Welcome to Auto Select - Wisconsin's Favorite Choice for Auto Repair & Tires! Auto Repair, Tires, Brakes and Oil. At Auto Select, we deliver service with experts you can trust! Welcome to Auto Select - Wisconsin's Favorite Choice for Auto Repair & Tires! Auto Repair, Tires, Brakes and Oil. At Auto Select, we deliver service with experts you can trust!
Vérifié ClientRez, Thank you for the business. We are always glad to help you out.
Vérifié ClientFredrick, We are glad we could help you out with the repairs of your vehicle. You cant always plan for larger repairs but it helps to be explained the reasoning for those repairs. We thank you for taking the time to rate our service.
Vérifié ClientChuck, Thank you for giving us the opportunity to help you out with your vehicle repairs. We appreciate your business.
Vérifié ClientGary, Thank you for your continued business. We value your opinion and look forward to helping you again in the future.
Vérifié ClientThank you for giving us the opportunity to service your vehicle. We are glad to hear that you are satisfied with our services and look forward to seeing you again in the future.
Vérifié ClientTou, We are happy to hear you were pleased once again with your service at Auto Select. Making your visits go smoothly is always our goal. Thank you
Vérifié ClientRez, We are glad to hear we exceeded your repair expectations. Thank you for sharing your Auto Select experience with others.
Jaramey
Vérifié ClientGood morning Julia,
Thank you for the review, we value the feedback we receive from our clients.
I was surprised by your comments after your last visit. I thought we had a nice conversation and apologize if I didn’t communicate well enough on what we actually did for the $39.99 Chassis and Suspension Inspection. My certified technician did take your vehicle for a Road Test to verify your concerns. He then brought your vehicle into the shop, put it on the lift, and inspected Struts, Shocks, Springs, Bushings, Steering components, Power Steering System, Steering Column, Wheel Bearings, Tires & Wheels, Belts, CV Axles and Drive train components. After the inspections, he determined the source of your turning noise was from the faulty Right Front CV Axle, worn Front Sway Bar Links, and low material on your Front Brake Pads, which I told you about on your previous visit. I then provided you with repair estimates for these repairs, which you declined to make at that time. This whole process took almost an hour to complete, so I am surprised that you feel my $39.99 inspection was unreasonable.
As we discussed about your previous Tire Warranty concerns, I would like to help you on the premature tire wear issues, however, they’re caused by worn suspension parts on your car and lack of tire rotations, not from faulty tires that I didn’t want to stand behind. All Tire manufacturers are very strict about proper tire care for warranty. Unfortunately in this case, premature wear was not caused by the tire.
I appreciate your business and hope that you will reconsider us in the future.
Respectfully,
Jaramey
Vérifié ClientJeanne, Thank you for the positive review and for your continued business. We look forward to seeing you again.
Vérifié ClientDonald, We are disappointed to hear your visit at Auto Select did not meet your expectations. We do quite a few repairs on German vehicles and carry Euro spec oil to service these automobiles. As I understand we did service your air filter which is a bit of labor due to some disassembly being required and most Volkswagens do require removal of skid plates to service the oil and filter. We hope that you understand these conditions and that we can service your vehicle again in the future.
Vérifié ClientJohn, We are always here to help maintain your vehicle and give you repair options that fit your needs. Thank you for taking the time to share your experience with others.
Vérifié ClientLaura, We appreciate the positive feedback. Our goal is always to make your car repairs easier to deal with.
