Thank you for taking the time to provide us with valuable. Genesis values your opinion and we appreciate you taking the time to contact us. If you require assistance in communicating with the retailer, our office will be glad to act as a liaison.  We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Thank you for reaching out to Genesis Motor America. We are very sorry to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative.