JR

JOSHUA D RIDPATH

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(832 reviews)
78

MT
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Mary T.
Omaha, NE
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/06/2020
client vérifiéVérifié Client
Catégorie : Service
The people are nice but they have not solved my issues with problems on my Tucson.
I have since found that my wiper fluid and antifreeze was not filled at my last service That does not seem right.
Recommandé

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/03/2020
Type de service : Maintenance
Catégorie : Service
It is terrible they don’t take me seriously in anyway shape or form.
It is terrible they don’t take me seriously in anyway shape or form.
Non recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/03/2020 10:06 AM

Thank you for taking the time to visit with my advisor Josh. Please put your trust in Josh knowing that he will do everything possible to resolve your concerns. Per Josh's request I am sending a rescore request.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

KW
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Kim W.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome Service!
Always receive great service!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/03/2020 10:03 AM

Thank you for the 5 star rating and for being part of the Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

CF
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Craig F.
Omaha, NE
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2020
client vérifiéVérifié Client
Catégorie : Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recommandé
Employés avec lesquels vous avez travaillé

CF
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Craig F.
Omaha, NE
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2020
client vérifiéVérifié Client
Catégorie : Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recommandé

Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/27/2020
Type de service : Repair
Catégorie : Service
Cascade of Warning Lights with No Explanation
I purchased a Hyundai Tucson Limited model. It currently has less than 4,000 miles and has been in the shop 3 times now with the same problem. For NO Apparent reason ALL of the Driver Assist warning lights come on at random times, disabling ALL of the driver assistance devices. The warning lights include, ABS, Lane Keeping Assist, Front Collision Assist, Auto Hold, and Traction Control. The Cascade disables all of these features. Sometimes shutting it down and restarting the vehicle will re-engage all features. There is no common cause for this. One time I turned on the headlights during the day and they all came on. This has happened in light and heavy traffic and on an open road, at speeds from 15 to 75 mph. Hyundai is "working on it". This is the 4th Hyundai vehicle I've purchased and I've never had problems with them until this one.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/28/2020 12:49 PM

Thank you for taking the time to speak with my advisor concerning your Hyundai. Per his request I am sending a rescore request. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

JK
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Jeff K.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Hyundai service center
Fast in and out service. Job done right the first time
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/20/2020 01:07 PM

Thank you for the great comments and 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Woodhouse Service Department
excellent
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/20/2020 05:26 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Papillion, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wonderful Hyundai Service
Woodhouse offers valet service which is especially helpful during COVID 19 pandemic. Scheduling service is easy. Staff is knowledgeable and friendly.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/12/2020 06:12 AM

Thank you for the 5 star rating. Yes, the Valet service has become very popular with our customers.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Outstanding staff
The staff goes above and beyond to take care of you. They are very helpful and knowledgeable.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/24/2020 02:17 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

LB
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Larry B.
Papillion, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
Great job
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/14/2020 05:48 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

DF
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Denise F.
Elkhorn, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/08/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service, nice people
Jon @ Woodhouse in Omaha is just the BEST as are who work with him!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/09/2020 07:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/07/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
H
H
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/08/2020 05:23 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Ok
Ok
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 09/02/2020 06:10 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

VJ
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Victoria J.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great everything!
From the time you set up your appointment through checkout!!!,,, customer service is top with all Hyundai staff! Highly recommend!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 08/25/2020 08:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

RD
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Richard D.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Another superior experience!
Once again, Woodhouse Hyundai has proven to me that they are the "go to" people for service and maintenance of my vehicle! Answering any and all questions, providing feedback when asked, seeing to it that the concern of the customer is alleviated by their extremely knowledgeable and trained professionals...these are the traits of good customer service. And, these traits are found in Woodhouse Service Department. These professionals show the consumer their understanding and are extremely cognizant of the customers time frame and concern over the job being done right and in a timely fashion.

Woodhouse Hyundai, you win again! Job well done by an extremely satisfied customer!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 08/04/2020 05:24 AM

We appreciate the very great comments. Thank you for being part of our Woodhouse Family and for the 5 star rating!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Thanks for listening to me
And making sure that my college freshman’s car is in tip top shape.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/28/2020 01:59 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

DB
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Dana B.
Murdock, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very customer service friendly.
I have yet to open a door when going to Woodhouse. Someone always beats me to the door. That is my mission, trying to beat the staff to the door. Excellet job is always done by all I encounter.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/27/2020 11:47 AM

Thank you for being part of our Woodhouse Family! We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

JT
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Jamie T.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Good Service
Always accommodating and fast
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/24/2020 01:57 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

RB
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Richard B.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service. Josh does a great job making me feel welcome and keeping me informed.
Excellent service, good prices.
Recommandé
Employés avec lesquels vous avez travaillé

AS
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Anthony S.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Always gets the job done
Always gets the job done right.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/17/2020 05:31 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

CA
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Catherine A.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Quick, fast and affordable. Good service
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 07/15/2020 05:35 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.