BD

BRAD DEAN

Évaluation globale
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1492 reviews)
76

CM
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Carol M.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent service department.
Service to my car was done well in a timely manner.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/23/2017 02:37 PM

thank you for the perfect five star survey, we greatly appreciate all your business done with us.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

CM
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Christopher M.
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/22/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The service guys and the lady that takes the money are always so nice.
I love taking my car in and getting it done by someone who is used to working on that kind of car. I trust the service department completely!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/23/2017 02:37 PM

thank you for the great five star survey, we greatly appreciate all your business done with our service department.

thank you, Hyundai service.
Brad Dean

Employés avec lesquels vous avez travaillé

BF
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Bradley F.
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Everyone is courteous and the facility is clean.
While my Hyundai Elantra was being serviced I bought a new Hyundai Ioniq off of the showroom floor. Everything went very smooth.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/21/2017 10:06 AM

thank you for the great five star survey, we appreciate all your business done with our dealership, hope you are enjoying your brand new Hyundai!

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

RY
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Robert Y.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Very helpful
Friendly. Knowledgeable. Timely.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/21/2017 10:05 AM

thank you for the great five star survey,we greatly appreciate all your business done with our dealership. we look forward to all of your visits with us.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/19/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Wait time
I thought 2 hours was a little long for an oil/filter change and inspection. Otherwise satisfied
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/20/2017 09:58 AM

thank you for the very positive survey on your latest service trip to our dealership. we apologize for the longer wait on your latest trip to our service department, we were experiencing a high volume of cars that day and glad you could be patient with us.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

SO
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Shae O.
St. Louis, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
St Charles Hyundai friendly people
The people at St Charles Hyundai are extremely friendly !
I will be returning !
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/20/2017 09:57 AM

thank you for the great five star survey, we look forward to your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

Client vérifié
Ellisville, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/15/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Everyone is very nice!
I would definitely refer St. Charles Hyundai to another.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/20/2017 09:58 AM

thank you for the positive survey on your latest service trip to our dealership, we do apologize for the look over on your wash and vacuum on your vehicle, we would be happy to wash and vacuum your vehicle anytime we are open.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

GP
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GEIRMAN P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place to servicing Hyundai's vehicles
My two Hyundai cars has been serviced with great and on-time services for oil change as well as rotors surfacing tasks, after it has been done my cars runs as new again.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/20/2017 09:58 AM

thank you for the great five star survey, we look forward to your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

JA
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent, Joe A.
So far it was great!!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/15/2017 07:17 AM

thank you for the great survey on your latest service trip to our dealership, we are very happy to have your continued business with us.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

KW
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Kevin W.
Fenton, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great trailer Hitch
Completed in timely manner and could not tell the difference in dealer install versus factory!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/13/2017 02:23 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. we hope to see you soon for your routine maintenance on your new Hyundai.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

AM
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Angel M.
Madison, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
A+
Always, prompt, professional service!! I drive from IL to get service bc hands down this is the BEST Hyundai service department in the area... ?
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/13/2017 02:22 PM

thank you for the perfect five star review, we greatly appreciate all your business done with us. we look forward to your next trip to our dealership.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

2J
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2 J.
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
everything is perfect no problems
I love my elantra very reliable service is great
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/13/2017 05:01 AM

thank you for the great five star survey, we look forward to your next visit with our dealership.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

RA
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Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Who dropped the ball
Vehicle brought in for Emission Test, which was preformed as requested in a timely manner. Received an email alert from the NTSB, the next day, informing me that there was an open safety recall on my vehicle since Dec. 2016. I was not informed of this recall by the Dealer or Hyundai. I arranged for appointment thru Hyundai Customer Care number to get this recall fixed on 6/14.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/12/2017 11:13 AM

thank you for the positive survey on your service trip, we are sorry for the mix up with the recall but glad we can get you in this week for completing the recall.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

CS
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Carol S.
Saint Charles, MO
2013 Hyundai Santa Fe S
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
The great service and the employees.
Never disappointed with the service I receive.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/12/2017 11:13 AM

we appreciate the perfect five star survey, we hope to see you soon for continued maintenance.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

RM
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ROSANNE M.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/09/2017
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Another great visit to the Saint Charles Hyundai Service Department
This service department has always been wonderful. I had a 2003 Santa Fe that they serviced when needed. I recently bought a 2016 Tucson. These guys are always respectful, concerned about your time there and explain thoroughly what they have done. The only reason why I didn't give 5 stars is because I didn't get a call when my parts were in. I had to call them. That is a first. Overall just a great team to work with.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/12/2017 11:13 AM

thank you for the very positive survey on your latest service trip to our dealership. we appreciate all your business done with us. hope to see you soon for continued service.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

PB
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Paul B.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
great service
went in for oil change Monday at 7:00 p.m. was out in under 30 minutes
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/12/2017 11:13 AM

thank you for the great five star survey, we greatly appreciate all your continued business with our dealership.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

Client vérifié
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
No.1 Dealer in St. Louis
Nice, fast, and well trained mechanics and staff.
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/09/2017 02:39 PM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your continued business.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

AS
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Adam S.
Saint Peters, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Friendly knowledgeable service
Nice clean facility. I have no worries about my car being taken care of when I take it there
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/09/2017 02:39 PM

thank you for the great five star survey on your latest service trip to our dealership. we appreciate all your continued business.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

JS
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Jim S.
Saint Charles, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2017
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great place for maintenance
No appointment necessary for oil changes
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/09/2017 02:39 PM

thank you for the great five star survey, we look forward to your next visit with us.


thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé

RA
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Robert A.
Saint Peters, MO
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/08/2017
client vérifiéVérifié Client
Catégorie : Service
car repair and maintenance work
St. Charles Hyundai did my oil change and then found that there was nothing wrong with my window motors - thank goodness. Great job!
Recommandé
Brad D. de St. Charles Hyundai a répondu le 06/09/2017 02:39 PM

thank you for the great survey on your last serve with us. let us know how we can make your next trip a five star experience.

thank you, Hyundai service
Brad Dean

Employés avec lesquels vous avez travaillé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.