AS

Angelo Scaglione

Owner/Operator
Évaluation globale
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(52 reviews)
96

Client vérifié
Saint James, NY
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2026
client vérifiéVérifié Client
8
Miscommunications had but professionally handled!
There were some initial communication issues about what tire would be put on my vehicle and the price I was charged, but Angelo reached out to me and made it right with some added information for next time.
Employés avec lesquels vous avez travaillé

KM
gravatar
Kelly & Joanne M.
Nesconset, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2026
client vérifiéVérifié Client
10
Easy In..Easy out. Great work
East appointments. Great work.
Didn’t get hit with xtras
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/22/2026 09:41 AM

We appreciate your feedback and are glad to hear that you found the appointment process easy and the work to your satisfaction. It is important to us that our customers feel informed throughout their experience, with no unexpected charges. Your support is valued, and we look forward to continuing to serve you in the future.

Employés avec lesquels vous avez travaillé

BK
gravatar
Bill K.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2026
client vérifiéVérifié Client
10
Smithwest review
I have been using Smithwest service center for many years . They are very professional, trustworthy and friendly. They are always able to diagnose and fix any problems with my cars.I would highly recommend Smithwest service center.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/22/2026 09:41 AM

We appreciate your long-standing patronage and the trust you place in Smithwest Service Center. Our team's commitment to professionalism and integrity is paramount, and it is gratifying to know that you have consistently experienced our dedication to diagnosing and resolving issues efficiently. Your recommendation means a great deal to us. Should you have any further needs in the future, we remain at your service.

Employés avec lesquels vous avez travaillé

DR
gravatar
DAVID R.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2026
client vérifiéVérifié Client
10
Annual ny inspection oil change and overall review of auto
They took the car promptly keep me informed of their progress ordered the necessary parts completed it timely and made sure I was comfortable at all times as I waited for the car while they were working on it.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/21/2026 09:41 AM

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team maintained clear communication and ensured your comfort during your visit. At Smithwest Service Center, we strive to provide efficient service while keeping our customers informed throughout the process. Your satisfaction is important to us, and we appreciate your trust in our services.


RV
gravatar
Robert V.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2026
client vérifiéVérifié Client
10
Oil service
I have been using Smithwest for several years. I always receive excellent professional service. Highly recommended.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/12/2026 02:44 PM

We appreciate your continued trust in Smithwest Service Center over the years. It is encouraging to hear that you consistently receive excellent service from our team. Your recommendation is valued, and we remain committed to providing high-quality service for all our customers. Thank you for your feedback.

Employés avec lesquels vous avez travaillé

AA
Anthony A.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2026
client vérifiéVérifié Client
10
Long time customer
Car serviced - pleased with results
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/12/2026 02:44 PM

We appreciate your feedback regarding your recent service experience with us. It is rewarding to know that you are pleased with the results of the service performed on your vehicle. Your satisfaction is important to us, and we strive to provide quality care to all our customers. Should you require any further assistance in the future, please do not hesitate to reach out.

Employés avec lesquels vous avez travaillé

CC
gravatar
CHANCE C.
Saint James, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2026
client vérifiéVérifié Client
10
Quick and easy
Awesome thanks
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/09/2026 09:39 AM

We appreciate your feedback and are pleased to hear that you had a positive experience at Smithwest Service Center. Your satisfaction is important to us, and we look forward to providing you with continued excellent service in the future.


SS
gravatar
Sholom S.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2026
client vérifiéVérifié Client
10
Excellent. Cannot say enough good things about Angelo and staff.
I would not trust anyone but Angelo and his staff to work on my family cars. My sister and I. When my sister and I had older cars they needed constant maintenance. Angelo and his staff kept them running. They even designed their web site so that a non computer person such as myself can make a appointment. Their overall rating should be a 10.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/05/2026 08:59 AM

We appreciate your positive feedback regarding your experiences at Smithwest Service Center. It is gratifying to know that you have confidence in Angelo and our staff to maintain your family vehicles. Your recognition of our commitment to customer service, including our user-friendly website, is of great importance to us. Thank you for taking the time to highlight your satisfaction. Your endorsement means a lot to our team.

