2023 Genesis GV80 Avis - Propriétaires Vérifiés

SS

Sanjay S.

2023 Genesis GV80

Vérifié Propriétaire

10/30/2023

Avis vérifié

Review

The vehicle is quite fabulous, my only concern is, I did the saved places cannot be alphabetized for ease of access afterwards, and the Maps for not updated the dealership, and we have to go back separately to do that All the other issues related to pour dealer service we keep calling, and nobody answers back with you keep leaving messages, and this is most frustrating Also, when we try to get an appointment for the valet service, that was very difficult to get when I did finally get a Valerie appointment for my car to be picked up nobody showed up and nobody followed up to my repeated phone calls When we called again for another engine noise, I am told the valet service is not available How can Genesis tolerate this kind of action by the details? And there was no way to contact Genesis directly itself

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WL

William L.

2023 Genesis GV80

Vérifié Propriétaire

10/29/2023

Avis vérifié

Fantastic vehicle

GV80 handles well, looks great and is a joy to drive. Very comfortable and roomy Excellent dealership experience. The staff at LaFontaine were knowledgeable, experienced and very helpful and professional. Complete strangers will see me in the car and give me a thumbs up

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JP

JOSEPH P.

2023 Genesis GV80

Vérifié Propriétaire

10/26/2023

Avis vérifié

Poor customer service

Calls are not returned promptly or ignored. They seem to be aware of the phone situation for the past year at least, but have made no attempt to rectify the issue. I left multiple messages and nobody returned calls. I was challenged by a service manager regarding the type of message I left, sales people not responsive. Etc.

KW

Ken W.

2023 Genesis GV80

Vérifié Propriétaire

10/25/2023

Avis vérifié

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SP

Steve P.

2023 Genesis GV80

Vérifié Propriétaire

10/11/2023

Avis vérifié

horrible experience

this survey is too long! In a nutshell... the vehicle is the worst car I've ever owned and I sold it 4 months after I purchased. Dealers have no technical training. This cars is engineering is a joke. You should look closely at Mercedes, Lexus, etc for advise.

CN

Charles N.

2023 Genesis GV80

Vérifié Propriétaire

10/10/2023

Avis vérifié

Great car but Connected Services doesn't Connect

We love the Genesis. I'd give this a 10 out of 10. Except that Connected Services continually stops connecting. Dealer can't fix it and tells me to complain to Genesis because they are seeing it alot. When we bought this, with no spare tire, once of the safety factors was that my wife could hit the SOS button and get assistance. But how can I feel comfortable when we have no idea when SOS / tracking stops working every day?

DP

Don P.

2023 Genesis GV80

10/10/2023

Happy with the car, but not the service and availability of parts.

Beautiful car, get a lot of compliments and second looks. Comfortable and quiet, but scheduling and getting service is horrible. Geniuses Care is a slogan, not a promise. All electronics are out on the screen and I have been waiting over two weeks for a part on back order. They have no idea when it will be in. No loaner car, also the screen says to not operate the car. Very disappointing.

DC

Deanna C.

2023 Genesis GV80

Vérifié Propriétaire

10/07/2023

Avis vérifié

100% Won Over

I couldn’t be happier with my decision to go with a Genesis GV80. I’ve just come up on my one year anniversary of ownership, and continue to be delighted with my car. It gets attention everywhere I go, and friends and family have all been extremely impressed with the appearance inside and out, as well as all of the features and amenities. I feel like I’m still only using about 25% of its features, and look forward to looking further into the manual to take advantage of so many more. I absolutely see myself buying another Genesis in the future, and find myself recommending the brand enthusiastically.

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SN

Stewart N.

2023 Genesis GV80

Vérifié Propriétaire

10/07/2023

Avis vérifié

Great Car

Great vehicle, great ride, great comfort, many amenities to improve safety and driver convenience. This is the best vehicle I have ever owned. Previously I had a 2014 Equus Ultimate sedan that I thought was the best car I had ever driven. Unfortunately, I had an accident and when I was shopping for a new vehicle I discovered the 2023 GV80. I purchased it and have every expectation that this car will be as reliable and easy to maintain as my previous vehicle.

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RV

Raman V.

