JASON COBURN

Earnhardt Hyundai North Scottsdale

Évaluation globale

4,9

(637 reviews)

82

Critiques de JASON COBURN

DZ

Daniel Z.

Scottsdale, AZ

2015 Hyundai Santa Fe S

01/10/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

30000 Mi Service

Matt was great and the major service was finished an hour before estimated. Coffee, water, snacks and TV helped fill in time other than usual cell phone stuff. Two hours went by quickly and my car was returned freshly washed.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/12/2018 10:37 AM

Thank you for the great review and recommendation for Matt Kirwan your advisor.

The 30,000 mile service is a very comprehensive service and we're glad you were able to enjoy your time here while we completed it. Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JB

John B.

Scottsdale, AZ

2015 Hyundai Sonata

01/10/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Sonata 2,0 gt

Wonderful car

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/12/2018 10:34 AM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2013 Hyundai Elantra

01/10/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

the free cheap muffins and stale popcorn smell?

you have the resources to be great but are not executing it in the slightest.

Non recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/11/2018 10:17 AM

Cheap muffins and stale popcorn smell?

We are sorry you feel we are underperforming in our amenities areas.

Currently, our pastries are delivered twice daily from a local bakery so that both our morning and afternoon guest can treat themselves, your comments suggest we may need to explore if we need to increase the frequency.

Our popcorn is popped fresh throughout the day as needed, but at 9am when your car was done it could have been about 2 hours old we may need to explore the frequency we change it out as well.

We are however a Hyundai Dealer, a while we are much better at selling and servicing cars, we will consider your comments as we look to improve our amenities and customer comforts.

By the way, how was your oil change?

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2013 Hyundai Elantra

01/06/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Keep it up!

Great service! Prompt and as promised. Thanks Jason

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/08/2018 06:53 AM

Thank you for the great review and endorsement for Jason Coburn your advisor..

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

BH

Bonnie H.

Tucson, AZ

2012 Hyundai Tucson

01/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great job!

You guys are great!

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/06/2018 07:25 AM

Thank you for the graet review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2012 Hyundai Accent

01/05/2018

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Timely

Needed repair quickly. Accomplished.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/06/2018 07:23 AM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2011 Hyundai Sonata

01/03/2018

Type de service : Repair

Vérifié Client

Catégorie : Service

Service dept

Jason keeps my car up to date on all services needed...

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 01/04/2018 06:46 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2017 Hyundai Elantra

12/28/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Service

Service was great. The facility was clean and there was plenty of water and coffee while you waited for your car

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/29/2017 09:48 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Fountain Hills, AZ

2011 Hyundai Sonata

12/25/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Great service

Service fast, efficient and thorough.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/26/2017 07:01 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

FB

Frank B.

Scottsdale, AZ

2017 Hyundai Elantra

12/09/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Great Service

They give you time they give you ride home they fix right 1st time thank you

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/11/2017 08:54 AM

Thank you for the great review.

When you're here, you're family. We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

DV

Duane V.

Phoenix, AZ

2014 Hyundai Sonata

12/08/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

See my review below for Jason.

I would like to say that Jason at the service desk was fantastic. Please give him a raise (just kidding).
Really he was very helpful.
Thanks,
Duane Von Fange

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 03:29 PM

Thank you for the great review and recommendation that we give Jason a raise.

We are very glad to have him on our team and we are glad you've enjoyed working with him.

We'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TR

Trudy R.

Phoenix, AZ

2017 Hyundai Santa Fe S

12/07/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Thanks

I came on the wrong day and Jason quickly accommodated me and got me in and out quickly and with a smile.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 07:42 AM

Thank you for the great review.

Even on the 'wrong' day - when you're here it is the right day - we are happy to be your Hyundai dealer and we look forward to seeing you again next visit whichever day you come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JQ

James Q.

Scottsdale, AZ

2017 Hyundai Santa Fe

12/07/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Always explain the service.

I like the Hyundai product alot and the service experience is the best I've ever encountered.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 07:53 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Phoenix, AZ

2013 Hyundai Santa Fe S

12/07/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Satisfied service

Brought my car to be fixed and it was fixed on time with a call to inform me it was even done ahead of time.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 07:52 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Fountain Hills, AZ

2018 Hyundai Sonata

12/07/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Friendly

Friendliness and helpfulness of the staff

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 07:51 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Cave Creek, AZ

2017 Hyundai Elantra

12/07/2017

Type de service : Repair

Vérifié Client

Catégorie : Service

Great as always

Super D Duper

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/08/2017 07:43 AM

Thank you for the Super D Duper review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

JR

Jo R.

Scottsdale, AZ

2013 Hyundai Elantra

12/05/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Car Spa Day

It is actually fun to take my car in! Great service. I have full confidence in the maintenance performed.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 12/06/2017 10:10 AM

Car Spa - we love it!

Thank you for choosing us Jo, we are very happy to be your dealer (spa) and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

TA

Tina A.

Scottsdale, AZ

2014 Hyundai Santa Fe S

11/28/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Great and friendly service

Always friendly and provides great service.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 11/29/2017 08:17 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

AO

Alan O.

Scottsdale, AZ

2012 Hyundai Genesis

11/28/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Professional friendly service, and good value.

Jason Coburn always takes good care of me when I bring my car in for service. He makes me feel like a valued customer, even when only doing an oil change. I'v recommended my neighbor who owns a 2013 Genesis to see him for his service needs as well.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 11/29/2017 08:17 AM

Thank you for the awesome post here and on Google+.

We are very happy to be your Genesis dealer and we're glad that Jason provides the great service you deserve. Thanks for the referral, that means a lot to us.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

Client vérifié

Scottsdale, AZ

2015 Hyundai Genesis

11/27/2017

Type de service : Maintenance

Vérifié Client

Catégorie : Service

Excellent

I have owned many luxury vehicles-Mercedes, Porsche, Jaguar, Infinity etc. My Hyundai service at Ernhardt Hyundai exceeds the service I have had at the the luxury dealers.

Recommandé

Michael S. de Earnhardt Hyundai North Scottsdale a répondu le 11/28/2017 06:55 AM

Thank you for the great review.

We are very happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employés avec lesquels vous avez travaillé

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