Ridgecrest Towing and their shop offer very good products and services. While, I had use them no less
than a dozen times over the years I had no idea that they offered so much at their shop outside of Towing in emergency services. Giuseppe is a fine representative of this family business and they needs to be more quality, trustworthy Automotive businesses that could use Ridgecrest as a model!
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All I needed was an annual inspection. I went for a coffee and they finished the inspection while my
coffee was still hot. I've been a regular customer through my three most recent cars and always feel like they take good care of my cars and are honest and fair.
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Needed a freon leak fixed in my Trailblazer A/C. Topel's diagnostic service located the bad part. The
y ordered a new one and replaced it only to find another bad part. When that was replaced the freon could not be refilled due to a blockage in the A/C line. My cost of labor/parts was already at $400. It would have cost an additional $500 to $600 to replace the line. I'm still driving with the windows open and disappointed with the outcome. They are friendly, communicate well, provided detailed inspection reports, a free loaner car and good cookies. Just wish they could have identified the bigger problem during the diagnostic service.
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They were very helpful. I just bought a new car (new to me) and I heard a weird noise. They explained
my vehicle, fixed the issue and were very friendly in the process. One negative thing I have to say the place smelled like cigarettes and that gave me a headache, but I will take that headache any day if I continue to get amazing service. I will continue to go!!
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Great shop they were able to handle all my car needs. Super friendly family owned and operated place.
They took care of both my body shop needs and my mechanic needs.
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