLACED LEFT RUNNING LIGHT BULB AND 3RD BRAKE LIGHT BULBS.
These are different bulbs. 

If you would like to bring your vehicle in and are having any concerns i would like to help, please let us know.

Thank you

Thank You

Ms. Garvey,

 All we can say is Thank You, for allowing us to do so.

Thank You

Thank you

Thank You Kelly!

Mr. Derron Lax,

First i would like to apologize you had a bad experience. I would like to address your concerns, The tune up didn't help your car and it is not running correctly. It has been 36 Thousand miles sir why didn't you return at some point? We cant repair what we don't know is broken, as far as the headlamp i do apologize the lamp was working when it was here the first time. We are not going to replace something that is currently not failing. When you returned the lamp was not functioning 216 miles later and we replaced it accordingly. You are certainly entitled to your opinion sir and i will not try to dis-sway your decision. However i do apologize for your inconvenience sir.

Feel free to call me anytime.

Thank You


Don Wheeler
Fixed Operation Manager
940-243-6208

Thank you sir.

Happy Holidays to you and your family.

Thank You!

Thank you

Thank you

Thank you 

Thank you

Thank you Mr. Lyons

Thank You