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N.E.N. Auto Service and Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(602 Avis)
85
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores™
5,0
Moyenne de ReScore™
85
Score NPS ®

Détails de l'entreprise

À propos

We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service. We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service.

Catégories
Entretien de la voiture, Atelier de carrosserie, Atelier de réparation
Contact
(404) 963-7978
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3304 Stone Mountain Hwy Snellville, GA 30078
Obtenir des directions
N.E.N. Auto Service and Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(602 Avis)
Écrire un avis
Avis récents
LG
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LISA G.
Suwanee, GA
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
I have brung my cars here for several years now
As always Great Work
GS
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GERALD S.
Grayson, GA
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Great Service Better People
Always a pleasure doing business with NEN. Respectful and thorough approach to service and repair. Nigel and his staff are Top Tier!
JM
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JEAN M.
Stone Mountain, GA
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Thorough &experienced!!.
The mechanics were quick to diagnose the problem with my car.They are professional and I have been here several times and they havnt changed their attitude.Nigel is awesome & so hard-working.
MT
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MARlASHA T.
Dacula, GA
Chevrolet Malibu
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Amazing and fast Service
The service was very fast and upon driving my car the noise and shakiness went away fast. I feel very safe now driving it and will make this my new auto shop to take my car to get serviced. Thank you for all that you did and definitely will recommend others.
Client vérifié
Atlanta, GA
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Repair Work
The place was very clean and comfortable so that’s was a plus for me. They got my car in & out and the front office staff was very knowledgeable and polite .
MB
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MARILYN B.
Snellville, GA
Nissan Altima
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
9
Good service
Service was good.
Client vérifié
Lilburn, GA
Honda CR-V
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/22/2025
client vérifiéVérifié Client
0
Poor service
The full diagnostic is expensive and does not fully tell you everything you need. They do not provide you documents that explain everything you need and why. The costs of parts is way overpriced and is a terrible way to take advantage of customers. The front office doesn't take the time to go in depth of all the issues making customers feel as if they aren't really being taken care of. Labor costs for a simple change of spark plugs is absolutely ridiculous. I also believe the under cover was removed and not put back in place. So all in all for 176 dollars all I received was a paper that said what work they wanted to do, upon further asking they recommended other work. One of the belts was loose causing a loud screeching noise upon start up and an oil change was needed. Not a single mention about these issues which was why I paid for a diagnostic report. This mechanic shop has left a bitter taste in my mouth and causes regular people like myself to lose trust in mechanic shops. I honestly feel I have been robbed. As a spark plug, spark plug cable change, tightening of the alternator belt, and an oil change is all that was needed. A 30 minute job at tops. Faster for a professional. You could leave the oil draining while changing the spark plugs and cables and tightening the belt.
JM
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JOANNE M.
Snellville, GA
Buick Encore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Always Outstanding Service
These folks will find the problem, figure out the solution and RESOLVE IT. These folks are the real deal.
ED
Eddie D.
Decatur, GA
Toyota Tundra 2WD Truck
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
Catégorie : Service
Eddie said they were professional, on time. Very good performance.
Recommandé
OA
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Odell A.
Lithonia, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
10
Very friendly staff and I appreciate the support
I enjoy talking to Nigel! He makes my day! Very positive person when you talk to him.
SA
STARLA A.
Stone Mountain, GA
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Great Customer Service & Quality Work
Brought my car in for a routine oil change today and had a smooth, efficient experience. Lisa was incredibly helpful her customer service was top-notch! She kept me informed and made the whole process quick and easy. Appreciate the professionalism!
SS
Sean S.
Bethlehem, GA
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
Catégorie : Service
Sean said he's been going there about 13 years, he was super fast, in and out. He added that the pricing can't be beat.
Recommandé
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:43 AM

We truly appreciate your loyalty and continued support over the years. We're glad to hear you had a quick and smooth visit, and that our pricing continues to meet your expectations. Looking forward to seeing you again soon!

FS
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FITZGERALD S.
Loganville, GA
Chevrolet Camaro
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
8
Liked the response to help.
Very professional and helpful! Will use again
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:48 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.

SC
SIMPSON C.
Mableton, GA
BMW 5 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Excellent service
Fixed my AC issue
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:44 AM

Thanks so much! We're glad we could get your AC issue fixed and taken care of. Stay cool!

ML
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MAURICE L.
Snellville, GA
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Happy customer
Never a disappointment. Price is always a surprise because I’m always expecting for it to be more. Thank you so much
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:48 AM

Thanks for your continued trust, we truly appreciate you!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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