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EV

EDDY VELLEGA

McGrath City Hyundai
Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(723 reviews)
73

Critiques de EDDY VELLEGA

Client vérifié
Chicago, IL
2008 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Always prompt and courteous.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/13/2017 01:28 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
TF
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TYAWASHA F.
2017 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Routine maintenance
Great customer service and fast car service with a wash on a Saturday cannot be beat.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/13/2017 01:29 PM

Hello Tyawasha,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
GW
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Geraldine W.
Chicago, IL
2011 Hyundai Sonata
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Hyundia sonata
none
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/13/2017 01:34 PM

Hello Geraldine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
SW
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Synessia W.
Chicago, IL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Customer service
Loved this place
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/13/2017 01:30 PM

Hello Synessia, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
PF
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Patricia F.
Chicago, IL
2011 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Close to home.
Nice people, timely and good service.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/13/2017 01:31 PM

Hello Patricia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Client vérifié
Chicago, IL
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great
great
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/10/2017 06:50 AM

Hello,

Thank you for taking the time to post a wonderful review! Hope all is well. See you on the next service visit!!! 

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Client vérifié
Chicago, IL
2013 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly Staff
Everything was fine except for the car wash I know is complimentary but if you're going to do it just do it right.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/09/2017 01:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
JG
gravatar
Jose G.
Chicago, IL
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Superior
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/03/2017 07:05 AM

Hello Jose, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Client vérifié
Oak Park, IL
2015 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2017
client vérifiéVérifié Client
Catégorie : Service
Problem fixed
I had a bad experience last Friday and customer service at Mc Garth called me a couple of days later to apologize and find a solution. They take care of their customers and always want them to be happy with the service they receive.
Recommandé
Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
JA
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Jesus A.
Chicago, IL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Not a dealership fan... but..
Great experience, car was done way before the time said, very courteous staff.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/01/2017 07:02 AM

Hello Jesus,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Client vérifié
Oak Park, IL
2015 Hyundai Santa Fe S
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2017
client vérifiéVérifié Client
Catégorie : Service
Problem fixed
I had a bad experience last Friday and customer service at Mc Garth called me a couple of days later to apologize and find a solution. They take care of their customers and always want them to be happy with the service they receive.
Recommandé
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/28/2017
Type de service : Maintenance
Catégorie : Service
It used to be great...
But I can't say the same anymore
Non recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/28/2017 12:51 PM

Hello Raquel,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
DM
gravatar
David M.
Forest Park, IL
2013 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Ed in service does a fantastic job
Service is key to deerships. Ed in service provides exceptional care.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 03/01/2017 07:03 AM

Hello David,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
DT
gravatar
Dragan T.
Brookfield, IL
2011 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Professional,friendly,attentive employees !
Since 2011 when I've bought my new Sonata from McGrath City Hyundai they take care of it and I am 100% satisfied.Thank you !
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/27/2017 08:05 AM

Hello Dragan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
GT
gravatar
Genesis T.
Norridge, IL
2013 Hyundai Genesis Co
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Precise!
Happy, will bring my cars back.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/27/2017 08:00 AM

Hello Genesis, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
BR
gravatar
Belna R.
Chicago, IL
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
I got help from the service person ( Eddie ) very profecional and frendly did the job in 1 day insted of 2 like he told me
Yes I do like the services the attention and kindness that they give you Thank you for having a wonderful and understandable staff
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/24/2017 10:08 AM

Hello Belna, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
LC
gravatar
Leticia C.
Elmwood Park, IL
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
GreatCustomer Service!?
My vehicle was ready in less the time it was promised! Excellent Service!! Thank you, Eddie!!
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/22/2017 12:08 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
MG
gravatar
Mary G.
Cicero, IL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service manager
Kindness
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/22/2017 12:07 PM

Hello Mary, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
RZ
gravatar
ROBERT Z.
Chicago, IL
2011 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Good people do great work and nice to get the car washed, too.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/21/2017 06:48 AM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Client vérifié
Chicago, IL
2008 Hyundai Accent
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Profesionales
Yes
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/21/2017 06:43 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
RG
gravatar
Rene G.
Chicago, IL
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Everybody was very nice.
Recommandé
LOREDANA R G., Customer Success Manager de McGrath City Hyundai a répondu le 02/21/2017 06:48 AM

Hello Rene,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employés avec lesquels vous avez travaillé
EV
EDDY VELLEGA
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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