Cole Patterson

Cheryl, thank you for the kind review! We're so glad that you felt treated well and that you had a good experience. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Rick, thank you for the awesome review! We're so glad that your vehicle was successfully serviced and that we were able to smash that promise time! We can't always promise to beat our promise times, but we always strive to do so! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the good review. Our normal promise times for oil changes are one hour. We're sorry that we were unable to get your vehicle back to you within the hour time frame. We're going to take a look and see what happened and how we can improve in the future. Thank you for letting us know! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

James, thank you for alerting us to this issue! We are so incredibly sorry that this happened. We have discussed the incident with all team members, those involved and not, so that we can work towards the situation never duplicating itself. However, we can't learn from our mistakes if we don't know about them so please accept our profound thanks for letting us know. I would like to send you a free car wash coupon as an extra apology measure. Please email me back and let me know where to send your coupon to. Thank you. 

James, thank you for the good review! We're sorry that you had difficulty finding the service entrance! Hopefully we were able to get that cleared up once you arrived! We're so glad that you had a great interaction with Cole! We'll be sure to pass along your kind words. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

David, thank you for the fantastic review! We're so glad that you enjoyed the Escape! They're very fun to drive! If you both want to move forward, we'd be honored to help! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Jeffrey, thank you for the great review! You are more than a person, you're part of the Mike White Ford family! We always enjoy when you visit us! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Bettyann, thank you for the great review! We're so glad that you enjoyed the level of work. As of yesterday (July 9th), we are asking our employees to be masked, so we are working to minimize risk for both our guests and our employees. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the great review! We're so glad that you had such a great experience with Cole! We will be sure to pass along you kind words to him! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Leonard, thank you for the 5 star review! We're so glad that we were able to take care of your issue under warranty and get you back on the road! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Celia, thank you for the 5 star review! We're so glad that we were able to take care of your service in a fast and reliable way! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the 5 star review! We agree - our service people do rock! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Valerie, thank you for the great review! We're so glad that you'd classify our service as friendly, prompt and reasonable! Those are three of our most important goals so we're proud to reach them! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the awesome review. We can't always promise to get your vehicle in early, but we're always glad when we can! We'll be sure to pass along your kind words to Cole! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

David, thank you for the fantastic review! We're glad that your regular service and brakes went well! We're also very glad that you enjoyed our waiting area! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Jerry, thank you for the exceptional review! We pride ourselves on our courtesy and professionalism and we're so glad that it comes through! Your business and kind words are most appreciated as well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Ashlee, thank you for the great review! We so appreciate the kind words about our team. It's really important to us that our customers are well informed every step of the way! We will be sure to give extra kudos to Cole! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Julie, thank you for the great review! We're so glad that your truck service went so well and stayed on schedule to boot! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the excellent review! We're sorry for the longer than normal wait. We try to stay on schedule as close as we can, but we're human and sometimes things happen outside of our control. But we're glad that you found our waiting area to be pleasant! We're also glad that we were able to take care of your windshield problem! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!