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Don Wood Chrysler Dodge Jeep Ram

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(388 Avis)
69
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
Avis original
Évaluation globale 1,2/5Évaluation globale 1,2/5Évaluation globale 1,2/5Évaluation globale 1,2/5Évaluation globale 1,2/5
4
Total des ReScores
3,8
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Catégories
Concessionnaire Dodge, Entretien de la voiture, Concessionnaire de voitures d'occasion
Contact
(740) 385-5626

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
58 W 2nd St. Logan, OH 43138

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Catégories
Concessionnaire Dodge, Entretien de la voiture, Concessionnaire de voitures d'occasion
Contact
(740) 385-5626

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
58 W 2nd St. Logan, OH 43138

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5Évaluation globale 1,3/5
3
Total des ReScores
4,7
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you! The Wood family has been selling and servicing vehicles since 1985! We look forward to serving you!

Catégories
Concessionnaire Dodge, Entretien de la voiture, Concessionnaire de voitures d'occasion
Contact
(740) 385-5626

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
58 W 2nd St. Logan, OH 43138
Tous les départements' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(388 Avis)

JH
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Jazzlynn H.
Hilliard, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Catégorie : Sales
Car
My experience good…Ryan was fast and efficient. He got me into exactly what I was looking for no issues. Wil be back !!!
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 03/22/2025 09:39 AM

We appreciate your feedback regarding your experience with us. It is encouraging to hear that Ryan provided you with fast and efficient service and helped you find the vehicle you were searching for. Your satisfaction is important to us, and we look forward to serving you in the future.


BW
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Byron W.
Sugar Grove, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
10
Basic Maintenance
Great service, on time and reasonably priced.
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 03/18/2025 09:37 AM

We appreciate your feedback regarding our service. It is gratifying to know that you found our service timely and reasonably priced. Your satisfaction is important to us, and we strive to maintain high standards for our customers. Thank you for choosing Don Wood Chrysler Dodge Jeep Ram.


GK
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Gary K.
Newark, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Recall service
Brought my Ram 1500 in for recall service on the ABS system. Really never had any issues but Don Woods service department performed the service quickly once parts were available.
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 03/09/2025 10:39 AM

We appreciate you taking the time to share your experience with our service department. It is encouraging to hear that your recall service for the ABS system on your Ram 1500 was conducted efficiently and to your satisfaction. Our team strives to provide timely and professional service, and your feedback is a testament to their efforts. Your trust in us for your vehicle's needs is invaluable.


MS
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Melvina S.
Logan, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Service Dept.
Had routine maintenance done on my vehicle..Dealt with Jordan in the service dept.He was great..Set up my appointment..Took care of my vehicle from beginning to end..Very quick...Easy!..No issues!..

Service Department is great so far at Don Wood!.
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 02/15/2025 09:40 AM

We appreciate your feedback regarding your recent experience with our service department. It is gratifying to know that Jordan provided you with effective service throughout your maintenance appointment. Our team strives to maintain high standards, ensuring a quick and hassle-free experience for all our customers. Your satisfaction reinforces our commitment to delivering exceptional service, and we look forward to continuing to meet your automotive needs.


RM
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Robert M.
Bremen, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2025
client vérifiéVérifié Client
10
Awesome.
Great service, really caring staff. The job was done to perfection. A really good Value.
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 02/03/2025 09:38 AM

We appreciate your positive feedback regarding the service you received. It is gratifying to know that our staff’s commitment to care and attention to detail made a positive impact on your experience. We strive to provide value and excellence in all aspects of our service, and your acknowledgment of this effort is greatly valued. Thank you for choosing us for your automotive needs.


Client vérifié
Logan, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/02/2025
client vérifiéVérifié Client
7
Concerns
N/a
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 02/03/2025 09:38 AM

We appreciate your feedback and are grateful for your choice to share your experience with us. If you have further details or suggestions regarding your visit, we would be keen to hear them, as continuous improvement is a priority for us. Thank you for taking the time to provide a review.


BJ
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Brian J.
Buchtel, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2025
client vérifiéVérifié Client
10
Recalls and engine light on
Great and timely service with detailed information from service center explaining all steps taken to fix my Ram
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 01/31/2025 09:39 AM

We appreciate your feedback regarding your recent experience with our service center. It is gratifying to know that you received great and timely service, along with detailed explanations of the repairs made to your Ram. Clear communication is a priority for us, and we are pleased that it contributed to your satisfaction. Your support is invaluable to our continued commitment to excellence.


Client vérifié
Albany, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/23/2025
client vérifiéVérifié Client
7
Oil change, maintenance, and tire quote
Staff was great to work with but there were items that needed done while being serviced that were not in stock.(recall and air filter)
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 01/24/2025 09:37 AM

We appreciate your feedback regarding your recent experience at Don Wood Chrysler Dodge Jeep Ram. It is encouraging to hear that you found our staff to be great to work with. However, we acknowledge your concerns regarding the availability of certain items during your service appointment. Please be assured that we continuously strive to maintain adequate stock levels to meet our customers' needs and will take your comments under consideration for future improvements. Your input is valuable to us as we aim to enhance our service offerings.


