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N.E.N. Auto Service and Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(598 Avis)
85
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores
5,0
Moyenne de ReScore
85
Score NPS ®

Détails de l'entreprise

À propos

We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service. We do complete auto service and repair on all makes and models, including old school vehicles. We strive for high quality repair and customer service.

Catégories
Entretien de la voiture, Atelier de carrosserie, Atelier de réparation
Contact
(404) 963-7978

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3304 Stone Mountain Hwy Snellville, GA 30078
N.E.N. Auto Service and Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(598 Avis)

Client vérifié
Atlanta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Repair Work
The place was very clean and comfortable so that’s was a plus for me. They got my car in & out and the front office staff was very knowledgeable and polite .

MB
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MARILYN B.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
9
Good service
Service was good.

Client vérifié
Lilburn, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/22/2025
client vérifiéVérifié Client
0
Poor service
The full diagnostic is expensive and does not fully tell you everything you need. They do not provide you documents that explain everything you need and why. The costs of parts is way overpriced and is a terrible way to take advantage of customers. The front office doesn't take the time to go in depth of all the issues making customers feel as if they aren't really being taken care of. Labor costs for a simple change of spark plugs is absolutely ridiculous. I also believe the under cover was removed and not put back in place. So all in all for 176 dollars all I received was a paper that said what work they wanted to do, upon further asking they recommended other work. One of the belts was loose causing a loud screeching noise upon start up and an oil change was needed. Not a single mention about these issues which was why I paid for a diagnostic report. This mechanic shop has left a bitter taste in my mouth and causes regular people like myself to lose trust in mechanic shops. I honestly feel I have been robbed. As a spark plug, spark plug cable change, tightening of the alternator belt, and an oil change is all that was needed. A 30 minute job at tops. Faster for a professional. You could leave the oil draining while changing the spark plugs and cables and tightening the belt.

JM
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JOANNE M.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Always Outstanding Service
These folks will find the problem, figure out the solution and RESOLVE IT. These folks are the real deal.

ED
Eddie D.
Decatur, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
Catégorie : Service
Eddie said they were professional, on time. Very good performance.
Recommandé

OA
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Odell A.
Lithonia, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
10
Very friendly staff and I appreciate the support
I enjoy talking to Nigel! He makes my day! Very positive person when you talk to him.

SA
STARLA A.
Stone Mountain, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Great Customer Service & Quality Work
Brought my car in for a routine oil change today and had a smooth, efficient experience. Lisa was incredibly helpful her customer service was top-notch! She kept me informed and made the whole process quick and easy. Appreciate the professionalism!

SS
Sean S.
Bethlehem, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
Catégorie : Service
Sean said he's been going there about 13 years, he was super fast, in and out. He added that the pricing can't be beat.
Recommandé
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:43 AM

We truly appreciate your loyalty and continued support over the years. We're glad to hear you had a quick and smooth visit, and that our pricing continues to meet your expectations. Looking forward to seeing you again soon!


FS
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FITZGERALD S.
Loganville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
8
Liked the response to help.
Very professional and helpful! Will use again
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:48 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.


SC
SIMPSON C.
Mableton, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Excellent service
Fixed my AC issue
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:44 AM

Thanks so much! We're glad we could get your AC issue fixed and taken care of. Stay cool!


ML
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MAURICE L.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Happy customer
Never a disappointment. Price is always a surprise because I’m always expecting for it to be more. Thank you so much
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:48 AM

Thanks for your continued trust, we truly appreciate you!


MV
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MARCO V.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Great service
Great service honest
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:46 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.


EK
EMMA K.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Emma killings
Great customer service
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:45 AM

Thank you so much for the 5 star review! We appreciate your business and we are glad to be your choice for auto repairs. We look forward to serving you for many more years to come.


IS
ISAAC S.
Lawrenceville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Best auto service and repair in the gwinnett area
Absolutely love this place, they make you feel like home when you want in the door. Great customer service, and even better pricing. You will not be disappointed. Top tier mechanics
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:47 AM

Thank you so much for the kind words! We're all about making people feel right at home, and it means a lot to hear that it shows. We’re proud of our team and grateful to have amazing customers like you. See you next time!


KP
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KAM P.
Snellville, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Excellent Service
Nigel explained thoroughly what was going on with my vehicle, and completed the work in a timely manner. Receptionist was a sweetheart and professional. I would highly recommend.
Nigel N. de N.E.N. Auto Service and Repair a répondu le 04/19/2025 10:46 AM

Thank you so much for your kind words! At N.E.N, honesty and genuine care for our customers' needs are our top priorities. We're honored to be your choice for auto repairs, and we look forward to serving you for many years to come.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.