Auto Authority was recommended to me. From now on whenever I need help they will be my 1st call. As a
senior citizen it's often hard to get the respect we deserve.Brian is the nicest person. He explained it in terms I could comprehend. As a 1st time customer I was impressed with the staff and the cleanliness of Auto Authority. I would definitely recommend them.
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Palmer and crew provide good customer services. We took our vehicle for services due engine issue, th
ey ran a diagnostic of the issue found there was service call for my spouse 2017 Hyundai. They inform us of the issue recommended to take a Hyundai dealership for services since it could possible covered under the warranty. They were not able to assist with our issue but kind enough to lead in the right directions. Thank you again Palmer Auto Service and Crews!
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Jim and his team are the best at what they do, they’re prompt, knowledgeable and their pricing is hon
est. You’re in great, capable hands with the whole team and they are so pleasant to work with!! Experience matters :)
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We have had Hwy 92 service my truck and my wife's Mini Cooper and their attention to detail surprised
and pleased me. They found things that really needed attention that were far outside what the cars were brought in for. They are probably the best service/repair place we have ever seen.
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First off they pay attention to the customer and listen to the customers concerns and develop a plan
of action with you to fix and maintain your vehicle. After the work was completed the owner had the mechanic walk me through everything that was completed, how it was done and even the extra steps taken to ensure the issue is 100% resolved. This is a prime example of a small business owner that loves his job, take great care and pride in their work and most importantly works hard for their customers satisfaction therby earning customer loyalty for life. This business is exactly what is envisioned when one thinks of how the American dream, capitalism, and entrepreneurship is supposed to work.
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I’ve been a patron for too many years to count. I recently had my car inspected which passed, but th
ey pointed out a minor inexpensive problem that if left not repaired it could escalate into a major and costly problem. I like it that they “head things off at the pass” to keep me from having major problems down the road. In addition, they saw that I had a nail in my tire that they fixed at no cost. Something else for which I wasn’t aware. I have always had peace of mind when having my car serviced here. They keep their highly trained mechanics up-to-date on the latest state-of-the-art and certifications. I sleep better knowing that my car is in the best of hands as I travel across state lines on a regular basis.
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