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SureCritic / Concessionnaire Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1150 reviews)
90

Critiques de CHRISTOPHER BRUNK DEEN

DR
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Douglas R.
Winnabow, NC
2012 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
REGULAR SERVICE
EXPECTED OIL CHANGE AND MAYBE BRAKES (BIG JOB). WERE HONESAT AND STATED NOT YET PLENTY OF BRAKE LINING LEFT. ASKED FOR SOEM ADDITIONAL SERVICE AND WAS DONE AND WELL. SERVICE ADVISER WENT OVER MFG. RECOMMENDATIONS WITH NO PRESSURE TO PERFORM. OVERALL GREAT AS USUAL!
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 04/05/2017 05:42 AM

Good morning,

   What a great way to start off our day, and honesty is the number one thing we strive for here at Parkway. Have a fantastic week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
RP
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Rob P.
Carolina Beach, NC
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
I am very pleased with the service I receive at Parkway Hyundai. They are easy to deal with and really care about the customer. I would recommend to anyone that if they are looking for a car to go see what the Parkway Group has to offer.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/30/2017 04:38 AM

Good morning,

  A great review, and a wonderful way to start out this beautiful morning. Chris, will be very please to review this as well, and we hope you have a great weekend.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
WJ
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Wayne J.
Southport, NC
2015 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly atmosphere Everyone is very helpful.
Chris was very helpful.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/30/2017 04:37 AM

Thank you so much for the kind comments, and I will make sure these get to Chris as well.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
ME
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Michael E.
Leland, NC
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
great service and product
extermely satisfied with customer service (Chris) in Service dept.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/30/2017 04:34 AM

Good morning,

  A great way to start off the morning, and we wanted to let you know how much this meant to us. Have a fantastic day, and a great weekend.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
Southport, NC
2008 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Trusted & Best Service on a Vehicle
I am totally satisfied with the service and work.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/28/2017 04:12 AM

Good morning,

  Thank you so much, and we hope you have a great week and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
AF
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Anthony F.
Leland, NC
2004 Hyundai Elantra
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/27/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The customer service was good - a vehicle was loaned to me during the time my car was unavailable.
Although this repair did not go as desired, I have had other good experiences and would still return for future repairs.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/28/2017 04:29 AM

Good morning,

   I have reviewed your comments that were left to my staff. We understand exactly where you are coming from, and sometimes we have cars that beat us up, and are extremely hard to find issues with and or pinpoint where the problem is coming from. Is there anything I can do to correct this, and move forward to keeping you as a customer. At the end of the day that is the most important thing to myself, and even the tech that worked on your car to try his hardest to repair it. Please let me know when I can contact you, and discuss this in further detail. Have a great day, and I look forward to hearing from you .

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
Palm Coast, FL
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
I appreciate the " can do attitude"
Excellent
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/24/2017 05:42 AM

Good morning,

 Chris is a great asset to this team, and we truly appreciate you letting us know how our team is doing. Have a great weekend, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
DB
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Donald B.
Leland, NC
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Routine Is A Good Thing
Parkway Hyundai has serviced my car since 2015 and when I go there I routinely expect great teamwork, respect for my time and service at a fair cost.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/22/2017 05:44 AM

Wow!!!

 What a great way to start off our morning, and we look forward to seeing you soon. Have a great week, and if you need anything please let me know personally.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
TD
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Terri D.
Surf City, NC
2015 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer focused
The team at Parkway Hyundai always has the customer's best interest. From purchase to service each member of the team strives for excellence. I highly recommend Parkway for sales and service!
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/20/2017 04:28 AM

Good morning,

  Thank you so much for the great feedback, and in a timely manner. We hope you have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
KL
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Kimberly L.
Wrightsville Beach, NC
2013 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Efficiency & customer service
Nothing but good to say about service department!
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/17/2017 01:35 PM

Good afternoon,

  What a way to end the day, and we greatly appreciate the feedback, especially about Chris. Have a great weekend, and we look forward to seeing you soon.

Casey Smith- Service Manager

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CHRISTOPHER BRUNK DEEN
RM
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RICHARD M.
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/16/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very Professional
They just do things right. Always ready for you and you get in and out quickly,
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/17/2017 08:19 AM

Thank you so much for the great review. Have a great rest of the week, and a great St. Patrick's Day.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
HM
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Harris M.
Wilmington, NC
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great staff ands
Great staff and service.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/14/2017 11:13 AM

Thank you so much.

  I am lucky to have such a great staff, and these types of responses make my day. Have a fantastic rest of the week, and we look forward to seeing you soon.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
RK
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RONALD K.
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
30000 mile maintena6
Professional.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/14/2017 11:14 AM

Good afternoon,

  MY team and I will always strive to be professional. Thank you for the great comments, and taking time to let us know how we did.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
TH
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Thomas H.
Wilmington, NC
2014 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly personnel
Efficient staff
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/14/2017 11:12 AM

Good afternoon,

 Another great review, and we truly appreciate you taking time out of your day to let us know hoe we did. Have a great week.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
BR
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Barbara R.
Leland, NC
2015 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Excellent service department
personable service , prompt and great attention to detail
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/11/2017 08:41 AM

Good afternoon,

 Thank you so much for the feedback, and we look forward to seeing you soon. Have a great weekend.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Client vérifié
Wilmington, NC
2011 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Service
--
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/11/2017 08:38 AM

Good afternoon,

 Thank you so much for the feedback, and we look forward to seeing you soon. Have a great weekend.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
GW
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George W.
Wilmington, NC
2012 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service
Great staff nice and friendly proffional group
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/09/2017 04:11 AM

These types of scores, and responses, are what makes our day here at Parkway. Have a great week, and we look forward to seeing you soon.

Casey Smith- Service Manager

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CHRISTOPHER BRUNK DEEN
WA
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William A.
Sneads Ferry, NC
2012 Hyundai Azera
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
excellent service
parkway keeps my Azera in top shape takes to the service team and Chris Dean
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/09/2017 04:08 AM

Thank you so much for the response, and the great review. Have a great rest of the week.

Casey Smith- Service Manager

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CHRISTOPHER BRUNK DEEN
FR
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Frank R.
Oak Island, NC
2017 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
pleasant
Nice
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/08/2017 11:02 AM

Have a great week, and we look forward to your next visit. Thank you for taking the time to let us know how we are doing.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
JS
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Jill S.
Leland, NC
2016 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quality of service, friendly and professional
Easy and efficient. Service department personnel are knowledgable and friendly and take the time to discuss any issues.
Recommandé
Casey S. de Parkway Hyundai of Wilmington a répondu le 03/08/2017 11:01 AM

Thank you so much for the kind comments. Have a great week.

Casey Smith-Service Manager

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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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