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SureCritic / Concessionnaire Hyundai / Wright Way Hyundai
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Wright Way Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 412 Avis)
77
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Détails du score

5 stars
82%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
60
Total des ReScores™
4,6
Moyenne de ReScore™
77
Score NPS ®

Détails de l'entreprise

À propos

Wright Way Hyundai has a state of the art Hyundai service department to help serve our customers, and will work with you maintaining your vehicle in excellent condition. Wright Way Hyundai has a state of the art Hyundai service department to help serve our customers, and will work with you maintaining your vehicle in excellent condition.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(540) 213-6777
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2551 W. Main St. Waynesboro, VA 22980
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 412 Avis)
Écrire un avis
Avis récents
TT
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Terry & Kathy T.
Circleville, WV
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/07/2023
0
Catégorie : Service
They are a bunch of liers!!!!!
We purchased a 2018 Ford Explorer in Sept. 2023 from Wrightway Haundi. Everyone was super nice until after the deal was done. To make a long story short the vehicle would not start when we went to leave the dealership. They had to jumpstart it. James Lindsey and Dairyann Freeman promised to reimburse us for the cost of a new battery. We have yet to see a reimbursiment. It didn't take them long for them to cash our downpayment check though.
They treat you good until they get your money and then could careless about you as a customer afterwards. They will lie to you. DO NOT DO BUSINESS WITH THEM!!!!!!! We will not be doing business with them again. I do not recommend to anyone. They are a bunch of liers. They need to change their names from Wrightway to Wrongway!!!! Very disappointed with their service.
LP
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Larron P.
Danville, IL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/17/2023
0
Catégorie : Service
Still haven't recieved or heard anything about my refund
They got a part in and thought it was mine so they just shipped it. Didn't check with me or anything. I had already recieved my part a week or so before this. So not only did they try to ship me 2 of the same parts I was double charged 280 dollars and still fighting for my refund. I been told they would reach out to me through email or phone call. Haven't heard from them either way. I've talked to 3 people and still no luck! Do not deal with this company please. They are horrible, especially service department!
PR
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Patricia R.
Waynesboro, VA
2005 Hyundai Xg350
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/05/2022
Type de service : Maintenance
client vérifiéVérifié Client
5
Catégorie : Service
They Fixed Frustrating Limp Mode
After a month & $1200+ bill elsewhere, my car wound up in permanent limp mode. So took to Wright Way Hyundai for diagnostics (1st time) which didn't help. Took back 2nd time for in-depth check & 3rd time to get limp mode taken care of. Even though 4th time I started car the check engine & airbag lights came on, the car still ran as it should. So far I have a normal running car again, thank goodness. Am 80 years old & long for non-computer/electronic cars.
Client vérifié
Stuarts Draft, VA
2020 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
inspection, oil chang, tire rotation
I was very satisfied with my experience at Wright Way been going to them for several years and never had a problem with them very nice group of people will continue going to them.
EA
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Elaine A.
Stuarts Draft, VA
2019 Hyundai Santa Fe Xl
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Good checkup
Our family is on our 5th Hyundai. Thanks Wright Way for taking good care of our cars.
AY
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Abe Y.
Staunton, VA
2018 Hyundai Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great service
Went in twice within the past two months-once for a check up and once for inspection. Very satisfied for both services I received.
TY M. de Wright Way Hyundai a répondu le 03/30/2022 09:10 AM

Thank you for the five star review!

NK
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Nancy K.
Staunton, VA
2015 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Wright Way Hyundai is the Best!
I have been so happy with the service I have received at Wright Way Hyundai! I especially have been extremely pleased with the excellent service department. The Service Manager, Cornelius is absolutely the best. He is helpful, polite, knowledgeable and professional. Wright Way Hyundai is fortunate to have him. I would highly recommend Wright Way Hyundai to family, neighbors and friends.
TY M. de Wright Way Hyundai a répondu le 03/30/2022 09:13 AM

Thank you for the kind words and the five star review!

CW
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Calvin W.
Fishersville, VA
2012 Hyundai Genesis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
quick service
completed recall as required.
TY M. de Wright Way Hyundai a répondu le 03/30/2022 09:13 AM

Thank you for the five star review!

SE
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Steven E.
Nellysford, VA
2018 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2022
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Service at Wrightway Hyundai
Recently, I visited Wrightway Hyundai in Waynesboro, Virginia, for an annual state inspection as well as regular service for my Sonata. As always, the experience was a pleasant one from entry in a clean service area to the pleasant and helpful representatives. The waiting area was very nice, quiet, and allowed for social distancing. My car was finished in one hour and returned to me in perfect condition.
TY M. de Wright Way Hyundai a répondu le 03/23/2022 12:16 PM

Thank you for being a valued member of the Wright Way family and for the five star review!

Client vérifié
Waynesboro, VA
2013 Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2022
Type de service : Maintenance
client vérifiéVérifié Client
7
Catégorie : Service
Took auto in for air pressure in tire
Wright Way service has always been dependable…personnel are outstanding.
TY M. de Wright Way Hyundai a répondu le 03/22/2022 10:18 AM

Thank you for the kind words and the five star review!

LS
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Lisa S.
Staunton, VA
2022 Hyundai Palisade
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/22/2022
client vérifiéVérifié Client
10
Catégorie : Service
Recall service
Great customer service and service done in a timely manner. Service has always been short and with a welcoming face.
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/21/2022
Type de service : Repair
10
Catégorie : Service
Five star
Great customer service, facility is nice and clean. The staff are al friendly and greet/spea to you.
TY M. de Wright Way Hyundai a répondu le 03/22/2022 10:30 AM

Thank you for the kind words and taking the time to speak with me today. I'm glad we were able to figure out what happened with the low score on your review.

Client vérifié
Harrisonburg, VA
2019 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Pleasant, organized, and effective.
Dealership has been effective and pleasant to work with. We drive from Harrisonburg due to their service and sales effectiveness so it is apparent we value this dealership.
TY M. de Wright Way Hyundai a répondu le 03/17/2022 01:44 PM

Thank you for being part of the Wright Way family and for the five star review!

Client vérifié
Harrisonburg, VA
2016 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Very good service department.
Wright Way Hyundai has a very good service department. It is clean, well organized, and fast.
TY M. de Wright Way Hyundai a répondu le 03/14/2022 06:12 AM

Thank you for the compliment and the five star review!

Client vérifié
Staunton, VA
2018 Hyundai Sonata
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2022
client vérifiéVérifié Client
0
Catégorie : Service
Update
Everything was fixed perfectly I’m truly happy
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/06/2022
Type de service : Repair
8
Catégorie : Service
Was a great repair
Everything was great and repairs was great
TY M. de Wright Way Hyundai a répondu le 03/14/2022 06:11 AM

Thank you for providing feedback on your service visit with us. I would like the oppurtunity to hear more about your visit and see what we can do to earn a five star review

DH
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Drema H.
Waynesboro, VA
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Great staff and service
They get you in and out as fast as possible,while still doing a great on servicing your vehicle
TY M. de Wright Way Hyundai a répondu le 02/28/2022 06:07 AM

Thank you for the kind words and the five star review!!

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