2023 Genesis GV80

Vérifié Propriétaire

10/06/2023

Avis vérifié

Genesis GV80 is awesome

We are very satisfied with safety, comfort, look, features, audio and mileage with our one year old GV80. we selected this after considering and test driving BMW, Benz, Lexus, Porsche and the main features we went in for is auto drive, self drive, auto park. Value for the money.

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PS

PHILLIP S.

2023 Genesis GV80

Vérifié Propriétaire

09/28/2023

Avis vérifié

SUV is great

Delarship experience sucks. All these dealership are are cut another man. They will not work with another dealership. They lie over and over. Dont ask for them to find a car as they don’t put any effort forward and the. Sell the car underneath you.

BH

Bronwyn H.

2023 Genesis GV80

Vérifié Propriétaire

09/27/2023

Avis vérifié

Classy, Comfortable Ride

This vehicle is probably the best high end vehicle on the market in my opinion. Comfort level is phenomenal! Features are remarkable . Zero problems with the vehicle since it was purchased. Features are advanced and easy to use. Highly Recommend

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WC

Won Jin C.

2023 Genesis GV80

Vérifié Propriétaire

09/24/2023

Avis vérifié

Comfortable Car

Luxury exterior with comfortable driving assistance. Somewhat less start power, and no air suspension but I’m really satisfied the driving assistance while I’m driving back and force between LA Las Vegas, the driving distance lead my comfortable and safety.

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YO

Yvonne O.

2023 Genesis GV80

Vérifié Propriétaire

09/24/2023

Avis vérifié

Due to mechanical issues that have arisen, low rating

The overall exterior look of the vehicle is great, the interior is good but for the cost should be better. It is the engine cutting off while driving that is a major concern. I have owned the vehicle for one year and this issue began after my first service in August of 2023. I see on the genesis forum that I am not the only one having this issue but there are no resolutions. Prior to this happening there have been minor issue that I attribute to purchasing a 2.5 T, like turbo lag when accelerating.

HC

Harris C.

2023 Genesis GV80

Vérifié Propriétaire

09/21/2023

Avis vérifié

My GV80

We have been purchasing Hyundai vehicles for many years. We purchased a Genesis car when they first came on the market. This is when we feel in love with the brand. We were comfortable with the Hyundia Santa Fe but when the Genesis vehicles left the Hyundia brand and went on their own, we followed the Genesis! End of story! Keep up the excellent work!!!!!!!

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JM

Jim M.

2023 Genesis GV80

Vérifié Propriétaire

09/20/2023

Avis vérifié

Everything performs as expected and advertised

This is my 3rd Genesis vehicle I've owned.....if the styling, prices and reliability stay reasonable I'll return to Genesis when I'm ready for another vehicle.............................................................................................

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RL

Roger L.

2023 Genesis GV80

Vérifié Propriétaire

09/19/2023

Avis vérifié

Nice Riding Luxury

A nice blend of luxury and options for a comfortable long trip or just running errands around town. Good electrical outlet locations for dash cams and other equipment. Most appointments are well thought out. Still getting use to the gear shift knob wheel. I confuse it with the entertainment wheel wheel when not looking.

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IE

Ira E.

2023 Genesis GV80

Vérifié Propriétaire

09/16/2023

Avis vérifié

Good vehicle, but could be better.

Leader in the world of luxury SUVs, BUT: 1) Road noise is bad. 2) Fuel tank is smaller than I would like and mileage less. 3) iPhone users are inconvenienced compared to android phone users. 4) If you want to use a custom drive mode it has to be reset every time the vehicle is started.

PW

Pil W.

2023 Genesis GV80

Vérifié Propriétaire

09/14/2023

Avis vérifié

Worst Experience

I bought a brand new GV80 with full cash. But there was no car mats & cargo mat. I've been asking for that from the day I bought my car. It's been more than a month, but now I still don't receive it yet. Am I asking for more than I deserve? I paid full cash and bought a brand new car. It's been more than a month, but I still don't receive it yet. If I were the general manager, I would deliver in person.

JW

John W.

2023 Genesis GV80

09/13/2023

Outstanding Luxury Sport Utility Vehicle

I have been looking forward to buying a GV80 for over three years. It has been well worth the wait. My new GV80 is everything I had hoped for, and more. I am just reaching retirement age, and I have wanted the perfect luxury Sport Utility Vehicle that can meet our needs both around town, and around the country. I have found it. I am looking forward to enjoying my new GV80 for many years to come.

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