Hello Gary,


We are sorry to hear about the concern with your passenger door lock. While we understand your frustration, based on the information provided, the dealer may have determined that the vehicle is outside the applicable warranty coverage for this repair.

We recommend discussing the diagnosis and available repair options with your servicing dealer. If you have questions regarding the warranty determination or would like your situation reviewed further, please contact Hyundai Customer Care at (800) 633-5151 and provide your VIN, current mileage, and service records.

We appreciate you taking the time to share your experience and understand how inconvenient a door lock concern can be.

Thank you

Hello Eleanor, thank you for your feedback regarding your 2024 Hyundai Palisade. We’re sorry to hear about your experience. If you’d like to share more details directly, we encourage you to contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc