business image

Ridgecrest Towing and Auto Services - Franklin

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(102 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

With over 3 generations of family service and experience, The Ridgecrest Towing and Auto Family, formerly Ridgecrest Exxon, has been working diligently all these years to serve you! Our highly experienced drivers are North American Towing Academy Certified and offer all light, medium and heavy duty 24 Hour Towing & Roadside Assistance With over 3 generations of family service and experience, The Ridgecrest Towing and Auto Family, formerly Ridgecrest Exxon, has been working diligently all these years to serve you! Our highly experienced drivers are North American Towing Academy Certified and offer all light, medium and heavy duty 24 Hour Towing & Roadside Assistance Services. As members of Towing & Recovery Professionals of North Carolina,

We work with most major motorclubs including AAA and Allstate Motorclub. With two convenient locations in Franklin, NC and Sylva, NC our AAA Approved Auto Repair Facilities offers more than you bargained for!
...more

Catégories
Réparation automobile, Service de remorquage, Entretien de la voiture
Contact
(828) 349-0011

Heures d'ouverture

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
5546 Sylva Rd Franklin, NC 28734

Affiliations

ASE
AAA - Approved Auto Repair
NAPA
Good Sam Club
Ridgecrest Towing and Auto Services - Franklin's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(102 Avis)

PW
PETER W.
Franklin, NC
Infiniti G37 Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Infinity repair shop review
🥇This is one of the best repair shops we’ve had in a long time besides being courteous and really listen to what’s needed and they have a honest approach to fixing the situation…they go the extra mile… I asked and thought they also did detailing. They do not no time for such things, but when I picked up my car, he did an extra courtesy by spray washing it and my tires were disgusting the car looked immaculate🌟 so pleased with them and so happy not to worry about wrong information or things we don’t need.❣️

DB
DANIEL B.
Franklin, NC
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
06/16/2025
client vérifiéVérifié Client
2
Nah
Nah I’m good on RC

KM
KATHLEEN M.
Franklin, NC
Ford Maverick XLT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Excellent service
Helpful experienced service people. Very friendly.

ET
ED T.
Franklin, NC
Honda Ridgeline RTS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2025
client vérifiéVérifié Client
10
Ridgecrest is awesome. I highly recommend them.
I was sent there by the service manager at the Chevrolet dealership in Franklin. He told me that they were the best able to help me and he was right. Giuseppe was the mechanic that replaced the engine on my truck and now it runs awesome. Thank you guys!

AS
ASHLEY S.
Otto, NC
Jeep Cherokee Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Excellent service
Excellent service

CS
CARLA S.
Franklin, NC
Ford Taurus SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Excellent service
Friendly knowledgeable staff, good prices, always great service

EH
ERIN H.
Whittier, NC
Chevrolet Sonic LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Professional and Caring Service
It was an emergency tow, the first time I went to this shop. They took care of my car quickly and professionally, and their customer service was above and beyond. This has been my experience every time I come here as a loyal customer. Highly recommended.

DB
DEBORAH B.
Franklin, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Service was excellent
Excellent review

JL
JAKE L.
Franklin, NC
Chevrolet Silverado 2500 HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
Bad brake line -> mstrcylnidr-> out fast and fair priced. Great team of folks
Fast. Fair. Friendly.
My third time using them and I won’t go anywhere else!

AP
AUTHUR P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/11/2025
client vérifiéVérifié Client
10
Always reliable, friendly & professional
I needed a tow and a new tire for my vehicle and it was taken care of in short order at a very fair price. The family are a joy to work with and really care about their customers satisfaction.

SR
SHIRLEY R.
Franklin, NC
Subaru Forester Premium
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
12/21/2024
client vérifiéVérifié Client
10
Check engine light! Repair in remote area!
Ridgecrest were very sympathetic to my delima. Personnel very accommodating and helpful. Mngd to get parts and fix my problem quickly after delay getting parts.

AS
ASHLEY S.
Otto, NC
Jeep Cherokee Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/21/2024
client vérifiéVérifié Client
10
Quality service
Always receive excellent service

SH
SANDRA H.
Jeep Grand Cherokee Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Friendly and Fast
They arrived within 15 minutes of my call to AAA. Had my vehicle repaired within one business day. Can’t say enough good things about them!

AP
AUTHUR P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/13/2024
client vérifiéVérifié Client
10
Great service, fair pricing & friendly service from all at Ridgecrest. Highly recommend.
Ridgecrest is a family run business that cares very much about offering great service & good value to our community. They are very friendly and efficient. What more can you say?

LP
LORI P.
Franklin, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/12/2024
client vérifiéVérifié Client
10
Several repairs needed
What first appeared to be an easy fix turned in to more issues.
The crew worked diligently to find and repair the issues, mostly caused by destructive rodents chewing through the wiring.
They also discovered a deteriorating heater hose that would have gone unnoticed if not for their attentiveness.

1-15 sur 102 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.