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Eric Roberts

Service Advisor
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(867 reviews)
85

KD
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Kailash D.
Bothell, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/06/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Friendly place to be; my to go place for servicing
I liked this place, people are friendly and committed for good customer service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/06/2020 03:31 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employés avec lesquels vous avez travaillé

KM
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Kelsey M.
Brier, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Battery Issues
Had quick and friendly service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/06/2020 08:03 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

DV
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Derek V.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent serviceas usual
Title says it all.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 02/26/2020 07:08 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

MN
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Mandy N.
Mukilteo, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Customer Service
I got my oil changed in my Elantra. Staff is friendly and service was fast. Provided me with a quote for a few things that need to be replaced.
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 02/18/2020 05:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

SA
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Shelly A.
Langley, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Super speedy
Today my oil change took less than 1 hr.! They always do a great job and I am treated well. Loved going to the car wash afterwards as my car needed a bath! Thanks!
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 02/14/2020 02:18 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

PR
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Paul R.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
They get the job done right the first time!
Recommandé
ERIC M R. de Lee Johnson Hyundai of Everett a répondu le 02/12/2020 05:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

PM
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Pierre's M.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
ERIC ROBERTS IS A GOD!!! HE SHOULD BE PROMOTED TO GENERAL MANAGER!!!!
GREAT SERVICE FROM ERIC AS USUAL!!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/31/2020 05:33 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

JL
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James L.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendliness of all who work there.
Snacks/soda/water provided for the wait. Staff knowledgable. Work done in a timely manner.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/31/2020 05:32 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SS
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Sami S.
Bothell, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer service
I love the complementary car wash
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/30/2020 01:38 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

WP
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Wendy P.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service dept.
The crew at Lee Johnson Hyundai go above and beyond. I've taken my Sonata in for its regular oil changes., and they are on top of it. I had a light come on that said my tire pre wad low, but all my tires looked fine, brought it in they checked all the tires air pressure and found 1 to be low. I was on the road in 10 minutes.
Thank you Service crew. You guys are rock stars
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/30/2020 12:33 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé

DH
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David H.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome
Awesome
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/27/2020 06:39 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

CD
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Charlotte D.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Consistently great
Excellent as alwwys
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/23/2020 11:17 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Stanwood, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Near satisfaction
The service department is as a rule the best of the best.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/14/2020 07:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SS
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Steven S.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
none
none
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/02/2020 11:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Arlington, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast friendly service
Great sales staff and great service department
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/17/2019 08:34 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

CC
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Carolyn C.
Marysville, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/05/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great Service
Everyone goes above and beyond on everything!!!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/06/2019 12:37 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

WN
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William N.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Auto Service
Always courteous, professional, informative, and prompt.
Non recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/22/2019 06:40 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

SI
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Saundra I.
Everett, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very friendly and timely.
As always when I bring my wives car in for service the people are always friendly and professional. Eric Roberts made you feel welcome and kept you updated on the progress of the work being done.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/21/2019 12:47 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

Client vérifié
Lynnwood, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/17/2019
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service Every Time
Staff is friendly, knowledgeable, and helpful.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/18/2019 06:45 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé

PN
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Paul N.
Arlington, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2019
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Lee Johnson Hyundai is Great
We recently had the periodic services completed on our Genesis and Elantra. And we bought new tires for both using Hyundai's great tire sale--4 tires for the price of 3. Great and friendly service. Efficient and complete for both cars.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/18/2019 06:44 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.