2024 Genesis GV80 Avis - Propriétaires Vérifiés

SH

Siavash H.

2024 Genesis GV80

Vérifié Propriétaire

09/04/2025

Avis vérifié

Most quiet SUV

Very beautiful exterior design and paint, great plush, luxerious and quiet interior. Gas milage is a bit disappointing.

Recommandé

CG

Clyde G.

2024 Genesis GV80

Vérifié Propriétaire

09/04/2025

Avis vérifié

excellent

best car i have ever owned

Recommandé

IS

Itzel S.

2024 Genesis GV80

Vérifié Propriétaire

09/04/2025

Avis vérifié

Poor customer service

My car had an oil change 2 weeks ago. Coolant cap was not properly closed and it lost coolant. I had an important business trip 150 miles away. Unaware of the issue my engine showed to be overheating. I called Genesis immediately and they like nothing wrong was done on their side. They told me to call roadside assistance and to not drive my car. Hard to do when you are not close to home and have important business meeting. The Genesis app wanted to tow my car to another state. I asked hospitality manager to assist me getting a car and/or finding a way to get my car towed to their dealer. She was not willing to assist. I found a Hyundai dealer 3 miles away and asked if she would contact them and she would not reach out to them. Luckily the Hyundai dealership exceeded my expectations and went above and beyond to help me. I later found out the owner of Genesis also owns the Hyundai dealership I visited. The hospitality manager could have contacted them and tried to find a solution. I was able to drive my car back to Genesis since the Hyundai dealer confirmed the issue was the cap not being properly closed and coolant ran out. Hospitality manager never checked on me. I called back to let her know I was able to head back and needed a loaner so they could double check my car. She asked that I sign the paperwork and provide DL/insurance while I was driving. The loaner car smelled like smoke and I was told to fill it back up with gas when I returned it. No one from Genesis followed up to let me know they had looked at my car. I reached out in the middle of the day for an update. My car was fine since Hyundai resolved the issue. I had to drive back to Genesis to get my car. No one offered to bring my car back to me. Absolutely no customer care or support. I had to go out of my way to resolve an issue that was created by the oil service which made the problem 10x worse. Now I am trying thinking of trading in my car for a more reputable dealer that provides more support.

Genesis Motor America a répondu le 09/04/2025 10:51 AM

Thank you for reaching out, Itzel. We appreciate your feedback regarding your 2024 Genesis GV80. We are very sorry to learn about your experience. Genesis values your opinion, and we appreciate you taking the time to contact us. Although each Genesis Retailer is independently owned, we still hold them to the highest standards. We would like to encourage you to reach out to our Genesis Customer Care team at (844)-340-9741 if you have any further feedback or need additional support. Thank you. ^cc

MK

Martin K.

2024 Genesis GV80

Vérifié Propriétaire

09/04/2025

Avis vérifié

Sound system freezes up from time to time

BH

Bonnie H.

2024 Genesis GV80

Vérifié Propriétaire

09/03/2025

Avis vérifié

I love my GV80!

I have been very happy with my GV80. It’s luxurious but so very useful in the Woods where I live. It has been through deep snow, mud, across fields and served every purpose I’ve asked of it. Fantastic vehicle!

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MB

Michael B.

2024 Genesis GV80

Vérifié Propriétaire

09/02/2025

Avis vérifié

Gv80

Don't like the navigation program

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AM

Angela M.

2024 Genesis GV80

Vérifié Propriétaire

09/02/2025

Avis vérifié

GV80

Dealerships are the major drawback. Genesis isn’t open on Saturday but hey take it to a Hyundai dealer….not what I paid extra for! I didn’t take my Lexus to a Toyota dealer.

KP

Kevin P.

2024 Genesis GV80

Vérifié Propriétaire

09/02/2025

Avis vérifié

Fun to drive great vehicle

Good performance vehicle

Recommandé

DA

D Phiip A.

2024 Genesis GV80

Vérifié Propriétaire

09/02/2025

Avis vérifié

Way over priced

The car goes through a quart of oil between every oil change. They say oh that’s normal. Lol

Genesis Motor America a répondu le 09/02/2025 11:06 AM

Good Day Phil, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department.Thank You. ^cc.

WA

William A.

2024 Genesis GV80

Vérifié Propriétaire

09/02/2025

Avis vérifié

Love the ride, handling, options and power

Highly recommend the GV 80.

Recommandé

RF

Richard F.

2024 Genesis GV80

Vérifié Propriétaire

09/01/2025

Avis vérifié

The Fischer’s GV80

I have a number of issues with my GV80. From the programming to the Air Conditioning.

Genesis Motor America a répondu le 09/02/2025 07:58 AM

Thank you for sharing your feedback on your Genesis 2024 GV80, Richard. We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. Thank you. ^cc

Genesis Motor America a répondu le 09/02/2025 08:04 AM

Hello Richard, Thank you for reaching out, as we appreciate your feedback and insight. We are very sorry to hear about your experience. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support and assistance if needed. Thank you. ^cc.

FC

Francis C.

2024 Genesis GV80

Vérifié Propriétaire

09/01/2025

Avis vérifié

The Best Vehicle I’ve Ever Owned

I was a die hard GM owner for decades and love my Genesis GV80

Recommandé

MD

Mark D.

2024 Genesis GV80

Vérifié Propriétaire

09/01/2025

Avis vérifié

Nice Ride

Great vehicle for our Colorado trips, perfect for long distance travel.

Recommandé

PP

Paul P.

2024 Genesis GV80

Vérifié Propriétaire

09/01/2025

Avis vérifié

Overall Car

Nice car. Some features are missing that should be in a luxury car. The seat saver for the passenger is temperamental. I am not a fan of using the high-octane gasoline. Much more expensive that other luxury cars I have owned. Had trouble with the car for about 5 weeks which was a hassle. It is better now. It is also a little small for a 3rd row seat luxury vehicle.

Genesis Motor America a répondu le 09/02/2025 07:57 AM

Paul, thank you for taking the time to provide us with valuable feedback regarding your experiences with the Genesis 2024 GV80. Genesis values your opinion, and we appreciate you taking the time to contact us. If you have any further suggestions, feedback, or need support, please feel free to contact our Genesis Customer Care team at (844) 340-9741. Thank you. ^cc

Genesis Motor America a répondu le 09/02/2025 08:06 AM

Hello Paul, We appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information and feedback to the appropriate department. Thank You. ^cc.

MB

Margaret B.

2024 Genesis GV80

Vérifié Propriétaire

09/01/2025

Avis vérifié

Car review

Some of the IT functions are inoperable

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