I've now had Shadow Lake Collision work on my vehicle twice (first time was hail damage and second ti
me was replacement of some body panels and components). Both experiences were incredibly smooth and painless for me. From the initial estimate of work, through the insurance claim process, up to the day I picked it up, they handled everything professionally. I received periodic e-mail notifications and phone calls to keep me current on the progress, and they handed the keys back to me with my vehicle looking as good as it did the day I bought it. I can't say enough great things about this company or the people who work there. Extremely friendly and courteous staff of folks who are really great at their respective roles. Thank you!
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True story. Our Lexus was stuck at the gate after leaving trying to get a smog inspection. The car ha
d battery problems. Pablo and crew was able to save us from the nightmare situation. He was able to do diagnostic and had us going in no time. Thanks Pablo for the great work and the wealth of information you provided.
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Gave them a call ahead of time to see when we could bring my mom's car in. Took care of it, price wa
s fair, got the work done in an afternoon.
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Very nice, helpful, and professional. While they could not resolve the issues with my car I will stil
l return to them for other minor issues that I may have with my car.
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