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ANTHONY J DEVINCENT

Lakeland Hyundai
Évaluation globale
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(135 reviews)
56

Critiques de ANTHONY J DEVINCENT

GV
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Genette V.
Lakeland, FL
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
I went for an oil change and everyone greeted me with a smile. They are knowledgeable and have always provided great service.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 01/26/2021 05:51 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
DB
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David B.
Zephyrhills, FL
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service appointment
Great service in a timely manner.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 01/19/2021 06:52 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
GC
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Geraldine C.
Tampa, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Mrs
An overall great experience
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 01/19/2021 06:52 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
JM
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John M.
Winter Haven, FL
2020 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/04/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Staff, cleanliness.
Our sales rep, Shaun Dotting, is such a pleasant young man. Shaun took time to greet us and to explain questions I had about cell phone connection.

Anthony was a service rep and was very polite and informative.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 01/06/2021 08:29 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
JL
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John L.
Lakeland, FL
2020 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2020
client vérifiéVérifié Client
Catégorie : Service
Your care in insuring that the customer is satisfied
Great care
Recommandé
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ANTHONY J DEVINCENT
EM
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Elmer M.
Lakeland, FL
2020 Hyundai Santa Fe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Quick Turnaround service
Pull in a service tech. comes out with a hand held tablet and scans a bar code in the door jamb and all the info comes up along with the 7500 mile interval required work to be done plus any additional work discussed when called for appointment. The tech confirmed if there was any additional work needed to be done. Before the car was moved a man came out and sprayed a cleaner on all surfaces that their personnel would touch plus put in seat covers and floor mats. A little over an hour later the car was back all work done and the car was washed and seat covers and mats were gone. Great service
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 12/29/2020 05:57 AM

Thank you for your rating and review. If we could have done anything differently during your recent service visit to make your experience better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
JL
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John L.
Lakeland, FL
2020 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/29/2020
client vérifiéVérifié Client
Catégorie : Service
Your care in insuring that the customer is satisfied
Great care
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/25/2020
Type de service : Maintenance
Catégorie : Service
Wait time
Too long for simple service
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 12/29/2020 05:27 AM

Thank you for speaking with me. We look forward to seeing you next visit and if you need anything else please dont hestate we are here to help. Have a great day and happy new years! 

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ANTHONY J DEVINCENT
KW
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Kathryn W.
Brandon, FL
2018 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Catégorie : Service
Oil change
I made an appointment for an oil change and all went well. Thanks and I'll see you next time!?
Recommandé
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ANTHONY J DEVINCENT
KW
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Kathryn W.
Brandon, FL
2018 Hyundai Kona
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Catégorie : Service
Oil change
I made an appointment for an oil change and all went well. Thanks and I'll see you next time!?
Recommandé
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/07/2020
Type de service : Maintenance
Catégorie : Service
Oil change
Dependable service, just took too much time.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 12/16/2020 08:44 AM

Thank you for speaking with us and we look forward to seeing you next visit. 

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ANTHONY J DEVINCENT
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Lisa S.
Winter Haven, FL
2020 Hyundai Santa Fe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service advisors
One this day they were very busy but I still was filled in every single moment and they got me going again. Great people they always take care of me that’s why I don’t go anywhere else and I a true customer 4 + years. Happy Holidays!!!
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 12/12/2020 06:35 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
AC
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Alan C.
Lakeland, FL
2018 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
the way they take care of of you and your car
jessica and her staff are great to deal with
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 12/12/2020 06:33 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
Client vérifié
Tampa, FL
2020 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Recent visit
The facility is clean and welcoming
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 11/30/2020 08:43 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
QD
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Quilla D.
Plant City, FL
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/23/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service
Great service.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 11/30/2020 08:42 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
CK
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Charles K.
Plant City, FL
2015 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cordial and professional atmosphere.
Really appreciate the way I am treated and the service on my Genesis is absolutely the best.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 11/20/2020 05:36 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
WA
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Wanita A.
Winter Haven, FL
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2020
client vérifiéVérifié Client
Catégorie : Service
Jessica’s review
Jessica’s review
She is good at what she does she is definitely a leader and always prompt service when I come to your center more employees should be like her!
She made sure I was happy before I left the center due to the lack of communication through another employee.
Recommandé
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
WA
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Wanita A.
Winter Haven, FL
2015 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2020
client vérifiéVérifié Client
Catégorie : Service
Jessica’s review
Jessica’s review
She is good at what she does she is definitely a leader and always prompt service when I come to your center more employees should be like her!
She made sure I was happy before I left the center due to the lack of communication through another employee.
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
11/04/2020
Type de service : Maintenance
Catégorie : Service
Jessica review
Jessica has always been at the service center every since I became a sonata owner which I love by the way!!
She is as good as it gets more employees could learn a lot from her about customer service abilities in keeping a customer informed about your vehicle and could normally give you an estimate if more time was needed to complete your service.
She’s the person to see!!!!
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 11/04/2020 05:36 AM

Thanking for speaking to me and if there is anything else I can do please let me know. Have a great day and see you next service.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
ED
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Edward D.
Plant City, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/03/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
service
Very good service
Recommandé
Daniel G., Digital Media Director de Lakeland Hyundai a répondu le 11/05/2020 07:08 AM

Edward

Thank you for your rating and review. We truly appreciate your business and we will continue to work to earn your business every time. Iv we can do anything, don't hesitate to ask... we're here to help!

Daniel Goodwin
Digital Media Director
Lakeland Automall Ford & Hyundai
(863) 577-5268
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ANTHONY J DEVINCENT
PH
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Pat H.
Lakeland, FL
2019 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Exceptional service
I was a drive in because my battery was losing power. They changed out the battery, serviced the engine, changed the oil and then washed my car inside and out. It was all included in my service plan, so it cost me nothing.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 10/31/2020 10:09 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 10/31/2020 10:12 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
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ANTHONY J DEVINCENT
Client vérifié
Lakeland, FL
2018 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/27/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service
Everything was great minus the fact that on the 22,500 mile service it states a fuel additive was part of the service but on the maintenance preformed report it failed to show it was done.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 10/31/2020 10:08 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employés avec lesquels vous avez travaillé
AD
ANTHONY J DEVINCENT
CJ
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Christine J.
Lakeland, FL
2020 Hyundai Tucson
ReScore Avis™
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/14/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recommandé
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/14/2020
Type de service : Maintenance
Catégorie : Service
Customer service
I am impressed that Jessica called to follow up on the service I received. She was very kind , knowledgeable and helpful.
Recommandé
JESSICA L A., Service Manager de Lakeland Hyundai a répondu le 10/14/2020 11:57 AM

Thank you for taking the time to speak with me and providing insightful information. If you need anything else please do not hestiate I am here to help. my direct nubmer is 863-577-5122

Jessica Alexander
Hyundai Service Manager
863-577-5122
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ANTHONY J DEVINCENT
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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