Hello Kim,

We are deeply sorry for the overwhelming frustration and inconvenience you’ve experienced with your brand-new 2026 Hyundai Kona. Going through multiple lengthy service visits and being without your vehicle for so much of your first 90 days of ownership, and we truly appreciate your patience.

Regarding your active case, we recommend continuing to work directly with your attorney for ongoing updates. Please know that your feedback—including your notes on the vehicle's features—has been safely forwarded to your case manager for further review and handling. ^cc

Hello Peter,

Customer feedback plays an integral role in product design and development. Thank you for taking the time to share your thoughts. ^cc

Thank you for sharing your feedback regarding your vehicle and experience thus far Howard. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you. ^cc

Hello Karen,

We would like the opportunity to investigate this. A representative will be in touch with you to investigate further ^cc.

Hello Richard,

Thank you for your feedback regarding your 2026 Kona, head lights. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. If you have any questions or concerns after the dealership visit, please contact our customer care center at (800) 633-5151. Thank you, ^cc