I stopped by on Thursday to inquire about used RAM trucks in inventory. I was shown several models bu
t was uncertain about what I wanted to spend. Jeremy was great in answering my questions and listening to my needs. I returned today and asked about a 2020 on the lot with low miles. We drove that along with a Tundra. I was able to get the RAM with lower miles, three years newer, and $5000 less than a higher mileage Tundra. Also a Toyota Care extended Warranty, unlike the ones that call from India on a daily basis. I am pleased with the entire process. Jeremy and Nate were transparent and didn't play games.
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I took my Jeep in for a routine service. They were very quick and efficient. The gentleman at the s
ervice counter was very pleasant. I was in and out in about an hour.
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I had a great experience with Metro Ford. My vehicle had many issues, not fault of Metro Ford. The se
rvice they provided to get me in a new vehicle was outstanding.
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The Sales and Finance Team were so friendly and helpful. This was truly a team that assisted me in pu
rchasing the car I wanted. I worked with Nicole, Valentina, Maribel, Andrea, Maggie, Jon, Larry, and David.
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My experience overall was good. I received help right away and it was a friendly encounter. However,
the only negative comment was getting into the service area. A sign how to get inside the area would be helpful. But overall, my experience was very good.
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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Just purchased a GMC truck last night and I'm thrilled. Thanks to Joseph he had everything ready for
me before I even got the dealership. He was honest and kept true to his word. Thanks again Joseph & team.
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Just want to thankj Anthony Cano for his support in helping me buy my New Used Vehicle. He made the p
rocess pretty seamless and was a good person to work with. I also wanted to thank Finance Manager - Tracy Solis for making the most Finance part of the Vehicle Purchase easy and pleasant.
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