CL

Cassandra Leigh

Service Advisor
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(44 reviews)
89

JS
JUDITH S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Best mechanics and customer service
I brought my car in for inspection and learned of several problems Brake pads rotors and 2 cracked tires. I also requested they clean and or replace a/c filter and change oil. As I had no ride home they arranged an Uber for me. My car was ready the next day and runs very well. I have been using Smithwest for about 3 years and I wouldn’t go anywhere else.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 06/10/2025 10:28 AM

We appreciate your continued trust in Smithwest Service Center over the past three years. It is gratifying to learn that the inspection and service provided met your expectations and that your vehicle is now running well. Our team strives to facilitate a seamless experience, and we are pleased we could assist with your transportation needs while your vehicle was being serviced. Thank you for your review.

Employés avec lesquels vous avez travaillé

RI
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Raymond I.
Middle Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
10
Super courteous service
They are straight forward with diagnostics and repair. Super courteous and diligent keeping clients updated. Repairs are done in a timely manner and most importantly done RIGHT.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 05/22/2025 09:41 AM

We appreciate your feedback regarding your experience with our services. It is gratifying to hear that you found our diagnostic process clear and our staff courteous. We strive to maintain consistent communication with our clients, and it is rewarding to know that you felt informed throughout your repair process. Thank you for recognizing the importance of timely and correct repairs; it is a commitment we take seriously in our service to you.


RI
RAY I.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Super courteous service
They are straight forward with diagnostics and repair. Super courteous and diligent keeping clients updated. Repairs are done in a timely manner and most importantly done RIGHT.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 05/22/2025 09:41 AM

We appreciate your positive feedback regarding your experience with our diagnostic and repair services. It is our commitment to provide clear communication and timely updates to our clients, and we are pleased to know that you found our efforts satisfactory. Delivering quality repairs is of utmost importance to us, and we are glad that we met your expectations. Your support is invaluable to our team.


EM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2025
client vérifiéVérifié Client
10
Excellent service!
Excellent service!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 05/14/2025 09:40 AM

We sincerely appreciate your positive feedback regarding our service. We strive to maintain a high standard, and it is gratifying to know that our efforts have met your expectations. Your support is invaluable to us.

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.