JR

JOSHUA D RIDPATH

Évaluation globale
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(832 reviews)
78

AK
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Arnold K.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Terrific service
Spot on taking care of me throughout the process !
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/29/2018 12:54 PM

Very happy to hear your service visit went well. Thank you for the 5 star survey and happy holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/23/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Too far west.
Prices are getting expensive. Too bad you don't have senior discount.
Recommandé
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/27/2018 04:52 AM

Thank you for choosing Woodhouse for service, and the 4 star review.  

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employés avec lesquels vous avez travaillé

JM
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John M.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/20/2018 03:27 PM

We appreciate your buisness and thank you for the 5 star survey. Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recall fixes
Great customer service and facility amenities while waiting for work to be completed. Service provided fully addressed the issue I brought my car in for.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/20/2018 03:28 PM

Thank you for the 5 star survey. Happy Thanksgiving

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

HE
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Herb E.
Omaha, NE
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/19/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
You expect the best.
Nice place, nice people. I will return.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/21/2018 06:39 AM

Thank you for taking the time to visit with me this morning. Again, I apologize for the inconvenience this caused. Watch your mail for my letter. Have a very Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

FT
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Francis T.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/19/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Woodhouse excels
My first visit to the new Woodhouse Hyundai facility. Very nicely done. Service was prompt and complete. Very nice people and a very pleasant experience.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/20/2018 08:54 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey. Happy Thanksgiving.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
La Vista, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly, Fast, Comfortable!
Great team who made my experience very positive. I felt welcomed as I waited for the oil change to complete and valued as a customer! Excellent work!
Recommandé
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/17/2018 05:05 AM

Thank you for choosing Woodhouse for your vehicle needs, and the 5 star review.  Please let us know if you need anything else.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employés avec lesquels vous avez travaillé

RL
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Ronald L.
Fremont, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/14/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Extremely Helpful staff.
John, the service manager went over and above to help me with a warranty issue on my back window (rear defrost) when the vehicle wasn't even purchased through Woodhouse. Other dealerships, especially the Hyundai dealership over in Bellevue, all I have to say it be aware. There is a reason they are on Ft. Crook Rd. The street name says it all about the business they are running. Keep your business where it is appreciated, and where the staff is knowledgeable. Woodhouse Hyundai it is for me! The customer service, and willingness to help is what a customer truly appreciated. Thank you again John, and Woodhouse staff for your honesty, and integrity. A job well done!
Recommandé
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/17/2018 05:04 AM

Thank you for choosing Woodhouse for your vehicle needs, and the 5 star review.  Please let us know if you need anything else.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employés avec lesquels vous avez travaillé

JP
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Jeff P.
Omaha, NE
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/12/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Timely
I appreciated the timely service.
Recommandé
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/15/2018 05:04 AM

Thank you for the 4 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employés avec lesquels vous avez travaillé

JY
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Jim Y.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I enjoyed the whole experience. Loved the waiting room and coffee. Josh Ridpath was my contact and very polite and professional
I will share my story. Prier to leasing our Hyundai Elantra we owned Lexus. Our last Lexus there was an issue with the battery. It died three times and I had to get a jump each time. I was taking my granddaughter to school and would pick her up so it was real upsetting to have to deal with this problem. Each time it happen I would take it back to the Lexus Service Dept. and the first two times that said they ran a test and the battery would test okay. After the third time I took it in it was tested and low and behold they told me the battery was bad. By that time , as you can guess, the battery's warrant had timed out. This was the first time that I took the Elantra to this dealer to have the 30,000 mile service. I was concerned about the battery as it seem to be having an issue. Josh checked every thing out and it did have a bad cell. Josh took care of it as it was still under warranty. I had my 30.000 mile service done and left the dealership a very happy customer.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/09/2018 07:44 AM

Thank you for being part of our Woodhouse Family. Your complete satisfaction is our main goal. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/08/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service was provided as expected.
Good service.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/08/2018 07:25 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

SP
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Samantha P.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome!
Nice people and great facility!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/08/2018 09:39 AM

Thank you for the 5 star survey and welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/02/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Communication and consideration
I think the timely communication that kept me informed about the progress of the repairs was good. I was treated respectfully and with consideration throughout the process. I really appreciate that I was given a loaner vehicle since the repairs took several days.
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/05/2018 03:03 PM

We appreciate that you chose  Woodhouse Hyundai and thank you for th 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

BM
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Barb M.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Appreciate the friendly, honest, excellent service
Appreciate the friendly, honest and excellent service from the service center and staff. The new location is very nice except a bit out of my way, but the service is worth the drive.
Thanks for all you do!!!!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/05/2018 03:05 PM

Thank you for being part of our Woodhouse Family. We truly value your business and appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

OP
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Oleg P.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Reasonable place
Very friendly and price reasonable place
Recommandé
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 11/07/2018 02:38 PM

Thank you for the 5 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/30/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Ok
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/31/2018 12:16 PM

As a courtesy to all of our customers we perfom a no charge vehicle inspection after addressing your main concern. Being fully aware of your vehicle's condition and needs we feel are very important. In the future if you do not wish to have our no charge vehicle inspection performed just let your advisor know at time of check in. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

RS
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Richard S.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
They are not pushy with recommended services. The prices they quote are the prices they charge. Super service!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/31/2018 06:02 AM

Thank you for the great comments and the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

KR
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Kylie R.
Omaha, NE
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/30/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great!
Always pleased with the service! I will come back again & again!
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/30/2018 07:39 AM

Thank you for being part of the Woodhouse Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

Client vérifié
Omaha, NE
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/28/2018
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
Not very happy about having to pay $50 for an oil change and then being told I need a tire rotation and alignment on top of that that cost an extra $130.
Non recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/29/2018 06:31 AM

.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé

MW
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Mike W.
Omaha, NE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2018
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great job
As usual they did an awesome job and got us in and out quickly
Recommandé
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha a répondu le 10/29/2018 06:19 AM

Thank you for th 5 star survey. I appreciate your business. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.