Employés avec lesquels vous avez travaillé

AT
gravatar
Artur T.
Stony Brook, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2026
client vérifiéVérifié Client
10
Best place to go
Incredible service! Staff is very friendly, the work was done on a timely manner.
I highly recommend this shop, they go above and beyond to help you!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/01/2026 09:41 AM

We appreciate your feedback regarding your experience at Smithwest Service Center. It is gratifying to know that you found our staff to be friendly and that the service was completed in a timely manner. We strive to exceed our customers' expectations and your recommendation is invaluable to us. Thank you for choosing our shop for your automotive needs.


RF
RANDY F.
Babylon, NY
2015 Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2026
client vérifiéVérifié Client
10
Professional car repair shop
I am a big fan of smithwest’s service.
I used to live near the shop, but I moved 2 years ago. Yet I still go back to smithwest to service my Mercedes ml-350.

This repair shop is run the way all auto servicing shops should be.

They are professional.
They know what they are doing, as far as getting the repair or service, done correctly, and fast.

The shop is run with military precision.
I have never been disappointed with any thing that they have done to my vehicles.

I really can’t say enough great things about them.

Try them for yourself and find out what good service for you and your car really is.

Please note:
I have no relationship with the company, other than being a loyal customer for over 17 years.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 03/01/2026 09:41 AM

We appreciate your loyalty to Smithwest Service Center over the years. It is gratifying to hear that you consistently receive professional and efficient service, especially for your Mercedes ML350. Our team strives to maintain high standards, and it is encouraging to know that our efforts have met your expectations. Your recommendation speaks volumes, and we are grateful for your trust in our services. Thank you for your continued support.

Employés avec lesquels vous avez travaillé

JC
Joseph C.
Middle Island, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2026
client vérifiéVérifié Client
10
Great Service
Was having transmission issues, another local shop told me I needed a new transmission. Brought it to Smithwest for a second opinion and they said it can be rebuilt. Very happy with the work they did on my truck.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/19/2026 11:33 AM

We appreciate your positive feedback regarding your experience with our service center. It is gratifying to know that our team was able to provide a thorough assessment of your vehicle and offer a solution that met your needs. Your satisfaction with the transmission rebuild is important to us, and we are glad to have been of assistance. Thank you for choosing Smithwest Service Center for your automotive needs.

Employés avec lesquels vous avez travaillé

RB
gravatar
Reed B.
Saint James, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2026
client vérifiéVérifié Client
10
The EPITOME OF BRILLIANCE.
Angelo and his team are nothing short of Brilliant. From appointment timesbeing structures and even ahead of scheduele to efficient and proper quotes, to execution of labor. Fair pricing, and keeps you up to date with all progress. I will not use anyone else moving forward for any cars myself or my family has. Trustworthy Reliable and simply gets it done!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/19/2026 11:33 AM

We appreciate your feedback regarding your experience at Smithwest Service Center. It is gratifying to hear that you found our team to be efficient and trustworthy throughout the service process. Ensuring that our customers receive accurate quotes and timely updates is a priority for us, and we are pleased that this was evident during your visit. Your support and confidence in our services are valued, and we look forward to continuing to meet your automotive needs in the future.


RL
gravatar
RITA L.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2026
client vérifiéVérifié Client
10
Scheduled oil change
I have been very satisfied with the service received from Smithwest
regardless of the problem/issues. The staff/technicians are
knowledgeable, courteous and always explain what repairs were addressed as well as what may be needed in the future.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/16/2026 01:27 PM

We appreciate your feedback regarding the service you received at Smithwest Service Center. It is gratifying to learn that our staff and technicians have effectively addressed your vehicle needs while providing clear communication about repairs. Your satisfaction is important to us, and we are committed to maintaining our standards of quality and courtesy in every interaction. Thank you for choosing our center for your automotive service.

