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SureCritic / Concessionnaire Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(867 reviews)
85

Critiques de Eric Roberts

Client vérifié
Everett, WA
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good service
Good service better than Mitsubishi
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/12/2021 09:14 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
JM
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John M.
Tulalip Bay, WA
2018 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Good job!
Great place to economically change oil for hyundai, staff is courteous and responsive. Waiting room is stocked with drinks (even during covid times) and seating is spaced safely. Dual seating tables even have plexiglass to separate parties. Only place I'll change my oil
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/09/2021 07:10 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
DS
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Diane S.
Gold Bar, WA
2010 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Willing to help me.
I appreciate the willingness to help and the wonderful service I have received. God bless all that have serviced my car. Thank you
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 04/05/2021 09:11 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Lynnwood, WA
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service
First service and I had no issues great way to run a business
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/22/2021 07:22 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
RM
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Richard M.
Mukilteo, WA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
ALWAYS satisfied with contact and results of my interaction with SERVICE personnel.
I have had my auto serviced exclusively by Hyundai of Everett since purchase in 2014 and have always been pleased and satisfied with the personnel's attention and courtesy when interacting with me as well as the excellent service provided.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 03/16/2021 08:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Marysville, WA
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They do it quickly and professionally.
I m loyal to them and they are loyal to me.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 02/11/2021 12:34 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MC
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Martin C.
Everett, WA
2010 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/09/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always a great experience here
Easy scheduling, in and out quickly. Waiting room well spaced out in regards to social distancing, I feel safe waiting there.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 02/09/2021 02:53 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
SP
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Stephanie P.
Lake Stevens, WA
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent
Professional, clean and friendly.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 02/09/2021 08:26 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
KG
gravatar
Kathleen G.
Lake Stevens, WA
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very helpful
There just very great people who know how to treat there customers & do good service on their vehicles
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/20/2021 07:15 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Everett, WA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/13/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great service!
I didnt originally buy my car from here but this place was closer to my house so I came here for my 7500 mile check up, they got me in quickly and got me out before I knew it!
Recommandé
Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Mount Vernon, WA
2020 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Na
Na
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/12/2021 07:44 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
AS
gravatar
Amir S.
Kirkland, WA
2019 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/04/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
3019 Santa Fe
Great customer service, great people, Eric Roberts took care of my problem very professional
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 01/04/2021 01:19 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
AW
gravatar
Ahmad W.
Everett, WA
2017 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Nice staff, good prices.
Well trained staff, doing good job.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 12/17/2020 01:14 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
DS
gravatar
Dane S.
Kirkland, WA
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/13/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
60000 mile service
service went as scheduled, no issues, on time
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/13/2020 11:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MA
gravatar
Minnie A.
Seattle, WA
2019 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/10/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Car maintenance
Easy scheduling on their website and prompt service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 11/10/2020 12:54 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
SW
gravatar
Sarah W.
Marysville, WA
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly customer service!!
Great customer service and quick service!!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/21/2020 07:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
NC
gravatar
Nancy C.
Mill Creek, WA
2019 Hyundai Kona
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/01/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Your service was quick and well done. I will continue using your service.
I have not lived in Mill Creek for very long and don' work (I'm 90years old) and have no friends in Everett.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 10/01/2020 12:31 PM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
RM
gravatar
Richard M.
Mukilteo, WA
2014 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
ALWAYS satisfied with contact and results of my interaction with SERVICE personnel.
I have had my automobile serviced exclusively at Everett since I purchased it there six(6) years ago and have always been satisfied with my interaction will the personnel and the excellent service which they have always provided.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/11/2020 03:39 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
TJ
gravatar
Tracy J.
Everett, WA
2014 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/04/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Hyundai of Everett is the best
Hyundai of Everett has been outstanding from the beginning of purchasing my vehicle to the service department, parts staff and check-out staff. They have all been gone above and beyond and are highly appreciated. Very friendly and informative.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 09/08/2020 08:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
JC
gravatar
James C.
Everett, WA
2006 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service sells the second car!
Thank you Eric in-service for a last-minute drop off service that was done with a smile. Great service as always. This is the place to come if you want to be treated like family! The only place my car will ever go for anything! Thanks Eric your the man?
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 07/30/2020 12:01 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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