CH
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Christy H.
Glouster, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
Quick courteous service
I took my Jeep in for a routine service. They were very quick and efficient. The gentleman at the service counter was very pleasant. I was in and out in about an hour.
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 01/16/2025 09:37 AM

We appreciate your feedback regarding your recent experience with our service department. It is gratifying to learn that your Jeep's routine service was handled promptly and efficiently. Our team strives to provide a pleasant atmosphere and exemplary service, and it is encouraging to hear that our efforts made a positive impact during your visit. Thank you for choosing us for your vehicle's maintenance needs.


Client vérifié
Lancaster, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/11/2025
client vérifiéVérifié Client
0
Service repair work.
I took my Chrysler pacifiaca in for warranty work, along with other service work needing repair..

The person that I spoke with in service dept, was very rude. More or less calked me stupid when I tried to explain a problem that I had been experiencing sence the van was new.
With out going into this matter further, I will close this review in saying I personally will never return to DON WOOD Automotive nor will I ever recommend any of my friends or family to get any type of service work done at this dealership. Let alone purchase a vehicle from them.

It's a shame that Quality Service and Respect for the customer have become 2nd rate . And then yet you have dealer ships like this one crying about why there sales and service are down. I wish the Don Wood Dealerships well. And hold no bad feeling towards them. But with all Respect they as a Dealership Rate just like so many other Automotive Dealerships. ( 0) there your friend as long as your buying or getting service work done and your not asking questions as to what, when, where, and why. And don't you dare question there technical ability. I can say that with confidence, as I spent 35 years in maintenance, service, and support. I held a master ASE Certification in heavy truck and Automotive power train.

Client vérifié
South Bloomingville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2025
client vérifiéVérifié Client
10
Oil change
Staff was friendly and helpful and had me in and out in a timely manor
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 01/11/2025 09:40 AM

We appreciate your positive feedback regarding your recent experience at our dealership. It is gratifying to hear that our staff provided you with friendly and helpful service while ensuring a timely visit. Your satisfaction is important to us, and we strive to maintain these high standards for all our customers. Thank you for choosing Don Wood Chrysler Dodge Jeep Ram.


MM
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Macil M.
Huntington, WV
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
01/07/2025
0
Catégorie : Service
Death wobble
When I drove the 2020 wrangler off the lot, I was 5 min down the road when I experienced the death wobble. I turned took it back and had to leave it for several days for it to be repaired. At pick up, I was assured that the problem had been fixed. Less than 2 years later, I’m experiencing the same exact thing. I drove 2 hours to buy this vehicle and now 2 years later having the exact problem that I was assured was repaired. Did not realize it was apparently a band aid fix. Idk what to do or where to turn, or if their work is even warrantied like other places. If anyone at all can help me please contact me. I transport my grandchildren to school and now I’m scared to drive it

NE
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Noah E.
Rockbridge, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/02/2025
client vérifiéVérifié Client
10
Oil Change and Tire Rotation
Jordan and Rob in the service department did a great job getting me scheduled into the shop. They also informed me that I was due for a new cabin air filter. The had the part in stock and were able to complete the install in a couple of minutes. It even helped get rid of a musky smell in my vehicle! 10 out of 10 service!
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 01/03/2025 09:36 AM

We appreciate your feedback regarding your recent experience in our service department. It is encouraging to hear that Jordan and Rob were able to assist you effectively and promptly with your vehicle’s service needs. We strive to provide efficient and quality service, and your satisfaction with the cabin air filter installation is a testament to our team's dedication. Your positive assessment of our service encourages us to maintain our high standards. Thank you for choosing Don Wood Chrysler Dodge Jeep Ram.


SK
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Stacy K.
Rockbridge, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/25/2024
client vérifiéVérifié Client
10
Oil change. Tire rotation
They were very friendly and helpful. Don wood is the only place my Jeep goes for service
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 12/26/2024 09:35 AM

We appreciate your feedback regarding your experience at Don Wood Chrysler Dodge Jeep Ram. It is encouraging to hear that our team provided you with friendly and helpful service. We are committed to maintaining the quality of service you have come to expect for your Jeep. Your trust in us for your vehicle's needs is valued, and we look forward to continuing to serve you.


KD
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Kelly D.
Nelsonville, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/20/2024
client vérifiéVérifié Client
10
Warranty repair
They have been Awsome getting my repairs done when the dealership I bought it from failed to do so Very friendly understanding
Jeff W., President de Don Wood Chrysler Dodge Jeep Ram a répondu le 11/21/2024 09:37 AM

We appreciate your feedback and are pleased to hear that our team has been able to assist you with your repairs. It is our priority to provide friendly and understanding service, ensuring that our customers receive the support they need, especially when faced with challenges. Your satisfaction is important to us, and we remain committed to delivering quality service.

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