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SureCritic / Concessionnaire Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(867 reviews)
85

Critiques de Eric Roberts

Client vérifié
Marysville, WA
2005 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
New tires
I am always pleased with the service I get from Hyundai of Everett
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 06/01/2017 08:54 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
Client vérifié
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Fast, friendly and knowledgeable staff.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/31/2017 07:28 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
KH
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Kerry H.
Freeland, WA
2014 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
.
.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/30/2017 11:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Arlington, WA
2011 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Friendly staff
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/30/2017 07:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
PS
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Paul S.
Everett, WA
2012 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service Department
Fast and friendly service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/30/2017 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
GH
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Gayle H.
Marysville, WA
2014 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personnel is very helpful and professional.
We have owned 4 Hyundai and have loved every vehicle. Staff at Everett Hyundai are awesome!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/26/2017 07:18 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
JZ
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Jonathan Z.
Lake Forest Park, WA
2006 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service as always
I have tried taking my Azera to other Seattle area Hyundai dealers for service and I always end up returning to Hyundai of Everett to "get it done right." They provide superior service and really know their stuff. Their service and repairs are head and shoulders above that available from other local dealers. We purchase two Hyundais new from this dealer as well and highly recommend the entire operation, not to mention their beautiful new facility!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/25/2017 07:25 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
BG
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Brian G.
Marysville, WA
2016 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
All around great dealership
Nothing but happy since we purchased our Elantra here 2 years ago. Great buying experience followed with great service!
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/23/2017 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
IM
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Ian M.
Camano Island, WA
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Periodic service
See above.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/22/2017 02:32 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
JS
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Judy S.
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Confident that the work is done correctly.
Never have been disappointed in any of my visits to the Everett Hyundai. Always a happy place.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/22/2017 09:18 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Redmond, WA
2004 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Honest Dealership
I went here after my mechanic was overcharging me to do my 120k mile services. Hyundai of Everett was honest, a third of the price, and treated me well.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/19/2017 07:08 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
JG
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Jerome G.
Kirkland, WA
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Being successful
The customer concern. It's genuine.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/18/2017 11:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
JM
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Jay M.
Everett, WA
2013 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No complaints, except...
...they are still sending me E-mails in Spanish. This is a bit presumptuous just because my last name is in Spanish. I do not speak Spanish. Also, they rarely send email for discounts/coupons. Aside from that, excellent service.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/18/2017 09:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
AP
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Alice P.
Everett, WA
2015 Hyundai Sonata Hyb
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
They genuinely make you feel like a VIP
Everything is done in a timely manner. Staff is friendly, knowledgeable and courteous. The do what they say they are going to do.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/17/2017 12:23 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
DA
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David A.
Edmonds, WA
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellence
Prompt, polite and professional. The entire service staff is very knowledgeable of all aspects dealing with Hyundai automobiles.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/17/2017 08:02 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
MM
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Mike M.
Clinton, WA
2010 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
They are always within the stated time frame, every thing is thoroughly explained.
Yes, every one appreciates excellent customer service, Hyundai of Everett provides above and beyond.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/15/2017 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
PD
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Pamela D.
Marysville, WA
2016 Hyundai Elantra
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I was pleased with service and will continue to return to Hyundai of Everett for service.
Yes I would recommend this service and dealer ship to friends.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/15/2017 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
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Eric Roberts
Service Advisor
PA
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Patrick A.
Everett, WA
2013 Hyundai Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Breakfast
It was awesome, the employees gave me a McDonald's breakfast sandwich
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/11/2017 03:26 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Client vérifié
Lake Stevens, WA
2012 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Awesome service
The staff here is amazing and very knowledgeable.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/10/2017 07:25 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
ML
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Michelle L.
Kent, WA
2017 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fast & efficient service
Barely finished my lunch when my car was ready. Was surprised how quick they were to send me on my way. Most appreciated.
Recommandé
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett a répondu le 05/08/2017 07:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Employés avec lesquels vous avez travaillé
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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