We went to the dealership on 3/1 to look at a recently traded in Ioniq5. Kyle was our salesman and w
as completely honest and transparent on the purchase. We did not finish up until 3/5 and Klaudio the business manager completed the transaction exactly as discussed with no shenanigans. Overall a very pleasant experience and we love the vehicle.
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Thank you so very much to the service team for such professionalism and thorough job!! Came in for an
oil change and was greeted with warmth and care for the customer!! Thank you everyone on the team!!!
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My wife and I were car shopping and saw a Hybrid Tucson at the Clarksville location. This dealer had
a larger inventory than the one nearby. So, we drove the 38 minutes from Reisterstown to see if we could find something we liked. Happy to say that we did. The showroom was very inviting, clean, and pleasant. Al, our salesman, greeted us and discussed the purchase. Al was very informed on all aspects of the car and let us test drive. The car sells itself. We have owned Tucsons in the past but this does not even come close to our 2015 model. The safety features and creature comforts sold us. We haven't had any interactions with the Service Dept yet but if it is as pleasant and efficient as sales & marketing, I think we will be very satisfied.
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Love my new Santa Fe, and love the attention to detail Karen gave us from the first telephone call to
the final sale. Time for paperwork was lengthy, but I've never bought a car anywhere that you aren't there for hours. I will definitely return for any future sales.
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The facility was able to give me an appt. time that fit my schedule and I didn't have to leave my car
overnight so waiting for 2 hours was better than having to leave it another day. The facility was nice, bright and clean and the customer waiting area was spacious and offered TV and Wi-Fi. The work performed resulted from 2 recalls and no charge was incurred which was extra nice.
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