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SureCritic / Concessionnaire Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1150 reviews)
90

Critiques de CHRISTOPHER BRUNK DEEN

JL
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JOHN L.
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick, compelete and accurate. Car ready when they said.
Quick, compelete and accurate. Car ready when they said.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/07/2017 12:13 PM

Good afternoon,

  Thank you so much for the great review. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
RB
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Roberta B.
Wilmington, NC
2011 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Always there to help
Great service consistently
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/07/2017 04:29 AM

Thank you so much for the follow up, and the great scores. We appreciate you taking the time to let us know how we are doing, and we hope you have a fantastic day.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
AB
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Alina B.
Wilmington, NC
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very Professional Service
I was given the service I needed and nothing extra. The complimentary cleaning was done very well.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/06/2017 11:09 AM

It is so nice to hear back from our customer, and we greatly appreciate you taking the time to let us know how we are doing. Have a great week.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
JK
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John K.
Sunset Beach, NC
2010 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality service in a timely manner
Excellent
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/06/2017 05:29 AM

Have a great week, and thank you for taking time out of your day to let my team know how we are doing.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
KM
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KEITH M.
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Swift appointments, great service
Excellent service,
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/06/2017 05:28 AM

Thank you so much for the feedback. Have a great week and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
Wilmington, NC
2012 Hyundai Veloster
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Yes
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/01/2017 07:20 AM

Thank you so much for the great feedback, and the great score. We hope you have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Routine service
Excellent service
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/28/2017 03:50 AM

Good morning,

  Thank you so much for taking the time to let us know how we are doing. We hope you have a great week, and if you ever need anything, please let me know personally.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
TF
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Thomas F.
Winnabow, NC
2016 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service recall
The service team at Parkway Hyundai always provide excellent customer service!
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/27/2017 01:44 PM

Thank you so much for taking your time to let us know how we are doing. We hope you have a great week, and please let us know if you ever need anything.

Casey Smith- Service Manager

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CHRISTOPHER BRUNK DEEN
GB
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Genie B.
Wilmington, NC
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Fantastic Service
Timely and on top of service needs
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/27/2017 09:39 AM

Thank you so much for the feedback. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
RA
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Robert A.
Wilmington, NC
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Great Service
They do good work and always accommodate the customer.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/27/2017 09:40 AM

Thank you so much from myself, and all of our staff. We review these daily, and appreciate the feedback tremendously.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
GM
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GAIL M.
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
This is how car servicing should be!
I have always been treated in a professional manner at Parkway. Make an appointment and you'll be taken care of while you wait...or call if you have an urgent problem or a question. This is how a dealer keeps you happy!
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/27/2017 09:38 AM

Good afternoon,

  Thank you for the 5 star marks, and we greatly appreciate you taking time out of your day to let us know hoe we are doing.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
Leland, NC
2004 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent customer service.
We have never had a bad experience with Hyundai.
Recommandé
Wyatt R. de Parkway Hyundai of Wilmington a répondu le 02/24/2017 01:11 PM

THANK YOU FOR THE KIND WORDS IN REGARDS TO YOUR RECENT SERVICE EXPERIENCE HERE AT PARKWAY. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO SEEING YOU NEXT TIME!
WYATT-SERVICE ADVISOR

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CHRISTOPHER BRUNK DEEN
WJ
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WILLIAM J.
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
First Class
From the time I walked in to receiving the keys at the end, I felt they valued my business and I was important to them. Chris communicated very clearly and in a friendly way. It was only my second visit and I was made to feel part of the family. Workmanship was excellent.
Recommandé
Wyatt R. de Parkway Hyundai of Wilmington a répondu le 02/23/2017 03:31 PM

Thank you for the positive review of your recent service visit here at Parkway. We appreciate your business and look forward to seeing you again at your next service interval. Welcome to the Parkway family! Dont forget to ask for Chris next time you schedule an appointment. Have a great weekend coming up!
Wyatt-Service Advisor

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CHRISTOPHER BRUNK DEEN
Client vérifié
Wilmington, NC
2011 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Missed 5 stars by that much
Everything is great with Parkway, but a $300+ routine rear brake job for a loyal customer is really pushing the envelope.
Recommandé
Wyatt R. de Parkway Hyundai of Wilmington a répondu le 02/23/2017 03:31 PM

