The Service Front Desk is always very friendly and supportive. This visit, the gentleman that fixed
the tire was very polite and he went above and beyond to make our visit great. This Gentleman gets 5 stars and I’m sure other Customers would agree.
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Thank you all so much for helping me. I trust you with my car and I thank you for being kind and cour
teous. I highly recommend this Auto Repair Shop to everyone! Thanks again and God bless!
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Highly recommended for integrity & excellent customer service
I've had the absolute best customer service from this establishment. Initial visit was for an oil cha
nge and an issue was uncovered when they did an overall check of my vehicle. An estimate was requested and provided same day-straight up information and no upselling to be had. It took me a couple of weeks to schedule the necessary repair (that was on my end, not theirs) and from contactless drop off to in-person pick up of the vehicle I could not be more satisfied. The work was done as promised (and actually ahead of schedule) and I even received an after-service text, inquiring if everything was performing as expected. Thank you to Thaer and the lads for your exceptional customer service and the quality work you perform.
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The team at Payson tire Pro explained everything in detail prior to doing the work. The work was done
as explained on time. Their prices are amazing.
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I am an older woman that would be a prime target to take advantage of however because these are hones
t mechanics this didn't happen.
This has been the best service I've ever received from any garage.
If you're in Burkburnett or Wichita Falls Tx. I highly recommend Burk Light Truck and Automotive Repair not only are they honest but they're all ASE certified.
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Always had the best experience. Jason is very transparent on explaining what is wrong with your vehic
le and what would best solution. I have been fortunitate on meeting some of the staff and you can tell they take their job with professionalism and at the same time have a friendly and welcoming attitude which gives you that extra confidence that your vehicle is in the right hands.
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New in town and needed trans (727) rebuilt on my 1968 Plymouth. The research showed that these guys w
ere good and they were. 100% rebuild with converter as well at a price that surprised me. Tranny works great (I actually saw the guts as they tore it apart, it was toast) and they included a 2 year warranty. I question the guy who wrote that they told him his 'Warranty" was up after 5 months?????????????
I believe these guys can be trusted. Oh yea, they finished it in 2 days as promised.
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