Superior service and communications. Got truck back better than ever and lower cost than original est
imate! Would highly recommend these folks to anyone!
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I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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I have been using Falls Rd auto and body for my car for many years. I took my car in today for an oil
change, tire rotation, and alignment. When I picked the car up the owner told me that 2 if my tires should be replaced in the near future so they only did the oil change. They could have done the alignment and rotate the tires or pushed me to buy tires before I needed them costing me more money. They were honest and appreciated my business.
They also did body work a while ago and the work was done very well at a reasonable price
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I was thankful my car damage was covered by my company’s insurance after a tree limb fell on my car w
hile parked. It was a long process to get an appt and much longer than expected to get insurance and parts worked out. The work on the car is excellent, but likely too expensive if we would have had to pay ourselves.
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Someone rearended my Corvette C8 Bumper. Heritage Anderson did an awesome job from the start to fini
sh. Alex even dropped off the car to the house. Great service!
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