Keith was professional, curteous,, and a true gentleman. He came out to our breakdown, even though i
t was a Saturday and got us back up and running in no time. I can't recommend him highly enough or thank him enough. He came through for us even as our road service failed us.
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Needed a freon leak fixed in my Trailblazer A/C. Topel's diagnostic service located the bad part. The
y ordered a new one and replaced it only to find another bad part. When that was replaced the freon could not be refilled due to a blockage in the A/C line. My cost of labor/parts was already at $400. It would have cost an additional $500 to $600 to replace the line. I'm still driving with the windows open and disappointed with the outcome. They are friendly, communicate well, provided detailed inspection reports, a free loaner car and good cookies. Just wish they could have identified the bigger problem during the diagnostic service.
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They were very helpful. I just bought a new car (new to me) and I heard a weird noise. They explained
my vehicle, fixed the issue and were very friendly in the process. One negative thing I have to say the place smelled like cigarettes and that gave me a headache, but I will take that headache any day if I continue to get amazing service. I will continue to go!!
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Always get great service at TJ's! They always get my car in quickly and everyone who works there is s
o friendly and explain things to me in a way I can understand. I highly recommend them.
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We moved to Franklin about 15 years ago and had several occasions to use Ridgecrest. I cannot begin t
o describe how competent, caring, and professional they are. They show up on time and twice they have had the knowledge to correct the problem before we had to tow it in to be fixed. You all are incredible!
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