THANK YOU FOR YOUR RECENT REVIEW OF YOUR EXPERIENCE HERE AT PARKWAY. IN REGARDS TO OUR BRAKE REPLACEMENT PRICING, PLEASE KEEP IN MIND OUR BRAKE JOB IS VERY THROROUGH AND WE USE ORGINAL EQUIPMENT PARTS AND THEY ARE INSTALLED BY FACTORY TRAINED TECHNICIANS. NOT ONLY DO WE REPLACE THE BRAKE PADS BUT WE ALSO RESURFACE THE ROTORS, CLEAN ALL HARDWARE AND GREASE ALL OF THE SLIDERS FOR THE CALIPERS. THIS IS WHERE THE ADDITIONAL PRICING COMES INTO PLAY. WE APPRECIATE YOURE BUSINESS AND LOOK FORWARD TO SEEING YOU NEXT TIME.
WYATT-SERVICE ADVISOR.

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CHRISTOPHER BRUNK DEEN
SB
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Sharon B.
Leland, NC
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Personal attention and courtesy.
Excellent service.
Recommandé
Wyatt R. de Parkway Hyundai of Wilmington a répondu le 02/23/2017 03:31 PM

THANK YOU FOR YOUR KIND WORDS IN REGARDS TO YOUR RECENT SERVICE WITH US AND YOUR EXPERIENCE WITH CHRIS YOUR ADVISOR. I HAVE JUST SPOKEN WITH CHRIS AND HE HAS UDPATED ALL OF YOUR INFO IN OUR SYSTEM. THANK YOU FOR YOUR BUSINESS HAVE A GREAT WEEKEND AND DONT FORGET TO ASK FOR CHRIS FOR YOUR NEXT SERVICE APPOINTMENT!
WYATT-SERVICE ADVISOR

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CHRISTOPHER BRUNK DEEN
TT
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Trudy T.
Leland, NC
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great, friendly service
I thinks you have a wonderful service dept, however most of the work on my new car (not warranty) will be done closer to home in Leland.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/22/2017 12:07 PM

THANK YOU FOR YOUR QUICK RESPONSE TO OUR SURVEY. WE APPRECIATE YOUR BUSINESS HERE AT PARKWAY. PLEASE KEEP IN MIND THAT WE DO OFFER SERVICES SUCH AS LOANER VEHICLES AND SHUTTLE RIDES FOR YOUR CONVENIENCE WHEN SERVICING YOUR VEHICLE WITH US. IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU PLEASE LET US KNOW. THANK YOU AND HAVE A GREAT DAY!!
WYATT-SERVICE ADVISOR

Employés avec lesquels vous avez travaillé
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CHRISTOPHER BRUNK DEEN
BS
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Bill S.
Southport, NC
2010 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Easy access, accommodating and effective service.
I'll be back if I need servicing. Who knows my car better than you.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/20/2017 05:25 AM

Good morning,

  Thank you so much for the great feedback. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
LB
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Lori B.
Wilmington, NC
2009 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
High Quality Service
My service rep Chris was great. Gave me an estimate on the service I would need for my routine maintance. The car was ready when promised.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/17/2017 04:02 AM

Good morning,

  Thank you so much for the great review, and the great comments. i am sure this will make Chris Deens day.
Have a great weekend.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
WC
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William C.
Ocean Isle Beach, NC
2009 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent service review
It is always a pleasure to have Chris assist us with the work to be done in the service department. He is knowledgeable, polite and honest. Our time with Parkway is always a pleasant experience since the team makes the customer feel worthwhile, respected and appreciated.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/14/2017 04:07 AM

Good morning,

 What a nice way to start off our day. Thank you for the kind comments, and we look forward as always, to seeing you again. Have a fantastic week, and please let me know if you ever need anything.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
KK
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Kyoung K.
Wilmington, NC
2013 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great!!!
yes! good
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 02/13/2017 08:34 AM

Thank you so much for the followup, and the comments you left us.

Have a great week!

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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