Employés avec lesquels vous avez travaillé

WW
gravatar
Wayne W.
Saint James, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2026
client vérifiéVérifié Client
10
Thorough and Efficient
The crew were great at communicating things that they would recommend immediately and things that could wait but I should be aware of for my vehicle. The car has over 130,000 miles on it and things eventually start to go.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/16/2026 08:06 AM

We're glad to hear that our crew hit the high notes in communication! It's like having your own personal mechanic orchestra, letting you know what needs immediate attention and what can hang out for a bit longer. With over 130,000 miles, your Accord has certainly earned a few stories! We appreciate you passing by and look forward to being your vehicle's trusty pit stop on its journey.

Employés avec lesquels vous avez travaillé

BH
Bill H.
Nesconset, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2026
client vérifiéVérifié Client
10
Perfect Experience
Great experience all around. Angelo S. my service advisor and Joe C. my mechanic were both awesome!! I highly recommend this place!!!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/16/2026 08:07 AM

We appreciate you sharing your positive experience with us. It is wonderful to hear that Angelo and Joe made a lasting impression with their exemplary service. Your recommendation speaks volumes, and we are glad to have earned your trust. Should your Sierra 1500 ever need a tune-up, you know where to find us!

Employés avec lesquels vous avez travaillé

Client vérifié
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2026
client vérifiéVérifié Client
10
Good quality service
Been bring my car here for routine maintenance for years. Quick and quality service, easy and convenient to book an appointment online
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/16/2026 08:08 AM

We appreciate your continued trust in our service center for your routine maintenance needs. It is gratifying to learn that you find our service both quick and of high quality. Our team strives to provide an efficient and convenient experience, so we are pleased to know that our online booking system meets your expectations. Your loyalty over the years is valued, and we will continue to uphold the standards that have earned your confidence.

Employés avec lesquels vous avez travaillé

TM
gravatar
THOMAS M.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2026
client vérifiéVérifié Client
10
Fine service!
Smithwest has provided excellent service to my family for several years! I highly recommend them!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 02/08/2026 09:38 AM

We are delighted to hear that Smithwest Service Center has consistently met your family's automotive needs over the years. Your recommendation is a fantastic endorsement, and it certainly keeps our engines running smoothly. We appreciate your support and look forward to continuing to serve you and your family's vehicles in the future.

Employés avec lesquels vous avez travaillé

BK
gravatar
Bill K.
Smithtown, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2026
client vérifiéVérifié Client
10
Smithwest service center
I have been using Smith West for many years . They are very professional,
trustworthy and friendly, They are always able to diagnose and fix any problems
with any of my cars, I would highly recommend Smith West service center!
Sincerely, Bill Keese
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 01/30/2026 02:57 PM

It is wonderful to hear that your experience with us has been nothing short of excellent for all these years. Our team takes great pride in their professionalism and trustworthiness, and we are delighted to know that we have earned your confidence in maintaining your vehicles. Your recommendation is the highest compliment we could receive, and we aim to keep the engines running smoothly and your satisfaction soaring. May your travels be filled with smooth rides and zero check engine lights.

Employés avec lesquels vous avez travaillé

Client vérifié
Selden, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2026
client vérifiéVérifié Client
10
Oil change
Fast and efficient.
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 01/20/2026 09:39 AM

We appreciate your feedback highlighting our speed and efficiency. It seems our team is living proof that good things can come in quick packages. If you ever need our services again, rest assured we will be ready to assist you with the same dedication and swiftness.

Employés avec lesquels vous avez travaillé

PR
gravatar
Patricia R.
Stony Brook, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/09/2026
client vérifiéVérifié Client
10
Always professional!
Extremely helpful😊
Quick turnaround time!
Angelo S., Owner/Operator de Smithwest Service Center a répondu le 01/11/2026 09:43 AM

We're glad to hear you found our service helpful and that we could get things done quickly for you. It's always our goal to keep things running smoothly, much like a well-oiled machine—not too much grease, though! If there's anything we can do to make your next visit a five-star experience, just let us know. Your feedback is always appreciated!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.